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“Natural Wonder and nice hotel” 5 of 5 stars
Review of Volcano Lodge & Springs

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Volcano Lodge & Springs
3.0 of 5 Hotel   |   La Fortuna de San Carlos-Arenal Lake road | 7 Km West from Downtown, Road To Arenal Volcano, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica (Formerly Volcano Lodge & Gardens)   |  
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Hotel amenities
Special Price
25% off room rate
Bloomington, Indiana
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
26 helpful votes 26 helpful votes
“Natural Wonder and nice hotel”
5 of 5 stars Reviewed November 5, 2013

This hotel was chosen for us as part of a tour package, and we couldn't have been happier. The view of the volcano and surrounding gardens is absolutely stunning. I could have looked at it for hours while sipping coffee...so beautiful. However - watch out for the DANGEROUS CREATURES - a hummingbird nearly gouged my eye out as it erratically flew past! :) The rooms are not luxurious, but they are neat and everything you need is provided. We were provided with cute towel creatures, too (if that's a selling point for you)! The hotel is not close to town, but they have some basic toiletries, snacks for sale at the front desk.The open-air restaurant serves good food, drinks, and has nice service. The breakfast was good, with lots of local selections. We found the staff very helpful when it came to arranging tours and recommending local attractions - the only regret is that we could have stayed longer!

Room Tip: It's best to get up early for good views/pictures of the volcano. It seemed that the cloud cover...
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (219)
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English first
Toronto, Canada
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed October 30, 2013

I cannot stop thinking about the amazing time that I had at Volcano Lodge & Gardens. I loved everything about this hotel. The rooms were nice and clean, comfy bed, nice terrace with a beautiful volcano view.
Breakfast was good (loved the coffee), pool area was very clean and beautiful. I really liked the huge hot tub in the garden. It lights up at night and you can enjoy your drink and relax. Overall, there was a very good atmosphere and great service. I would definitely recommend this hotel and I would love to stay there again.

Room Tip: Request volcano view rooms .
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Vito, Puntarenas, Costa Rica
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 27, 2013

We booked Volcano Lodge based on price and availability and were pleasantly surprised with two great rooms (#213 and 214) -- spotless and spacious -- with stunning views of Arenal Volcano. The desk staff, especially Denis and Claudio, were helpful, cheerful and patient. The grounds are beautiful with gardens everywhere you look; the two pools are clean and pretty. Happy Hour offers two for one drinks and the bartenders know all about fancy cocktails! The only downside was the restaurant which was just so-so: chicken and beef dinners were OK but the tuna is not fresh and was overcooked. Buffet breakfast was filling and very good. For the price, it's a nice stop and you can go out to dinner in La Fortuna: lots of choices there.

Room Tip: Ask for rooms with a volcano view; it is fascinating to watch it change constantly with the weather.
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  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 26, 2013 via mobile

The photos I've seen of Volcano Lodge and Gardens don't do it justice. I had read reviews about the jacuzzi not being hot enough, but I thought it was perfect. Private and located behind the restaurant and pool, surrounded by beautiful flowers and trees. We had a room with a perfect view of the volcano and a private little backyard area. Although we didn't eat at the restaurant Sura for dinner, the breakfast buffet was delicious. The staff are all really friendly and helpful and there us free wifi available- especially helpful for keeping in touch with family back home. Volcano Lodge is only a short ride into The downtown part of La Fortuna with great restaurants and shops. We had a great time here and would definitely come back.

  • Stayed October 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 21, 2013

Just returned from a great visit to Volcano Lodge. Bryan at the front desk was very helpful and friendly. Went w/my husband, sister in law and nephew. Our rooms were beautiful - we could see Arenal from the bed! Rooms 209-215 have fantastic views of the volcano and gardens. Other rooms may as well, but not sure.

They're currently building a new reception area which looks like it's going to be really nice. In the meantime, the existing one is quite sufficient.

We arranged a Zip Line Canopy Tour ($40 pp) which lasted about an hour. Shuttle to the place, friendly staff. The Tarzan swing was awesome!

They offer a happy hour from 4p-6p. 2 Costa Rican beers for $4 or 2 cocktails for $7.

The pools and jacuzzis are nice and in beautiful surroundings! Since it's rainy season, we had the place practically to ourselves, beautiful mornings and rainy afternoons.

Breakfast Buffet - offered everything. Made to order omlettes, waffles, fresh fruit, typical costa rican food, juices, coffee. Great value for the price!

Would absolutely recommend this place :) Super relaxing environment. Happy to answer any questions.

Room Tip: Room 209-215 great views.
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  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chico, CA
Top Contributor
78 reviews 78 reviews
17 hotel reviews
Reviews in 37 cities Reviews in 37 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed October 21, 2013

We had a nice enough room, but the staff wasn't as friendly as where we had been prior. View of the Arenal Volcano was good. Food was okay, but over priced. Had some issues booking things through the front desk as well. Don't think we'd stay here again unless it was a super deal on their rates.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Windsor, Connecticut
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 14, 2013

This was a great place to spend our honeymoon, the staff was extremely friendly, the excursions were arranged for us by the front desk and the gardens were beautiful. The view of the volcano was great, but during the rainy season it can get tricky waiting for the clouds to disperse.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Volcano Lodge & Springs

Address: La Fortuna de San Carlos-Arenal Lake road | 7 Km West from Downtown, Road To Arenal Volcano, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica (Formerly Volcano Lodge & Gardens)
Phone Number:
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#11 Romantic Hotel in La Fortuna de San Carlos
#15 Family Hotel in La Fortuna de San Carlos
Price Range (Based on Average Rates): $
Hotel Class:3 star — Volcano Lodge & Springs 3*
Official Description (provided by the hotel):
At VOLCANO LODGE AND SPRINGS, located in La Palma, La Fortuna de San Carlos, at the foot of the majestic Arenal Volcano, our hot springs and lush tropical garden gives you joy and relaxation to our guests and companions. Undoubtedly, our location allows you to witness the imposing Arenal Volcano from a vantage point. QUALITY SERVICE: Knowing that service is the main reason of hospitality, the Volcano Lodge & Gardens’ team, will do our best to make your stay a very fond memory to take home. FACILITIES: All our 66 rooms are Superior and non smoking, have deluxe finishes, 2 comfortable full size beds or 1 king size bed, TV/cable, telephone, air-conditioned, coffee maker, hot water shower, hairdryer and a nice terrace facing the Volcano. We also offer 4 rooms for handicap. RESTAURANT:Sura Restaurant, capacity: 120 people, we’ll be offering you our traditional local and international food, while you enjoy the majestic view of the volcano, birds surrounded nature. You can ask for room service too. OTHER FACILITIES: *Two swimming pools for adults, two swimming pools for children and two Jacuzzis, all of them with view to the Volcano.*Laundry service, Private parking, Internet Access / Wireless Free, Tours information, nature trail, Playground.* Massages Service from 9 am to 9 pm. ... more   less 
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Also Known As:
Volcano Lodge And Gardens
Volcano Lodge & Gardens Hotel La Fortuna De San Carlos
Volcano Hotel
Volcano Lodge & Springs Costa Rica/Arenal Volcano National Park

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