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“Great service, cute single standing rooms, but an expensive cab ride into town” 4 of 5 stars
Review of Hotel Montana de Fuego Resort & Spa

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Hotel Montana de Fuego Resort & Spa
3.0 of 5 Resort   |   Arenal Volcano National Park | 8 km west from La Fortuna downtown. On the way to the National Park., La Fortuna de San Carlos, Arenal Volcano National Park 824417, Costa Rica   |  
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Hotel amenities
Salt Lake City, Utah
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great service, cute single standing rooms, but an expensive cab ride into town”
4 of 5 stars Reviewed May 11, 2013

My husband and I stayed here for five nights while we explored La Fortuna area. The staff, rooms, and pool area were excellent and we enjoyed the " hot springs" pool. The food at the restaurant was good, but not to eat at every night. Since we didn't have a car, it costs about $12-15 each way to get to town. Other than location, no complaints!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montaña d, Director de Relaciones con Clientes at Hotel Montana de Fuego Resort & Spa, responded to this review, November 1, 2013
Dear guest.
Thank you for visiting La Fortuna de San Carlos and take the time to write your comments, which are very important for our Hotel.
First, thank you very much for staying at our Hotel Montaña de Fuego. We greatly appreciate your comments, because it encourages us to persevere, our goal is to achieve maximum satisfaction of our customers.
We will like to encourage you to repeat your experience and see for yourself the quality of our services. I sure you will not be disappointed. Again we appreciate your trust and your positive review of our Hotel Montaña de Fuego Resort & Spa
Once again, thanks for your comments
Cinthya V. Köpper
Online Reservations & Online Marketing
Phone: (506) 2479 1220
Email: reservasonline@montanadefuego.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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676 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
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English first
Redondo Beach, California, United States
Level Contributor
3 reviews
4 of 5 stars Reviewed May 10, 2013

Hotel staff are very helpful and kind. We had a great experience and the morning buffet that was included with are package was really tasty. Our view from our bungalow of the volcano and lake was a beautiful way to wake up every morning.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montaña d, Director de Relaciones con Clientes at Hotel Montana de Fuego Resort & Spa, responded to this review, November 1, 2013
Dear guest.
Thank you for visiting La Fortuna de San Carlos and take the time to write your comments, which are very important for our Hotel.
First, thank you very much for staying at our Hotel Montaña de Fuego. We greatly appreciate your comments, because it encourages us to persevere, our goal is to achieve maximum satisfaction of our customers.
We will like to encourage you to repeat your experience and see for yourself the quality of our services. I sure you will not be disappointed. Again we appreciate your trust and your positive review of our Hotel Montaña de Fuego Resort & Spa
Once again, thanks for your comments
Cinthya V. Köpper
Online Reservations & Online Marketing
Phone: (506) 2479 1220
Email: reservasonline@montanadefuego.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kortrijk, Belgium
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed May 1, 2013

Best service of all hotels we stayed in in C.R. Here is the place where you find the most friendly staff as well at the reception, as in the restaurant, as in the pool bar. This was end of April 2013. The only thing is, although rooms are very spacious and offer all you need, there is a lack of charm. The colour of the paint of the houses(a room is a house), too man houses? I don t know. It needs an update. As a lot of groups of touroperators stay in this hotel, we fear it could be crowded in high season for private travelers as we are.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montaña d, Director de Relaciones con Clientes at Hotel Montana de Fuego Resort & Spa, responded to this review, November 1, 2013
Dear guest.
Thank you for visiting La Fortuna de San Carlos and take the time to write your comments, which are very important for our Hotel.
First, thank you very much for staying at our Hotel Montaña de Fuego. We greatly appreciate your comments, because it encourages us to persevere, our goal is to achieve maximum satisfaction of our customers.
We will like to encourage you to repeat your experience and see for yourself the quality of our services. I sure you will not be disappointed. Again we appreciate your trust and your positive review of our Hotel Montaña de Fuego Resort & Spa
Once again, thanks for your comments
Cinthya V. Köpper
Online Reservations & Online Marketing
Phone: (506) 2479 1220
Email: reservasonline@montanadefuego.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed April 24, 2013 via mobile

