We stayed for three nights in a room that was spacious, comfortable, and clean. The grounds, with extensive foliage, added to our very positive experience. We had most of our meals at the restaurant on the premises; the food was consistently tasty and the servers were friendly. The only negative occurred when we checked-in and tried to reconfirm that our room had a direct view of the volcano. The clerk said it didn't but changed our room to a room that supposedly had such a view. Wrong! Back to the front desk where the clerk said that if we stepped out on the balcony and moved 20 steps to the left, we could then see the volcano. Eventually, we were given a room that we had "reserved" along with a complimentary bottle of wine.