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“Great stay!” 5 of 5 stars
Review of Volcano Lodge & Springs

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Volcano Lodge & Springs
3.0 of 5 Hotel   |   La Fortuna de San Carlos-Arenal Lake road | 7 Km West from Downtown, Road To Arenal Volcano, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica (Formerly Volcano Lodge & Gardens)   |  
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Spartanburg, South Carolina
Top Contributor
56 reviews 56 reviews
54 hotel reviews
Reviews in 51 cities Reviews in 51 cities
54 helpful votes 54 helpful votes
“Great stay!”
5 of 5 stars Reviewed January 14, 2009

We stayed at this hotel for two nights as part of our trip to Central America. The room was really nice and we especially liked the private patio with views of the volcano. There was satellite tv and although there was not wireless internet in our room (I guess it is available in some of the rooms), there was wireless in the lobby and both restaurants. We ate at the restaurant in the front of the hotel (Sura) one night and it was alright. The seafood entrees we ordered were very good but we did not care for the soup or appetizers we ordered. One thing we really like about the hotel was the breakfast buffet which was included in the price. It was a large spread of fruit, rice and beans, sausages, breads, made-to-order omelets, etc. - very tasty! The pool area was also very nice and had a swim-up bar. The hotel was well-located between the town of La Fortuna and the Arenal Volcano National Park. Would definitely recommend!

  • Liked — Breakfast buffet, view of volcano from room
  • Disliked — Restaurant
  • Stayed January 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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1,406 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (249)
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Washington DC, District of Columbia
Senior Contributor
45 reviews 45 reviews
37 hotel reviews
Reviews in 36 cities Reviews in 36 cities
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed January 12, 2009

My partner and I stayed here for two days on the last leg of our belated honeymoon. This is perfectly adequate, upscale-ish place to stay in La Fortuna, but definitely nothing special for the price by Costa Rica standards. The grounds are indeed lovely, as many other reviewers pointed out, but we found our room to be small, dark and lacking in both cross-ventilation (only time on our trip when we had to use air-conditioning at night) and (more importantly) character. There is a view of the volcano from most of the rooms, but it is mostly of the inactive side (there is also a smallish slice of the active side visible). The hotel serves a nice breakfast that is included in the price, but when we tried one of the restaurants for dinner we were underwhelmed. Finally, the staff are perfectly pleasant, and will arrange activities in the area for you, but we actually found them to be relatively indifferent compared to the service we received at other hotels on our trip. Also, this was the only hotel at which we stayed that refused to cash traveller's checks, which required a trip into La Fortuna and a long wait at the local bank.

All of that said, the hotel is perfectly pleasant, particularly if you have a car to come and go as you please. It also has two very nice swimming pools, and seems particularly kid-friendly, so I think it would be an excellent option for a family-oriented vacation. Just nothing special in terms of a romantic get-away.

  • Liked — The grounds and nice swimming pools.
  • Disliked — Our room, which was dark and stuffy.
  • Stayed January 2009, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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portland
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 8, 2009

We were so amazed with the natural beauty of this place. Lush plants and greenery, a waterfall out back of our room, lots of birds and a very nice and clean room at a moderate price. Very friendly and accomodating staff. Restaurant food was good.

  • Liked — beautiful grounds
  • Disliked — a little far from town and volcano
  • Stayed January 2009, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Grand Rapids, Michigan
Top Contributor
98 reviews 98 reviews
34 hotel reviews
Reviews in 63 cities Reviews in 63 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed January 5, 2009

This place was lovely. Our room had a covered veranda with a view of the Arenal Volcano. Rooms are spread over the large property and the grounds are filled with amazing tropical flowers and plants. Super pool with a swim up bar. Breakfast buffet in the AM with the best fresh fruit (nothing like Costa Rican pineapple!) and a large selection of other items. Ate twice in the restaurant and found the fish entrees the best.

  • Liked — the beautiful grounds
  • Disliked — no dislkes
  • Stayed October 2008
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh, Scotland
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed January 5, 2009

Can't add much to the other reviews. One of the best hotels we staying in when in Costa Rica. Big, clean and importantly quiet rooms. In fact this is the only hotel we stayed in, during our month long break, where you didn't need to use earplugs!

