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“Exceedingly friendly staff, great location at great prices.” 5 of 5 stars
Review of Hotel Lomas del Volcan

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Hotel Lomas del Volcan
3.0 of 5 Hotel   |   PO Box 4-4417, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica   |  
Hotel amenities
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Exceedingly friendly staff, great location at great prices.”
5 of 5 stars Reviewed March 31, 2013 via mobile

Great. Location, price, and staff.

Rooms are clean and well equipped, flat screen TV, safe, fridge, and even a bidet (i assume for europeans and japanese guests).

If id say anything the bed mattress was a little soft for my liking, but I still rested well.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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622 reviews from our community

Traveler rating
    416
    165
    35
    3
    3
See reviews for
133
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (136)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Ottawa, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 28, 2013

We loved our stay at Lomas del Volcan . We were there for 5 days and 4 nights and wish we could have stayed longer. Our bungalow had a great views of volcan arenal; we had a back porch for relaxing & enjoying the view. The beds were very comfortable and had a huge bathroom with hot water. Breakfast was included with the room...omelets made to order, beans, rice, pancakes and much more! It is about 1 mile away from the busy main road, The property is very well maintained, the Maintenance of this place is unbelievable - the grass , the vegetation. Beautiful pool with a Jacuzzi! The staff is extremely friendly and helpful. Would stay there again without a second thought!!!!!

Room Tip: we had room 503 - awesome view and near the back away from the roadway, great location
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 28, 2013

The views, the pool, and the birds were so spectacular. Our cabin was spacious and luxurious.
Buffet style food is never my favorite, though I could have chosen to eat a la carte.
I wish the windows had had screens. I would have liked to keep the windows open. I felt forced to use a.c., which is odd for a green hotel.
There is a trail abutting the hotel. Hiking this gives fine views and saves you from having to pay to hike on other trails.

Room Tip: I stayed in the 300's, a bit away from the pool and reception. That seemed like a good choice fo...
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  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Golden, Colorado
Senior Contributor
40 reviews 40 reviews
4 hotel reviews
Reviews in 23 cities Reviews in 23 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 27, 2013

Gate 1 routed us with average hotels on our trip through Costa Rica, however we never encountered hotels less than 4 stars. We have been with dozens of travel organizations however we were truly impressed with the attention to detail and thought that has gone into Gate 1's organized trips. Hotel Lomas del Volcan was a diamond in the rough. Our "hotel room" was a suite on the periphery of the jungle with a viewing porch surrounded by toucans and monkeys and lots of wildlife everywhere. The hot tub and pool were steps away and breakfast had more choices than we could ever eat. Truly a great experience!

Room Tip: Choose a cabin suite next to the jungle.
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  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 27, 2013

Stayed in cabinas 400 and 401 near the pool. Beautiful grounds, lovely landscaping, saw toucans while sitting on back porch. Clean and spacious cabinas, but do be aware that bugs can find their way in at night through the open bathroom windows. We simply kept the bathroom door closed at night and didn't get bugs in the bedroom. Nice hiking trail into the forest at the back of the property. Staff very friendly and helpful. We booked the night walk through them and it was pretty good, though a bit pricey at $50 pp. Food OK. It is at least a half hour walk into downtown Fortuna or a $5 taxi ride. Lomas is on the other side of the volcano from the hanging bridges (which are definitely worth doing) - it was about half an hour's drive and we paid $25 for a taxi for 3. Was a great stay. We would not hesitate to stay there again.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hillsboro, Oregon
1 review
5 of 5 stars Reviewed March 25, 2013

A great place to spend a couple days just to relax. Location is great. Arenal is literally right outside your window. Cabinas are private and comfortable. Pool and grounds are beautiful. Lots of birds to watch (especially toucans). Too far to walk to town but a marvelous place to slow down and get away from the hoards of tourists.

Room Tip: Book a room that is closest to the volcano for best viewing.
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California, United States
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 24, 2013

Stayed here in early march. The hotel is nice. Good landscaping. The previous reviews regarding the property were accurate. However we did have a strange experience with one of the front desk staff. His name was Nelson. I had asked him to call and arrange transportation to the airport through Grayline and he immediately told me he did not know how to contact them as the hotel did not do business with them. We didn't have a preference as to which company to use but we had used them twice already during our trip and had a good experience. I had to look up their number as he made no effort to do so and had to ask him twice to call them. He did call, begrudgingly, and said he could not reach them. He wouldn't even leave a message. I went on a tour and asked him to call them again and perhaps he would have had the transportation arranged by the time we got back. When we got back to the hotel, transport was still not arranged. He also did not leave a note or instructions for the next shift. When we got back, we asked another front desk staff (Jonathan) to help us and he got grayline on the phone within minutes. However, when we asked him who the manager was, he said there was not really a manager on property. I think he was trying to protect his co-worker.

It seems strange that this hotel was the most resort like hotel that we stayed at yet we got better service at other locations of CR in a boutique hotel and/or B&B. Prior to this experience we have had nothing but good things to say about Costa Rica, the people and their hospitality. It's a shame because the property is nice although I do have to mention, there were a ton of bugs in our room at all times and especially at night which prevented us from getting a good night's rest. Perhaps the hotel can do a better job of providing a screen or some other preventive measure. The door did not quite reach the floor so the bugs can easily enter the room. Again, we did not have this problem in Manuel Antonio or Monteverde.

  • Stayed March 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Lomas del Volcan

Address: PO Box 4-4417, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
#7 Romantic Hotel in La Fortuna de San Carlos
#8 Family Hotel in La Fortuna de San Carlos
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Lomas del Volcan 3*
Number of rooms: 47
Official Description (provided by the hotel):
Lomas del Volcán Hotel is a warm mountain hotel that maintains it's rustic style with wood cabins, each one with 2 decks that invites you to enjoy nature, one with a view to the Arenal Volcano and the other with a view to the tropical forest. ... more   less 
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Also Known As:
Lomas Del Volcan Hotel
Hotel Lomas Del Volcan Costa Rica/Arenal Volcano National Park

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