My wife and I stayed there for 2 nights during our 3rd wedding anniversary. We had a great time and enjoyed the very nice pool area, jacuzzi and restaurant. The gardens are gorgeous and well maintained, many birds and butterflies are easily found all around the hotel. Staff was very friendly and at least a couple of times were able to solve our needs in a very timely manner. Restaurant is good, can get a little pricy but its worth it, buffet breakfast was tasty and had a fair amount of options. Rooms are nice, walls are kinda thin so next door conversations may be heard at times, nice balcony facing the Arenal volcano. Wi-fi is not the best. Overall very nice hotel at the right price.