Gorgeous views of volcano from most of the superior bungalows (the type of room we booked). Website advertised views of the river valley but most 'backyard' views are of trees with no view beyond. We stayed in cabin 248 and had a clear view of the volcano, were close to the lobby and pool (but not so close there was noise). We had no valley view in the back though. The beds were rock hard, shower was lukewarm at best for two out of three showers, but the room was clean, TV and refrigerator worked fine. Breakfast is awesome! View from dining room is amazing! Staff was great. Lady who booked tour was great and very helpful. Grounds were beautiful and well kept. Parking was secure - no lot - you park right in front of your room. I wouldn't recommend the lake view rooms - they are right on the road and the lake is really a very small pond. Not worth the extra money in my opinion. Close to town where the sodas are very tasty. Recommend this place!

  • Stayed April 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montaña d, Director de Relaciones con Clientes at Hotel Montana de Fuego Resort & Spa, responded to this review, November 1, 2013
Dear guest.
Thank you for visiting La Fortuna de San Carlos and take the time to write your comments, which are very important for our Hotel.
First, thank you very much for staying at our Hotel Montaña de Fuego. We greatly appreciate your comments, because it encourages us to persevere, our goal is to achieve maximum satisfaction of our customers.
We will like to encourage you to repeat your experience and see for yourself the quality of our services. I sure you will not be disappointed. Again we appreciate your trust and your positive review of our Hotel Montaña de Fuego Resort & Spa
Once again, thanks for your comments
Cinthya V. Köpper
Online Reservations & Online Marketing
Phone: (506) 2479 1220
Email: reservasonline@montanadefuego.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
1 review
4 of 5 stars Reviewed April 23, 2013

friendly and helpful staff
close to all kinds of activities
restaurant can be pricey, but not if you choose your meals properly
rooms are clean and functional with a fridge.
bathroom a bit dated, but has all you need.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montaña d, Director de Relaciones con Clientes at Hotel Montana de Fuego Resort & Spa, responded to this review, November 1, 2013
Dear guest.
Thank you for visiting La Fortuna de San Carlos and take the time to write your comments, which are very important for our Hotel.
First, thank you very much for staying at our Hotel Montaña de Fuego. We greatly appreciate your comments, because it encourages us to persevere, our goal is to achieve maximum satisfaction of our customers.
We will like to encourage you to repeat your experience and see for yourself the quality of our services. I sure you will not be disappointed. Again we appreciate your trust and your positive review of our Hotel Montaña de Fuego Resort & Spa
Once again, thanks for your comments
Cinthya V. Köpper
Online Reservations & Online Marketing
Phone: (506) 2479 1220
Email: reservasonline@montanadefuego.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Harrisonburg, Virginia
Level Contributor
50 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed April 17, 2013

We traveled to Costa Rica in February of 2013 without a planned itinerary. We looked up local hotels in Fodors and this one jumped out at us, we had a great experience. Other then being quite dated, the rooms were spacious and adequate. The rooms could use an update and some new furnishings but the location and views from this property far outweigh this fact. The "duplex" style rooms are spread throughout the property. The staff at this hotel were fantastic, especially Reynard (sp) at the front desk who went out of his way to make sure we had a great stay. While we were there we used the pool a few times, soaked in the "thermal" pools and ate in the restaurant. I will say, the breakfast buffet included in your room is fantastic and the view of the Volcano is unsurpassed. This hotel remains a shining star in our memory bank of Costa Rica, and we would absolutely stay here again!!!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montaña d, Director de Relaciones con Clientes at Hotel Montana de Fuego Resort & Spa, responded to this review, November 1, 2013
Dear guest.
Thank you for visiting La Fortuna de San Carlos and take the time to write your comments, which are very important for our Hotel.
First, thank you very much for staying at our Hotel Montaña de Fuego. We greatly appreciate your comments, because it encourages us to persevere, our goal is to achieve maximum satisfaction of our customers.
We will like to encourage you to repeat your experience and see for yourself the quality of our services. I sure you will not be disappointed. Again we appreciate your trust and your positive review of our Hotel Montaña de Fuego Resort & Spa
Once again, thanks for your comments
Cinthya V. Köpper
Online Reservations & Online Marketing
Phone: (506) 2479 1220
Email: reservasonline@montanadefuego.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fareham, United Kingdom
Level Contributor
40 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed April 16, 2013

