We booked a 3 night trip using a Living Social deal that was overpriced (and discounted!!!??) for what we received. It was supposed to be a Superior Bungalow Room and we both believe that Motel 6 has better rooms! There was nothing about the room that was superior and in fact was less than standard, sub-standard in reality. When we checked in, we were told someone would come to show us the room; no one came for more than 10 minutes (and we were supposed to also receive a welcome drink -- THIS would have been a great time to give us this drink and we NEVER got it/them). When I complained to the manager on the first morning, we were "upgraded" to a junior suite which I would describe as standard+/possibly superior, Again, even though I pointed out the discrepancies, NO welcome drink/ in the end. I gave up complaining and trying to get the welcome drink after telling someone for the third time.... I am not sure I have ever been treated so horribly and with less respect.
- Official Description (provided by the hotel):
- ALL THE SPLENDOR AND ADVENTURE OF LA FORTUNA JUST IN ONE PLACE!Welcome to an experience full of adventure and nature in Costa Rica...Just by the foot of the Arenal Volcano stands Montana de Fuego Hotel & Spa, a hotel inspired by its great natural environment, surrounded by 35 hectares of tropical forest on our private reserve.In balance with nature develop a site of rest and fun that makes you feel in a new world.With our All-Inclusive Package in La Fortuna, you can enjoy aholiday full of sustainable adventure and cultural experience.Montana de Fuego Resort & Spa has received the Fordor's Choice Award for several consecutive years, distinguished by Fodor's Travel as the best of hotels in the region of La Fortuna de San Carlos.PURE ADVENTURE IN OUR GO ADVENTURE PARK. Experience the best and exclusive eco adventure tours, feel the extreme nature of tropical forests and the powerful energy of the Arenal Volcano! A BREATH FOR TOUR SOUL... ... more less
- Reservation Options:
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- Also Known As:
- Montana De Fuego Hotel La Fortuna De San Carlos
- Montana De Fuego Hotel And Spa
- Montana De Fuego Resort
- Hotel Montana De Fuego Resort & Spa Costa Rica/Arenal Volcano National Park