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“Great, clean hotel right downtown in La Fortuna” 5 of 5 stars
Review of Hotel Las Colinas

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Hotel Las Colinas
3.0 of 5 Hotel   |   Centro de La Fortuna | Half a block from the bus station, La Fortuna de San Carlos, Arenal Volcano National Park 21006, Costa Rica   |  
Hotel amenities
Sydney, Australia
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
Reviews in 28 cities Reviews in 28 cities
36 helpful votes 36 helpful votes
“Great, clean hotel right downtown in La Fortuna”
5 of 5 stars Reviewed February 11, 2011

We stayed here for 4 nights over New Year's Eve 2011 & really enjoyed this hotel. La Fortuna is a cute little town located close to the Arenal Volcano & lots of great tours - which is exactly why we chose Las Colinas - to be central to all of that. Las Colinas is very clean & has a Costa Rican feel to it. If you get a room with a balcony you'll be able to see the volcano. The breakfast is amazing - very filling and tastey with lots of food (as well as help-yourself coffee & fresh blended juice and toast).

We booked a lot of tours from this hotel which was convenient but we soon discovered it was cheaper to book directly on the tour website (the hotel makes about $20 commission on each tour) - just a tip. Anyway, the staff were very friendly and helpful with everything. When we first arrived our room was not ready but they held onto our stuff and we explored the town in the meantime. The hotel felt very safe overall and all of the staff were kind. We got the staff to do our laundry (it was about the same price as other places) and they returned some money that my husband had left in his pocket which was really honest. The one and only downside was the noise of being right downtown - we would hear loud banging (almost like shots?!) at strange hours, honking, etc. Bring earplugs!

Overall, this was a great hotel for a reasonable price and is an excellent location. I'd recommend it for anyone looking for a place right downtown, near the volcano & other tours.

  • Stayed December 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Owner at Hotel Las Colinas, responded to this review, February 14, 2011
Many thanks for your beautifull review and the photos are great too!
Is a very good description of the region, the town and our hotel services like Breakfast!!
Our Tour desk is Certified, it means that all the tours companies which we work to, have a Sustainable Certification, full Insurance and legal accounting, it means that pays taxes, it can can make a really difference on rates!
Happy new year is big holiday in Costa Rica and is part of the culture to use a lot of artificial fires everywhere!! we are sorry about that, but there is nothing we can do, and of course is only for the holidays!
Thank you to choosing our hotel and happy new year!
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282 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
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English first
New Westminster, BC
1 review
5 of 5 stars Reviewed February 8, 2011

Great hotel with reasonable rates and in the middle of LaFortuna. Easy access to shopping, restaurants and tours. CHeers! Dar

  • Stayed January 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Owner at Hotel Las Colinas, responded to this review, February 14, 2011
Hello !!!!
Thank you so much for your excellent review about our hotel family!!
We feel very happy and proud to know that we are doing a good job, the reviews help us to improve every day!!
As we said PURA VIDA and thank you!
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London, United Kingdom
1 review
4 of 5 stars Reviewed February 8, 2011

We stayed at Las Colinas for one night during our journey in Costa Rica. We liked the little town and the hotel, even though I wouldn't spend more than a couple of days in that location. Our room was overlooking the volcano but not directly in front of us, we could see it on the left side of the balcony, which we didn't mind considering you have a big terrace outside the room and the volcano wasn't erupting anyway. If you want to book over the internet is a good central place to choose, but if you are going there without a reservation, I'm sure you can find cheaper places. Overall we had a great time!

  • Stayed January 2011, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Owner at Hotel Las Colinas, responded to this review, February 14, 2011
Thank you very much for your review!
We are very happy to know that you enjoy your stay with us!
We are a family run bussines dedicated in responsabile and sustainable tourism, we work in community and conservation projects, we have been here for the last 20 years, a lot of experience help us to offer from beautiful Junior Suites, Standard rooms and Economic STD!!
Best regards!
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Frankfurt, Germany
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed February 8, 2011

We slepped in the hotel 3 three days. the hotel is very good and clean. The personal ist very friedly

  • Stayed January 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Owner at Hotel Las Colinas, responded to this review, February 14, 2011
Thank you very much to take the time and write a review of our hotel!

We are a family run business and we love to receive other families to share with us their vacations!

Thank you very much!!!
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Atlanta, Georgia
Top Contributor
71 reviews 71 reviews
18 hotel reviews
Reviews in 36 cities Reviews in 36 cities
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed January 22, 2011

I agree with the negative reviewers for this hotel. It is not a good value and the rooms are lacking in quality. There were gaps all around both exit doors in our room. During frequent rain storms, water would pour under the doors. We had to put down towels to keep out the water. I didn't like the no doorknob entry doors. Having just a deadbolt and key was inconvenient. Their eco-friendly towel policy is not followed by the cleaning staff. We put our wet, used towels on the floor indicating we wanted new, fresh towels. The cleaning staff just picked them up and hung them back on the towel bar. Yuk! The staff was quite friendly and the breakfast was good(typical CR). The hotel is centrally located, but the noise from the street, nearby grocery store, and main street is 24/7. For a budget hotel, I would expect to pay less.

