We stayed here the second day of our trip to save a little more money on hotels. The staff was lukewarm or not seen. If you want to be totally left alone, its a good place to stay. The breakfast was decent, but there was no one around to ask for anything.
The location is as they say, close to the center of town, which is another reason why we picked this hotel. If your looking for character, warm welcome, friendly staff available available dont stay here.
The only reason i even felt compelled to write this was the hotels responses to other reviewers. Listen hotel manager, you dont browbeat a guest because they had an unfavorable experience at your hotel. Excuses are less then worthless. What people want to hear is: 1) You heard their experience. 2) You will look into improving those issues. 3) You APOLOGIZE (dont blame the guest), no matter how you "feel". 4) Extend an offer to change their mind. A personal email / contact to reach you so you can personal handle their next stay.
I wish your business much luck. These are easy fixes, if you truly care about being in the hospitality industry. I've been working in it for over 30 years, and I believe in helping you not hurting you, so Good Luck!
- Official Description (provided by the hotel):
- Hotel San Bosco is located in the center of La Fortuna, in the nicest tranquil area of this beautiful charming town, just 15 minutes from the majestic Arenal Volcano.Our strategic location in the town of La Fortuna allows you easy access to all of the services of the area.Our friendly staff is always available to serve you and advise you. We assure our guests an unforgettable stay in La Fortuna. ... more less
- Reservation Options:
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- Also Known As:
- San Bosco Inn Costa Rica/Arenal Volcano National Park