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“Luxury close to Arenal National Park” 4 of 5 stars
Review of Hotel Montana de Fuego Resort & Spa

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Hotel Montana de Fuego Resort & Spa
3.0 of 5 Resort   |   Arenal Volcano National Park | 8 km west from La Fortuna downtown. On the way to the National Park., La Fortuna de San Carlos, Arenal Volcano National Park 824417, Costa Rica   |  
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Hotel amenities
Glen Ellen, California
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Luxury close to Arenal National Park”
4 of 5 stars Reviewed December 1, 2012

My boyfriend and I stayed here in late October 2012 for one night. We stayed in one of the Jr. Jacuzzi Suites. The front desk staff were very friendly when we arrived and we were escorted to our room. The room was in a duplex building with beautiful gardens in the front and back. I had hoped we would have a better view of the volcano from our room that we did. We could see it from the front windows, but it wasn't like you could sit comfortably in the room and enjoy a volcano view. But other than that the room was really nice. I think other rooms on the property probably had more direct views than we did so I recommend you ask about the view from your specific room if that is important to you.

The room was very spacious and had very nice furnishings and decorations. My one complaint in the room was that the mattress was not very comfortable. For such a big beautifully dressed bed, I expected a better mattress.

The jacuzzi tub was nice and they had nice touches like incense and candles to use. We enjoyed a short walk to the swimming pool and hot springs pools and had a nice soak in the evening. The breakfast in the morning was very good and the view of the volcano from the dining room is spectacular. We could see the steam rising from vents near the top of the mountain.

We didn't have time to take advantage of the spa services but it looked very nice and the staff we met there were very friendly. This hotel is very close to the national park entrance. A 5-10 minute drive. We really enjoyed hiking the trails there. It is an easy 10-minute drive into town from the hotel.

Room Tip: I recommend you ask about the view of the volcano from your specific room if that is important to yo...
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  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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687 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
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Savannah, Georgia
Level Contributor
212 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
3 of 5 stars Reviewed November 28, 2012

We just left this hotel yesterday and were there for four nights. The dinner on the first night was really good, but the "free" breakfast was just okay. On the first morning everthing was cold, however, over the next few days they did a better job. We stayed in a room near the lake and really enjoyed the view of the volcano for the one day that it was not foggy, but he room was dirty and we will definately try another place if we decide to return. My girlfriend and I got a couples massage which was nice, but I would not recommend the hot tub inside the spa. I am not sure that it has been cleaned in a LONG time. The canopy tour behind the hotel was great.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Pahoa, Hawaii
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed November 19, 2012

We arrived at the beautiful location at the foothills of the Arenal Volcano and were greeted by friendly staff. When we checked in to our room we were surprised that there were two double beds and not a king as we requested. Also, there was mold growing on one wall of the bathroom from an obvious roof leak. We went to the front desk to report these findings and they were professional- offering to transfer us into an upgraded suite. We were pleased with the suite though it also had areas of mold from water damage and some of the furniture was scuffed and worn. The bathroom had a large jacuzzi tub but there was a large hole that had been poorly covered in one corner of it. Aside from the maintenance issues the rooms were very clean. The wi-fi was only strong near the front desk and sporadic in the room. The grounds were beautifully adorned with tropical plants and flowers. The guest services were very friendly and accommodating, the second day when the housekeeper made up our room she folded towels into a lovely heart shape with flowers decorating it on our bed. The restaurant staff were friendly, informative and the menu was creative. We had the Churasco special one evening and the chef prepared it in front of us with a fun dimming of the lights for the final flambe! The hotel was nicely situated at the base of the volcano in between the town of Fortuna and the Arenal National Park.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 8, 2012

Had a wonderful time. The room we had was huge and very nice. Everyone was very friendly and helpful. Alex was a great guide on the Arenal Volcano Tour and Cristian and Ramon were excellent zip line guides. Loved the ziplining and rappelling. Hot springs were very relaxing and breakfast was very good. Would highly recommend!

Room Tip: junior suite was good for our stay
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed November 5, 2012

The whole place had a really weird vibe. We had a HUGE suite - a bedroom, a separate living room area and a huge bathroom. But the place was cold but muggy and it just felt off for some reason. The hotel was really empty even though all of the other hotels were packed (it was high season). There was never anyone working at the pool bar, the restaurant was empty every night and the reception staff was rude. The spa was OK, but freezing! I had goosebumps the whole time I was getting a mud wrap.

  • Stayed December 2011, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 1, 2012

I love to try new stuffs. I have gone vacations in San Carlos for many years. I found a discount in this hotel, so I wanted to try. When I got there, the hotel looks old. It needs mantainess. The service on the front desk was bad after they noticed I had a discount. It was raining a lot, they didn't have umbrella and a person from the front desk guided me to park in front a wrong room. So I had to walk under the heave rain with my luggages to find the correct one.

When I entered my room, the aspect was unclean. I wanted to take a shower after the rain but the water was cold. I called to complain. One guy came after 15 minutes to fix it. But it didn't work. I called again and I wanted to change the room. You know what They said NO.

I will never go there again

  • Stayed September 2012
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed October 25, 2012

We stayed at this Hotel for our Honeymoon on Oct. 22, 2012. Open checkin we were graciously greeted by Randall and Jeffrey. Both very charming and helpful. Room was clean and had the perfect view of Volcan Arenal. We had dinner at the hotel restaurant the first night. Food was Excellant but a bit pricey. Breakfast was above average. Second night an earthquake hit. Jeffrey made everyone feel at ease by checking on everyone. Overall the staff and hotel was perfect for our Honeymoon.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Montana de Fuego Resort & Spa

Address: Arenal Volcano National Park | 8 km west from La Fortuna downtown. On the way to the National Park., La Fortuna de San Carlos, Arenal Volcano National Park 824417, Costa Rica
Phone Number:
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Top resorts Hotel in La Fortuna de San Carlos
#10 Spa Hotel in La Fortuna de San Carlos
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Montana de Fuego Resort & Spa 3*
Number of rooms: 66
Official Description (provided by the hotel):
ALL THE SPLENDOR AND ADVENTURE OF LA FORTUNA JUST IN ONE PLACE!Welcome to an experience full of adventure and nature in Costa Rica...Just by the foot of the Arenal Volcano stands Montana de Fuego Hotel & Spa, a hotel inspired by its great natural environment, surrounded by 35 hectares of tropical forest on our private reserve.In balance with nature develop a site of rest and fun that makes you feel in a new world.With our All-Inclusive Package in La Fortuna, you can enjoy aholiday full of sustainable adventure and cultural experience.Montana de Fuego Resort & Spa has received the Fordor's Choice Award for several consecutive years, distinguished by Fodor's Travel as the best of hotels in the region of La Fortuna de San Carlos.PURE ADVENTURE IN OUR GO ADVENTURE PARK. Experience the best and exclusive eco adventure tours, feel the extreme nature of tropical forests and the powerful energy of the Arenal Volcano! A BREATH FOR TOUR SOUL... ... more   less 
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Also Known As:
Montana De Fuego Hotel La Fortuna De San Carlos
Montana De Fuego Hotel And Spa
Montana De Fuego Resort
Hotel Montana De Fuego Resort & Spa Costa Rica/Arenal Volcano National Park

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