Two onsite restaurants, we ate in one for breakfast and the other one (near the reception) for evening meals. Good food at a reasonable price (mains were good and cost about 4000 colon which isn't too bad for a touristy area in Costa Rica).

Like so many hotels in Costa Rica the hotel is located some distance from the sites and other restaurants, but I since this such a common problem in Costa Rica you can't really mark it down for this. Be prepared to drive or take a taxi, there are very few pavements/ sidewalks in Costa Rica and even the locals don't seem to walk anywhere.

  • Stayed December 2008, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Centreville, MD
Top Contributor
62 reviews 62 reviews
14 hotel reviews
Reviews in 24 cities Reviews in 24 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed January 4, 2009

This is a beautiful hotel with a view of Arenal. Unfortunately, we never saw lava from our room while we were there. The lava has changed direction.

However, the hotel rooms, services and amenities are very nice.

They have 2 restaurants at the hotel, but only one open for breakfast (that opens at 7 a.m.). I mention this because a lot of tours leave around 7 a.m. so all you get for breakfast is fruit, bread, and coffee (which were all good here).

This hotel is on a large property and you can take a golf cart to go to the entrance (for tour pickups). The grounds are relatively flat and easy to walk. Be sure to go out early in the morning for some great bird watching in the gardens.

  • Liked — The rooms open to a garden
  • Disliked — Had to walk 10 minutes to get from room to the front gate
  • Stayed November 2008, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Treasure Island, Florida
Top Contributor
59 reviews 59 reviews
23 hotel reviews
Reviews in 33 cities Reviews in 33 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed January 4, 2009

Volcano Lodge is such a beautiful place to stay! When we first arrived we were pleasantly surprised at everything the hotel had to offer. The landscape is absolutely spectacular, the rooms are very comfortable, and the staff is very accomodating. The rooms are very spacious and super clean. The hotel provides a large buffet breakfast in the morning which was delicious. There are two restaurants on premises which are great. The food was great. The hotel also has two pools, and two hot tubs. The property is also located close to La Fortuna, about a 10 minute cab ride. It is also close to Tabacon, Baldi, the National Park and to most tours. We can't wait to go back so we can stay at Volcano Lodge!

  • Liked — The property's landscape and rooms.
  • Disliked — na
  • Stayed December 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Volcano Lodge & Springs

Address: La Fortuna de San Carlos-Arenal Lake road | 7 Km West from Downtown, Road To Arenal Volcano, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica (Formerly Volcano Lodge & Gardens)
Phone Number:
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in La Fortuna de San Carlos
#14 Family Hotel in La Fortuna de San Carlos
#15 Romantic Hotel in La Fortuna de San Carlos
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Volcano Lodge & Springs 3*
Number of rooms: 65
Official Description (provided by the hotel):
At VOLCANO LODGE AND SPRINGS, located in La Palma, La Fortuna de San Carlos, at the foot of the majestic Arenal Volcano, our hot springs and lush tropical garden gives you joy and relaxation to our guests and companions. Undoubtedly, our location allows you to witness the imposing Arenal Volcano from a vantage point. QUALITY SERVICE: Knowing that service is the main reason of hospitality, the Volcano Lodge & Gardens’ team, will do our best to make your stay a very fond memory to take home. FACILITIES: All our 66 rooms are Superior and non smoking, have deluxe finishes, 2 comfortable full size beds or 1 king size bed, TV/cable, telephone, air-conditioned, coffee maker, hot water shower, hairdryer and a nice terrace facing the Volcano. We also offer 4 rooms for handicap. RESTAURANT:Sura Restaurant, capacity: 120 people, we’ll be offering you our traditional local and international food, while you enjoy the majestic view of the volcano, birds surrounded nature. You can ask for room service too. OTHER FACILITIES: *Two swimming pools for adults, two swimming pools for children and two Jacuzzis, all of them with view to the Volcano.*Laundry service, Private parking, Internet Access / Wireless Free, Tours information, nature trail, Playground.* Massages Service from 9 am to 9 pm. ... more   less 
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Also Known As:
Volcano Lodge And Gardens
Volcano Lodge & Gardens Hotel La Fortuna De San Carlos
Volcano Hotel
Volcano Lodge & Springs Costa Rica/Arenal Volcano National Park

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