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“Looks Just Like the Photos” 5 of 5 stars
Review of Hotel Lomas del Volcan

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Hotel Lomas del Volcan
3.0 of 5 Hotel   |   PO Box 4-4417, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica   |  
Hotel amenities
Certificate of Excellence 2014
Salt Lake City, Utah
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“Looks Just Like the Photos”
5 of 5 stars Reviewed January 5, 2014

My family and I just returned from a two week stay in Costa Rica. We spent the last 4 days at Lomas del Volcan Hotel and could not have ended our trip in a more pleasant manner. The little cabins are spacious and clean. The two decks are amazing. We spent most of our time sitting and watching the clouds weave around the volcano. You could not ask for a better view of the Arenal volcano...It is literally right off the deck! The staff was amazingly helpful and friendly, and the food was great. I would highly recommend this hotel to anyone!

Room Tip: We had room 503 and there was nothing in between us and the volcano!
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  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodney M, General Manager at Hotel Lomas del Volcan, responded to this review, January 28, 2014
Hello Mary.

In name of all the staff of Lomas del Volcán we send you a warm greet and say thank you for the time you have taken to place this review about your experience in our lodge.
We hope the next time you come to Costa Rica don´t forget to stay with us again, this way we can attend you as best as we do.

Warm regards and we hope to see you very soon.
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749 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (166)
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minnesota
Top Contributor
133 reviews 133 reviews
30 hotel reviews
Reviews in 55 cities Reviews in 55 cities
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed January 5, 2014

This is a quiet, peaceful location to unwind at. The cabins are great. We of course did some day trips and spent one whole day just relaxing and exploring the expansive grounds, pool and a hike through a small cow pasture into the jungle where we saw exotic birds and found poison dart frogs and lizards. They have a trail map at the front desk, it is a loop so you cant get lost, the trail is on the rugged side.

The breakfast buffet was typical of most of the resorts, the service was excellent and Pablo at the bar made some good tropical drinks during happy hour.

The cabin was good sized for the three of us. The bathroom was nice, the shower was huge!
Housekeeping did a fine job keeping up the cabin.
The location proved to be a great viewing spot for the Arenal Volcano, mostly shrouded in clouds or mist during our stay. The resort is far enough away from the closest town, La Fortuna, to make a taxi the only sensible mode of transport to town, unless you can talk your tour guide into making a quick stop at the super market on the way back to the hotel.

We would stay here again for sure!

Room Tip: We stayed in the 500 series of cabins, which face the volcano and afford pretty clear views of the s...
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  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodney M, Manager at Hotel Lomas del Volcan, responded to this review, January 22, 2014
Dear people.

Any time in the future that that you wish to come back let us tell you we will be here with our arms wide open for you, your family and your friends.
Thank you very much for this great review regarding your stay in our mountain lodge.
We are glad that you used our facilities in full, even going to the woods where we have a walking trail for our guets.
One tip for your next trip is about the Arenal Volcano, on september and october we are in the rainy season but it rains very heavy for short times and after the rain the volcano gets very clear with no clouds around. Also, the rates for lodging and availability are much accessible to anyone.

We hope you are thinking to plan your next trip to Arenal right now and please, don´t forget that we will be here waiting for you for another exceptional experience in our facilities.

Warm reagrds.
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Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 4, 2014 via mobile

The views of Arenal from here are just fantastic. Even at breakfast you can sit and look at the cloud shift across the summit. You are in your own little chalet which has really high wooden ceilings and the biggest shower recess I've ever seen. A great spot!

  • Stayed January 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodney M, Manager at Hotel Lomas del Volcan, responded to this review, January 22, 2014
Dear people.

We really thank you for taking the time to write a few lines about our your stay at our lodge. What we don't understand is why if we don´t see any negative impression you have rated us with only 4 leves in all the topics?? If there is something that we can do to make this score be better let us know, or if during your stay here in there was something negative we need that you tell us due this is the only way for us to improve our service and facilities.

