This hotel has great views of the Volcano, but pretty much anywhere in La Fortuna does. They have great new rooms, but also some pretty lousy older rooms. We were lucky enough to stay in one of the newer ones, but heard from those that stayed in the older ones of bad smell and not enough space.
The hotel has 3 swimming pools, one of which is a kids pool, and 3 hot spring pools. Also has a pond on its grounds, which was home to many different birds.
Their breakfast is wonderful, with many options. The food at their restaurant is good, with large portions. The prices and choices are similar to what you would find in town, maybe a few dollars more, but with the cost of the cab ride into town its better to stay and eat at the hotel.
The tour operator in the lobby, sells the same packages as many in town, however they are at least $10-15 more expensive. We booked one tour with them to the hanging bridges, and when we got there our reservations weren't there. We paid our own way, and are in the process of trying to get our money back.
The hotel staff is nice, but they agree to almost anything, but sometimes they cannot deliver, in which case they will apologize with a smile. We would have rather them tell us up front if something was not possible so we can make other arrangements.
Over all a good stay, the only drawback is it is a $15 cab ride into town which is a bit far.
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