A lot of people we met at the pool (almost all guests were from the US) said they chose this place because it was simple, safe and clean. Safe and clean? How about a gated entry? We splurged on this place and it was very nice. Up to US standards for nice, and I'm not talking a Holiday Inn. They serve you liquor in the pool for God's sake The rest of our trip we stayed in mom and pop places that were safe and clean, but definitely not upscale. I guess it all has to do with what you're accustomed to. If you can't live without a memory foam mattress, you can't go mom and pop. One family had a car/driver because they were scared to drive. What? You don't think you can do what the Ticos do? We rented a car, but normally I would just take the bus, because the bus system in CR is amazing and SO CHEAP. I have zero complaints about this place. The pool was great as was the service. If you want to feel like you are in the US with all its amenities, this is your place (except for the giant volcano looming over the pool on a clear day, you won't get that in the US). It was really a great place to end our trip after a wonderful week of hiking through muddy jungles and having to drive/walk to the market to get a beer.