Regards from Lomas del Volcan.
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Nashville, Tennessee
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 4, 2014

This hotel sits right at the base of Arenal volcano. It's a fairly perfect location, though there are probably quite a few perfectly located hotels in the area. The cabins are unique, and make for a special stay. The landscaping is impeccable. If you plan to zipline with Ecoglide, Lomas is only 5 minutes away. The town of Fortuna is less than 10 minutes. The only negative is the fairly long unpaved driveway...it made returning to the hotel fairly uncomfortable, but that only lasted about 2 minutes.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodney M, General Manager at Hotel Lomas del Volcan, responded to this review, January 22, 2014
Dear Viraj.

Thank you for placing your impression about our lodge. We happily tell you that we are improving the access road to our lodge putting the concrete bricks until we reach to the lake ( This was the worst part of the access). Now, our location is simply one of the best and we agree with you, we are not the only one, other places around have great location due the whole area of Arenal is simply beatiful.

We hope the next time you come to visit us we have finish the access road improvement.

Warm regards.
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Rockville, Maryland
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 3, 2014

The grounds are beautiful, the views stunning, and everyone who works there was very kind and helpful. Breakfast was plentiful and flavorful. Highly recommended! We stayed at four places in Costa Rica, and this was by far our favorite. I have no idea why anyone would stay elsewhere in La Fortuna.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodney M, Manager at Hotel Lomas del Volcan, responded to this review, January 22, 2014
Dear people.

Your comment gets right to the point: why to stay at another place if Lomas del Volcan exists? We appreciate very much your time and your positive reviews and hope to see you many more times in our lodge. This kind of reviews work as a motivation to keep doing things as best as possible.

Regards from Lomas del Volcan.
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Los Angeles
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 3, 2014

Imagine being right at the base of a volcano with spectacular grounds and sleeping in an incredibly large individual well-appointed bungalow with two porches that's rustic enough to feel appropriate for the natural surroundings but well appointed enough to feel spoiled (it even has a bidet). This place is more beautiful and inspiring than any of the photos of it can show. Just go for the peace and connection with nature. Enjoy it's caring staff and wonderful food. No spa. No gym. No problem. I'd go back in a heartbeat and stay for longer.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodney M, Manager at Hotel Lomas del Volcan, responded to this review, January 22, 2014
Hi Liggyboy.

Thank you for your appreciation about our lodge. We're really glad that your stay in our property was really pleasant for you . There is no much to say on our siude than thank you and we hope to have your visit again very soon.

Warm regards from all our staff.
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Chester, Connecticut
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 30, 2013

Each room is a separate bungalow with a porch on the front & the back-great views of the volcano! Rooms are spacious enough with a large bathroom. The hotel is more secluded than many of the other area hotels, which we enjoyed. The pool is nice. We ordered lunch, which was brought out to us at the pool. Breakfast was included;plenty of good food to start your day off. We went to one of the larger hot spring resorts as part of a tour. We enjoyed our time there, but felt like we were at Disney. We were happy to return to our little bungalow.Would definitely recommend this hotel!

Stayed November 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodney M, Manager at Hotel Lomas del Volcan, responded to this review, January 17, 2014
Hi Jill.

Thanks for your good impression about our resort. We are confused about the rating you gave us but we know you have enjoyed more than you rated us. We try to improve our service day by day by treating each issue and negative comment separately and in your case we would like to know if there was some thing that you consider was not good at all, this gives us the opportunity to change, improve or eliminate off the service available at our lodge. Please, provide us with more information regarding your stay at Lomas del Volcan and we will do our job here.

Warm regards and remember we will be here with arms wide open waiting for you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Lomas del Volcan

Address: PO Box 4-4417, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
#7 Romantic Hotel in La Fortuna de San Carlos
#10 Family Hotel in La Fortuna de San Carlos
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Lomas del Volcan 3*
Number of rooms: 47
Official Description (provided by the hotel):
Lomas del Volcán Hotel is a warm mountain hotel that maintains it's rustic style with wood cabins, each one with 2 decks that invites you to enjoy nature, one with a view to the Arenal Volcano and the other with a view to the tropical forest. ... more   less 
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Also Known As:
Lomas Del Volcan Hotel
Hotel Lomas Del Volcan Costa Rica/Arenal Volcano National Park

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