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“Absolutely Beautiful!” 4 of 5 stars
Review of Volcano Lodge & Springs

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Volcano Lodge & Springs
3.0 of 5 Hotel   |   La Fortuna de San Carlos-Arenal Lake road | 7 Km West from Downtown, Road To Arenal Volcano, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica (Formerly Volcano Lodge & Gardens)   |  
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Hotel amenities
Medford, OR
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
46 helpful votes 46 helpful votes
“Absolutely Beautiful!”
4 of 5 stars Reviewed February 15, 2013

We stayed here last week for 2 days and were pleasantly surprised! This is such a wonderful place to stay with the perfect location in relation to the Volcano and Tabacon hotsprings. It was very family friendly and safe. The room was very clean (including the bathroom) and spacious. There are not many restaurant options in town for really great food and the food at the restaurant here was 'fair' bar food. The front desk let us know upon checkin that the restaurant was not a true restaurant but searved snacks/barfood so we knew what to expect. We loved the isolated hot tub that was located away from the loud pool area. Nice childrens pool and play area. If we visit Costa Rica again, we'll definitely stay here.

Room Tip: All of the rooms seem to be spacious with beautiful garden views. I'm not sure if they all have...
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1,405 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (249)
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Cincinnati, Ohio
Top Contributor
69 reviews 69 reviews
14 hotel reviews
Reviews in 26 cities Reviews in 26 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 8, 2013

This was one of my favorite places we stayed excluding the resturant. Laying in bed staring at Volcan Arenal and looking at all the jungle gardens. It just doesnt get better than this. This is a gated hotel with plenty of security. I think this is why all the old people like it here.

Very clean comfortable rooms. A/C was nice too.

What I didn't like: Restaurant was not cheap and food was average. Service was the pits. You had to beg someone to wait on you. It was like they pretended to be busy when there was only three couples in the place at any given time. Also the pool was right next to the resturant which made it strange for both swimmers and old people staring at you at the restaurant.

I have no problem with the elderly (I,ll be there soon enough) but it was like being on vacation at a retirement home. I think they need to expand there target market and get some young people to stay.

Room Tip: ask for a volcano view.
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Marin County, CA
Senior Contributor
41 reviews 41 reviews
41 hotel reviews
Reviews in 39 cities Reviews in 39 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed February 7, 2013

This hotel has excellent security for access to the property and inside the room with a room safe.
The room and bathroom are spacious, very clean and well maintained. The bed is comfortable and there is A/C, free Wi-Fi and cable TV. The bathroom was well appointed with a hair dryer and shaving mirror.

The distinguishing feature here is the lovely gardens around the room, pool and dining area. The buffet breakfast was very nice.

Due to clouds, we never saw the volcano

  • Stayed January 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Halifax, Canada
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 7, 2013

Nice setting with rooms in 2 or 4 block units spread around lovely grounds. Great view of the volcano. Friendly staff. My wife really enjoyed her body scrub and massage in their spa. Let down a bit by the restaurant. The menu is very garish, makes it look like a fast-food joint. The food is better than you might think after looking at the menu, but the range is somewhat limited. Would stay there again but would likely go into town more for meals.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Piscataway, New Jersey
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 6, 2013

Gorgeous setting , private patio with view of well maintained beautiful gardens & the volcano , polite & helpful staff , good food. The swimming pool was clean. We saw a lot of species of birds while walking through the gardens , absolutely amazing. I would definitely stay there again .

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Alajuela
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 6, 2013

This was my first time at this hotel, simply loved it, the volcano's view was breathtaking, gardens are espectaculares, the whole place is covered with all kind of vegetation, good food, well attended and landscape is awesome.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Montevideo, Uruguay
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 1, 2013

Fantastic ubication. Very nice rooms with great view of the volcano and beautiful gardens. Very helpful and friendly service. The only negative: no minibar in the room. Great experience and totally recommendable.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Volcano Lodge & Springs

Address: La Fortuna de San Carlos-Arenal Lake road | 7 Km West from Downtown, Road To Arenal Volcano, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica (Formerly Volcano Lodge & Gardens)
Phone Number:
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in La Fortuna de San Carlos
#14 Family Hotel in La Fortuna de San Carlos
#15 Romantic Hotel in La Fortuna de San Carlos
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Volcano Lodge & Springs 3*
Number of rooms: 65
Official Description (provided by the hotel):
At VOLCANO LODGE AND SPRINGS, located in La Palma, La Fortuna de San Carlos, at the foot of the majestic Arenal Volcano, our hot springs and lush tropical garden gives you joy and relaxation to our guests and companions. Undoubtedly, our location allows you to witness the imposing Arenal Volcano from a vantage point. QUALITY SERVICE: Knowing that service is the main reason of hospitality, the Volcano Lodge & Gardens’ team, will do our best to make your stay a very fond memory to take home. FACILITIES: All our 66 rooms are Superior and non smoking, have deluxe finishes, 2 comfortable full size beds or 1 king size bed, TV/cable, telephone, air-conditioned, coffee maker, hot water shower, hairdryer and a nice terrace facing the Volcano. We also offer 4 rooms for handicap. RESTAURANT:Sura Restaurant, capacity: 120 people, we’ll be offering you our traditional local and international food, while you enjoy the majestic view of the volcano, birds surrounded nature. You can ask for room service too. OTHER FACILITIES: *Two swimming pools for adults, two swimming pools for children and two Jacuzzis, all of them with view to the Volcano.*Laundry service, Private parking, Internet Access / Wireless Free, Tours information, nature trail, Playground.* Massages Service from 9 am to 9 pm. ... more   less 
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Also Known As:
Volcano Lodge And Gardens
Volcano Lodge & Gardens Hotel La Fortuna De San Carlos
Volcano Hotel
Volcano Lodge & Springs Costa Rica/Arenal Volcano National Park

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