I'd have to agree this hotel is in a stunning location with perfect views of Arenal. We had a detached chalet which was comfortably furnished with a small balcony to the back and an enclosed porch to the front looking over the volcano (shame about the four fir trees in the way but you can avoid them by walking further up the hill). The lighting in the bedrooms was to eco friendly and you couldn't read by them.
We only stayed one night and had a good meal in the restaurant and an excellent breakfast again with views of Arenal. There is a pleasant trail to walk for wildlife and, whilst we didn't have time for the spa and pool(s), it looked very good from the outside.
Only one criticism; we were a small group of 18 and they insisted that we all put on an armband when we arrived as if we were all inclusive. This we found rather demeaning and, as we weren't all inclusive and paid for all our drinks in cash, couldn't understand the labelling. Needless to say the band was removed very quickly.

Room Tip: Try and get a chalet with an uninterrupted view of Arenal volcano.
See more room tips
  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montaña d, Director de Relaciones con Clientes at Hotel Montana de Fuego Resort & Spa, responded to this review, November 1, 2013
Dear guest.
Thank you for visiting La Fortuna de San Carlos and take the time to write your comments, which are very important for our Hotel.
We regret that your stay has not reached the goal that you had in mind. Our main gold is that all guests leave our Hotel pleased and satisfied.
About the brazalets we used for room numbers for breakfast, but we accept all comments and we can decide in the future for groups we can use your idea

Once again, thanks for your comments
Cinthya V. Köpper
Online Reservations & Online Marketing
Phone: (506) 2479 1220
Email: reservasonline@montanadefuego.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Hotel Montana de Fuego Resort & Spa

Address: Arenal Volcano National Park | 8 km west from La Fortuna downtown. On the way to the National Park., La Fortuna de San Carlos, Arenal Volcano National Park 824417, Costa Rica
Phone Number:
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Top resorts Hotel in La Fortuna de San Carlos
#10 Spa Hotel in La Fortuna de San Carlos
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Montana de Fuego Resort & Spa 3*
Number of rooms: 66
Official Description (provided by the hotel):
ALL THE SPLENDOR AND ADVENTURE OF LA FORTUNA JUST IN ONE PLACE!Welcome to an experience full of adventure and nature in Costa Rica...Just by the foot of the Arenal Volcano stands Montana de Fuego Hotel & Spa, a hotel inspired by its great natural environment, surrounded by 35 hectares of tropical forest on our private reserve.In balance with nature develop a site of rest and fun that makes you feel in a new world.With our All-Inclusive Package in La Fortuna, you can enjoy aholiday full of sustainable adventure and cultural experience.Montana de Fuego Resort & Spa has received the Fordor's Choice Award for several consecutive years, distinguished by Fodor's Travel as the best of hotels in the region of La Fortuna de San Carlos.PURE ADVENTURE IN OUR GO ADVENTURE PARK. Experience the best and exclusive eco adventure tours, feel the extreme nature of tropical forests and the powerful energy of the Arenal Volcano! A BREATH FOR TOUR SOUL... ... more   less 
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Also Known As:
Montana De Fuego Hotel La Fortuna De San Carlos
Montana De Fuego Hotel And Spa
Montana De Fuego Resort
Hotel Montana De Fuego Resort & Spa Costa Rica/Arenal Volcano National Park

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