  • Stayed January 2011, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Gerente at Hotel Las Colinas, responded to this review, January 28, 2011
Our goal is to keep improving every single day , that is why we appreciate Tripadvisor and the guests reviews.
Almost all our reviews are very good and excellent, and we are working to keep them good, that is why thanks to another guest we decided to change all the doorknob entry doors and it will be ready the first week of February 2011, step by step everything becomes better.
We can not say so much of the rain, we leave in the Rain Forest and when there are rain storms, there is almost nothing to do againts it, and hopefully is not that often, anyway we are also trying to help on this area.
Las Colinas is a family run bussiness dedicated in Sustainable Tourism with a Certificaction that proves it, to recieve this Certification by the Costa Rica Tourism Board all the staff of the hotel starts working responsabile with the enviroment, we took this review to make an special evaluation.
Thank you very much for all your help, best regards, Las Colinas Family.
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Santa Cruz, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 21, 2011

Every time I visit Fortuna/Arenal, I stay at Hotel Las Colinas. The rooms are impeccably clean, the porch is a great hang out spot with a great view of the town/volcano, and breakfast is delicious. I recommend signing up to learn to make tortillas. The hotel is centrally located in the middle of Fortuna which makes it easy to visit bars and restaurants at night. The nightguard leaves you feeling safe and comfortable. I HIGHLY recommend staying at Las Colinas. Flor and her staff are extremely friendly and helpful, always give honest advice and friendly service. It's family owned and operated, and they take pride in their work and hotel and it's makes a big difference.

  • Stayed January 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colinas, Owner at Hotel Las Colinas, responded to this review, January 22, 2011
Hello Dear friends!
Thank you very much for such a beautifull review, it make us feel very proud and happy!!

Our goals are to offer a friendly and personalize attention and improving the sustainable and cultural activities, that is why we start offering the service of "Learning to make Tortillas" during the breakfast time, we offer the ingredients and the explanation, and the guest can learn by doing, and it is funny!!

So, Thank YOU, is nice to know that we are making the difference for your holidays!
Thank you to keep choosing us and you are always welcome!!
Best regards, Las Colinas Family: Victor , Rolando, Noilyn, Cindy, Flor and Ivette
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Denver, Colorado
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 9, 2011

Nice hotel with no bad surprises, a friendly and helpful staff and an ideal location.
It was a good choice for us and our 2 small children of 4 and 6

  • Stayed January 2011, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colinas, Owner at Hotel Las Colinas, responded to this review, January 16, 2011
Thank you very much for the review!!
We are happy to know that our hotel was a good option for you and your family!
We are a familiar run bussines and our goal is to offer a warm attention and good advices to make the vacations a nice experience!
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Additional Information about Hotel Las Colinas

Address: Centro de La Fortuna | Half a block from the bus station, La Fortuna de San Carlos, Arenal Volcano National Park 21006, Costa Rica
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#24 Romantic Hotel in La Fortuna de San Carlos
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Las Colinas 3*
Official Description (provided by the hotel):
Las Colinas Arenal Hoteleco-friendly accommodation, Arenal Volcano, Costa Rica Las Colinas Arenal Hotel offers quality accommodation and all the facilities of a small hotel. We are an eco-friendly, family run hotel. Located only 1 block away from La Fortuna central park and 10 minutes driving from the famous Arenal Volcano, our hotel combines the truly local hospitality with the lovely natural attractions.Our accommodation provides comfortable en-suite rooms all with Wi- Fi access, Cable television, Décor stylish Eco-rooms and an open-air terrace offering a refreshing volcano view. To complete a relaxing stay we can also offer in-house beauty treatments.From us you can visit the Arenal Volcano Hot Springs, the Volcano itself, interesting attractions the Fortuna Waterfalls, the hanging bridges or enjoy the adventure tours as zip-lines, horseback ridings, raftings or rappelling and much more.Las Colinas Arenal Hotel is conveniently situated to visit both tourist attractions and shops. We are minutes walk from center; Enjoy a walk into town to get immerse in the typical life of La Fortuna.Flor and Ivette are the proprietors of this family run hotel and have many years experience in tourism and hotels and will personally supervise all your arrangements during your holiday or business trip. ... more   less 
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Also Known As:
Las Colinas Hotel
Hotel Las Colinas Costa Rica/Arenal Volcano National Park

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