Pros--The hotel is right by Arenal volcano. The rooms are nice as is the pool area.The staff was pleasant and helpful. Free internet and good free wifi. The included breakfast was good.
Cons-The entry road is long and partially unpaved. The buffet dinner was just ok.

We were here for 2 nights as part of our Caravan tour. There were bugs in the room because the bathroom windows with no screens were open when we entered our cabin. We closed them and had fun killing the ants which were huge. They were just a bother.

We turned the AC on and made sure the windows were not open during the rest of our stay.

The hot water situation was in my opinion very dangerous. When taking a shower the hot water would come and go. When it was on it was VERY HOT it seemed to shut off before our shower ended. Then it would come back on. Maybe there was some sort of automatic switch that turned it off and on again.

The beds were not that comfortable but we slept ok.

The pasta bar at dinner was great. Breakfast was average.

The internet was pretty reliable.

We were not lucky enough to see the top of the volcano as it was shrouded with clouds during our entire stay.

We were thrilled to find that we had been booked into the cutest cabin with a view of the volcano right from our sitting porch. The cabin was clean, spacious and welcoming. All warm wood and tile floors. Charming. The bathroom was huge with bidet and toilet and a large shower. We loved sitting on our porch just looking at the volcano - even tho we never saw the top, watching the mist form around the peak is entertainment in itself. There was a closet area with a safe and shelves.
The breakfast was outstanding. We ate dinner in the restaurant one night when they had a buffet and it was also very good. The jacuzzi and pool were easy to get to and clean. We loved our stay at this resort and hated to leave.
One funny feature is the long, dirt road that you have to take to get to the hotel. But it is worth the drive up.
Lots of birds to see in the trees, and in the morning we saw the caballero on horseback driving his cows across the ravine between the resort and the mountain.
It is any easy drive into La Fortuna and easy to get to the volcano warmed hot springs.
The staff was very helpful and friendly - made phone calls for us and helped us arrange tours, etc.
We highly recommend this resort.

We stayed two nights at Lomas del volcan. Beautifully perched cabins on the safe slope of Arenal volcano. Nicely groomed all around with very large and comfortable rooms. Plenty of flowers and wild birds on premises; parrots, humming birds and other exotics. Every room face the majestic volcano and if you are lucky you will feel a bite of its groaning. Very quiet and safe. Food was very tasty. Since it is outisde Fortuna it is very quiet. very close to tourist spots in the area. Cheep taxi ride brings you in and out of Fortuna