I love to try new stuffs. I have gone vacations in San Carlos for many years. I found a discount in this hotel, so I wanted to try. When I got there, the hotel looks old. It needs mantainess. The service on the front desk was bad after they noticed I had a discount. It was raining a lot, they didn't have umbrella and a person from the front desk guided me to park in front a wrong room. So I had to walk under the heave rain with my luggages to find the correct one.
When I entered my room, the aspect was unclean. I wanted to take a shower after the rain but the water was cold. I called to complain. One guy came after 15 minutes to fix it. But it didn't work. I called again and I wanted to change the room. You know what They said NO.
I will never go there again
- Also Known As:
- Montana De Fuego Hotel And Spa
- Montana De Fuego Hotel La Fortuna De San Carlos
- Montana De Fuego Hotel
- Montana De Fuego Resort
- Montana De Fuego Hotel & Spa Costa Rica/Arenal Volcano National Park
- Official Description (provided by the hotel):
- ALL THE SPLENDOR AND ADVENTURE OF LA FORTUNA JUST IN ONE PLACE!Welcome to an experience full of adventure and nature in Costa Rica...Just by the foot of the Arenal Volcano stands Montaña de Fuego Hotel & Spa, a hotel inspired by its great natural environment, surrounded by 35 hectares of tropical forest on our prívate reserve.In balance with nature develop a site of rest and fun that makes you feel in a new world.With our All-Inclusive Package in La Fortuna, you can enjoy aholiday full of sustainable adventure and cultural experience.Montaña de Fuego Hotel & Spa has received the Fordor's Choice Award for several consecutive years, distinguished by Fodor’s Travel as the best of hotels in the region of La Fortuna de San Carlos.PURE ADVENTURE IN OUR Experience the best and exclusive eco adventure tours, feel the extreme nature of tropical forests and the powerful energy of the Arenal Volcano! A BREATH FOR TOUR SOUL… ... more less
- Reservation Options:
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