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“Picturesque setting.” 5 of 5 stars
Review of Hotel Lomas del Volcan

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Hotel Lomas del Volcan
3.0 of 5 Hotel   |   PO Box 4-4417, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica   |  
Hotel amenities
Certificate of Excellence
Richmond, Virginia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Picturesque setting.”
5 of 5 stars Reviewed July 22, 2014 via mobile

Beautifully landscaped grounds and individual bungalows give a very natural feel to this resort. The rooms were clean and large enough for our group of three. Nice pool and jacuzzi. All you can eat breakfast was perfect to energize a day of activity. I would suggest that they install more lighting in the rooms. Hard to read with available lights in the dark wood walls. We would have liked to see the volcano but the hotel can't control the weather!

Stayed July 2014, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodney M, Gerente at Hotel Lomas del Volcan, responded to this review, September 23, 2014
Hi!

Your feedback is short but get right to the point.
Thank you so much for visiting us and for coming to our beautiful country.
We are glad knowing that your stay was of your entire satisfaction and specially because our outstanding breakfast fulfilled your very refined taste.
The next time you come back to Costa Rica, please, take a couple days and come to visit us.


Regards from your friends of Lomas del Volcan.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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825 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (180)
Date | Rating
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Portland
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 19, 2014

We had a wonderful stay at Hotel Lomas del Volcan. We stayed in Cabin #512, which had an AMAZING view of the volcano. The grounds are beautiful and the cabins were perfect for our family of four. The bathrooms are large and the covered patio off the back of the cabin was perfect for sitting outside. The complimentary breakfast was quite good with made-to-order omelettes, pancakes, gallo pinto, fresh fruit, and fresh fruit juice. We didn't book any excursions through the hotel, as prices were much better to book directly. The only drawback that we experienced was that we made our reservation through Expedia, and it only indicated two adults were staying in the room, so we had to pay an additional $25 per night per kid. I wasn't happy with that surprise, but even with the extra $100 charge, it was a good rate.

Room Tip: We stayed in Cabin #512 and it had one of the very best views of the volcano. Several in the #500 r...
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  • Stayed June 2014, traveled with family
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodney M, Gerente at Hotel Lomas del Volcan, responded to this review, September 23, 2014
Hi!
Thank you very much for your feedback regarding your stay in our facilities. The description you make about your stay in our resort is very exact to the reality of our place.
It is very important for those who make reservations through a different web site of the hotel to check very well what the website asks for...certainly in your case, maybe you did not see the place to mark the number of children, but what is true is that sometimes we have received reservations requests for a number of people and at the moment of the check in more are coming under the same booking. The normal procedure is to make an extra charge and this way the extra people can stay in our facilities. It is very simple and clear. We normally charge extra money to cover expenses like the breakfast, towel cleaning, water and electricity...
We deeply ask to all our guests and people reading this answer to check your booking confirmation, see that everything is clear and if possible get in contact with our hotel to double check the information. Doing it this way you don't get desagradable surprises at the moment of the check in.

Warm regards and see you soon.
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Dayton, Ohio
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 18, 2014

First time to Costa Rica. Hotel was booked through CostaRicaVacations.com [which is excellent!!]. Two sides of road. If you are on the side that the main building is on, you will have a nice view of the volcano. If not you will be hidden from its splendor. Cabins are beautiful with lovely beds and large bathroom. Awesome porch. Breakfast was included and just soso. Dried out food was usually the problem. Staff was lovely. Had dinner there but only once. That was enough.Again, dry and tasteless. Great resturant down the street though. Very clean place. Refrige in room, which was nice. Bring you hiking shoes and raingear!!!!!!

Room Tip: 310 was at the top of hill and had great view of volcano and not too long of a walk to resturant.
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  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodney M, Gerente at Hotel Lomas del Volcan, responded to this review, September 23, 2014
Hi!
Thank you so much for this feedback.
It is very good to know some details about the restaurant and specially because this area is part of our facilities and since we opened the resort we have been very proud of our cuisine. We take your comments in a very serious way and you can be sure that if something is going wrong in the kitchen or with the staff we are going to correct it.
We hope to have your visit again in the future and the next time we are sure our restaurant will surpass your expectancies.

