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“True Paradise” 5 of 5 stars
Review of Volcano Lodge & Springs

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Volcano Lodge & Springs
3.0 of 5 Hotel   |   La Fortuna de San Carlos-Arenal Lake road | 7 Km West from Downtown, Road To Arenal Volcano, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica (Formerly Volcano Lodge & Gardens)   |  
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25% off room rate
New York City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“True Paradise”
5 of 5 stars Reviewed October 26, 2013 via mobile

The photos I've seen of Volcano Lodge and Gardens don't do it justice. I had read reviews about the jacuzzi not being hot enough, but I thought it was perfect. Private and located behind the restaurant and pool, surrounded by beautiful flowers and trees. We had a room with a perfect view of the volcano and a private little backyard area. Although we didn't eat at the restaurant Sura for dinner, the breakfast buffet was delicious. The staff are all really friendly and helpful and there us free wifi available- especially helpful for keeping in touch with family back home. Volcano Lodge is only a short ride into The downtown part of La Fortuna with great restaurants and shops. We had a great time here and would definitely come back.

  • Stayed October 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (220)
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Charlotte
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 21, 2013

Just returned from a great visit to Volcano Lodge. Bryan at the front desk was very helpful and friendly. Went w/my husband, sister in law and nephew. Our rooms were beautiful - we could see Arenal from the bed! Rooms 209-215 have fantastic views of the volcano and gardens. Other rooms may as well, but not sure.

They're currently building a new reception area which looks like it's going to be really nice. In the meantime, the existing one is quite sufficient.

We arranged a Zip Line Canopy Tour ($40 pp) which lasted about an hour. Shuttle to the place, friendly staff. The Tarzan swing was awesome!

They offer a happy hour from 4p-6p. 2 Costa Rican beers for $4 or 2 cocktails for $7.

The pools and jacuzzis are nice and in beautiful surroundings! Since it's rainy season, we had the place practically to ourselves, beautiful mornings and rainy afternoons.

Breakfast Buffet - offered everything. Made to order omlettes, waffles, fresh fruit, typical costa rican food, juices, coffee. Great value for the price!

Would absolutely recommend this place :) Super relaxing environment. Happy to answer any questions.

Room Tip: Room 209-215 great views.
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  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chico, CA
Top Contributor
78 reviews 78 reviews
17 hotel reviews
Reviews in 37 cities Reviews in 37 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed October 21, 2013

We had a nice enough room, but the staff wasn't as friendly as where we had been prior. View of the Arenal Volcano was good. Food was okay, but over priced. Had some issues booking things through the front desk as well. Don't think we'd stay here again unless it was a super deal on their rates.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Windsor, Connecticut
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 14, 2013

This was a great place to spend our honeymoon, the staff was extremely friendly, the excursions were arranged for us by the front desk and the gardens were beautiful. The view of the volcano was great, but during the rainy season it can get tricky waiting for the clouds to disperse.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, North Carolina
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 11, 2013

La Fortuna is one of the pricier cities in Costa Rica because it's a large tourist destination. There are many wonderful hotels here that can range to even $400. Volcano Lodge is probably the best sub $100 hotel. The included breakfast buffet is grea. This is my third time staying at this hotel and had a small hiccup with the key not working when arriving. After an exhausting 3 hour drive from San Jose, I arrived at my door and neither of the keys worked. Said they would bring me replacement keys, waited 15 minutes and they never came. So I had to head back to the office. Other than that, everything else is great.

Stayed October 2013, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Alberta, Canada
Contributor
19 reviews 19 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 9, 2013

We stayed 8 nights at the Volcano Lodge, and couldn't have been more pleased with our choice of accommodation. The rooms are set in groups of 4 around the grounds, and have a seating area out of the back - ours had wonderful views of the volcano. The grounds are beautifully maintained, and there are many birds, especially humming birds. The rooms are exceptionally clean, and though simple, very comfortable. There is an inclusive buffet breakfast, with a great choice to start your day. The food in the restaurant is very good. We are vegetarians, and the staff altered items on the menu to suit us. The pool area is one of the cleanest I've come across, and there is a swim up bar. Laundry service is available. All staff here are friendly, courteous and very helpful. Would definitely recommend this hotel.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Rapids, Michigan
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 3, 2013

Our room was facing away from the volcano, but it was mostly cloudy, so we couldn't have seen it anyway. But stepping out of our sliding door, we were met with the most gorgeous abundance of colorful flowers and plants. Everywhere on the property, there were beautiful flowers. The room was spacious and, other than a couple of stray bugs, mostly clean. There is a pool and a sizable hot tub near the restaurant. We only ate breakfast there, but it was very good, with made-to-order omelettes. Yummy. This was perhaps the most beautiful and comfortable hotel we stayed in throughout the entire trip to Costa Rica.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Volcano Lodge & Springs

Address: La Fortuna de San Carlos-Arenal Lake road | 7 Km West from Downtown, Road To Arenal Volcano, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica (Formerly Volcano Lodge & Gardens)
Phone Number:
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#12 Romantic Hotel in La Fortuna de San Carlos
#15 Family Hotel in La Fortuna de San Carlos
Price Range (Based on Average Rates): $
Hotel Class:3 star — Volcano Lodge & Springs 3*
Official Description (provided by the hotel):
At VOLCANO LODGE AND SPRINGS, located in La Palma, La Fortuna de San Carlos, at the foot of the majestic Arenal Volcano, our hot springs and lush tropical garden gives you joy and relaxation to our guests and companions. Undoubtedly, our location allows you to witness the imposing Arenal Volcano from a vantage point. QUALITY SERVICE: Knowing that service is the main reason of hospitality, the Volcano Lodge & Gardens’ team, will do our best to make your stay a very fond memory to take home. FACILITIES: All our 66 rooms are Superior and non smoking, have deluxe finishes, 2 comfortable full size beds or 1 king size bed, TV/cable, telephone, air-conditioned, coffee maker, hot water shower, hairdryer and a nice terrace facing the Volcano. We also offer 4 rooms for handicap. RESTAURANT:Sura Restaurant, capacity: 120 people, we’ll be offering you our traditional local and international food, while you enjoy the majestic view of the volcano, birds surrounded nature. You can ask for room service too. OTHER FACILITIES: *Two swimming pools for adults, two swimming pools for children and two Jacuzzis, all of them with view to the Volcano.*Laundry service, Private parking, Internet Access / Wireless Free, Tours information, nature trail, Playground.* Massages Service from 9 am to 9 pm. ... more   less 
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Also Known As:
Volcano Lodge And Gardens
Volcano Lodge & Gardens Hotel La Fortuna De San Carlos
Volcano Hotel
Volcano Lodge & Springs Costa Rica/Arenal Volcano National Park

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