Warm regards to you and your family.
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Los Angeles, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 16, 2014

My family stayed last week for two nights and were very impressed with the cleanliness of the bungalo's (no bugs)..and scenery. It rained heavy at night but we enjoyed that. You have a covered private patio so rain isn't a problem. We ate twice at the restaurant...I had the Sea Bass which was amazingly delicious. I wasn't impressed by the pasta although the price was priced low. The grounds reminded me of Hawaii...
We did use the jacuzzi one night in the drizzle...but the jacuzzi is covered so that was nice.
We will defnitely stay there again the next time we are in that area. Plus the location is great...20 minutes to Hanging Bridges of Arenal, 5 minutes to Fortuna...
My kids did the night frog /snake tour...and thoroughly enjoyed it.

We checked out a few other hotels...Lost Iguana and Springs...but didn't like how Springs was so many miles off the main road on a dirt road and didn't like the location of Lost Iguana...

Room Tip: concierge was very nice...almost made a mistake booking Vernado Caves tour...until another hotel gue...
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodney M, Gerente at Hotel Lomas del Volcan, responded to this review, September 29, 2014
Hi.
Dear guest.
We are very happy to know that your visit to our facilities was very pleasant.
We hope this be the first time o many more that you come to our hotel and stay with us. About the pasta in our restaurant, we can assure you that we will speak with the one in the kitchen responsible of the quality and service of our dishes. The pasta will be much better the next time.

Hugs and see you soon.
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Mesa, Arizona
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 15, 2014

This is a great hotel in Fortuna. This is one where the service was good. The food was good. The only thing is that it was a little rainy, but I guess that is expected for the location. I would definitely recommend this place to my friends.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodney M, Gerente at Hotel Lomas del Volcan, responded to this review, September 29, 2014
Hi.
Thank you so much for this few lines regarding your stay in our resort.
We hope to improve those things and the next time you come to stay with us and your score be rated higher. We can´t manage the nature facts so we can´t promise you we are going to do something to stop the rain.

Best wishes and until the next time.

Your friends of Lomas del Volcán.
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Houston, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 15, 2014

The grounds were beautiful, the staff at the front desk were helpful, breakfast was good (they had watermelon and pineapple juice!), and even the dinner we ate at the hotel restaurant was excellent. The private cabins are well cleaned and surrounded by beautiful plants.

If only the hotel could stop the rain...

I'd highly recommend this spot!

Stayed July 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodney M, Gerente at Hotel Lomas del Volcan, responded to this review, September 29, 2014
Hi.
Thank so much for your time writing this comment and for your visit to our resort.
We really appreciate that you have come and visit us in Arenal.
Remember this is your second home in Costa Rica now.

Warm regards.

Hotel Lomas del Volcán teamwork.
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Boston, Massachusetts
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 15, 2014

We really liked this hotel - nice, clean rooms. Good location - great view of Arenal (if it's clear...it rained the whole time we were there). It's set back pretty far off the main road, which we loved, but if you're looking for a spot where you can walk downtown/to bars/etc. this is definitely not it. Solid breakfast included. Overall a great spot & not over priced like a lot of the Arenal resorts seemed to be.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodney M, Gerente at Hotel Lomas del Volcan, responded to this review, September 29, 2014
Hi.
Unfortunately we cannot control the weather and the chance to see Arenal Volcano during the rainy season is very low some days when the rain does not stop for hours and hours. On March and April is when we consider the most affordable months to see Arenal, so the next time plan your vacations to stay with us in these two months.
Dear CCB312, we really appreciate your time coming to our country and specially for this feedback and for your stay with us.
We will see you the next time.

Hugs from all your friends of Lomas del Volcan Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Lomas del Volcan

Address: PO Box 4-4417, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
#6 Romantic Hotel in La Fortuna de San Carlos
#8 Family Hotel in La Fortuna de San Carlos
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Lomas del Volcan 3*
Number of rooms: 47
Official Description (provided by the hotel):
Lomas del Volcán Hotel is a warm mountain hotel that maintains it's rustic style with wood cabins, each one with 2 decks that invites you to enjoy nature, one with a view to the Arenal Volcano and the other with a view to the tropical forest. ... more   less 
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Also Known As:
Lomas Del Volcan Hotel
Hotel Lomas Del Volcan Costa Rica/Arenal Volcano National Park

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