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“very relaxing retreat!” 4 of 5 stars
Review of Hotel Lomas del Volcan

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Hotel Lomas del Volcan
3.0 of 5 Hotel   |   PO Box 4-4417, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica   |  
Hotel amenities
Dallas, Texas
Senior Contributor
32 reviews 32 reviews
32 hotel reviews
Reviews in 22 cities Reviews in 22 cities
42 helpful votes 42 helpful votes
“very relaxing retreat!”
4 of 5 stars Reviewed January 23, 2013

the rooms were comfortable and the landscaping impeccable! the breakfast was amazing! the staff was very helpful. unfortunately though, the showers had no hot water. it was a little cold in the mornings and i wanted a nice hot shower to wake up, but the water was not even warm enough to stop me from shivering. the hottest setting literally lowered my body temperature. so i decided maybe the hot tub would warm me up. unfortunately it was closed. had there been hot water and had the hot tub been accessible, i would have given this hotel 5 stars.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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637 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (139)
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English first
Santa Cruz, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 21, 2013

Had a real great time here, spacious clean rooms (giant shower), plentiful breakfast and relaxed quiet atmosphere. Lots of birds to see on the property, 3 species of toucans from our porch (some complain that they feed some birds to attract them but don't we all have bird feeders?). Reasonable rates and friendly staff. Close to La Fortuna with a variety of places to eat. Will stay there again next time we're in Arenal.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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chichullo
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
Reviews in 20 cities Reviews in 20 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed January 19, 2013 via mobile

The rooms were good
Clean, well maintained, air conditioned
The grounds were beautiful with amazing landscaping
Saw howler monkeys from the deck
There was a Fer De Lance snake (terciopela)right outside the dining room one night so make sure u always take a light out after dark
As to the bad
Dinner
Breakfast was fine
Dinner sucked
And was expensive
Bad combo
I would recommend the hotel as a place to stay and see wildlife but drive to Fortuna for dinner
Ps the Asian looking bartender should work on his customer skills
My husband and I sat at the near empty bar for over five minutes before he even acknowledged us

Stayed January 2013
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Ontario
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 18, 2013

The individual bungalows are situated in a very lush/tropical property that is situated at the base of the Volcano! All the vegetation is just beautiful and there all kinds of birds flying around. The restaurant is open and you can enjoy the gardens. Saw hummingbirds at breakfast every morning which our 3 year old loved. Swimming pool/jacuzzi were very nice. Breakfast buffet was fantastic, great way to start the day. Would not do dinner/lunch as it is over-priced.

We stayed in the 500s bungalow so back terrace looked onto the Volcano, just an amazing view. There were ants that came in because our 3 year old left food on the floor (don't leave food anywhere in the room!). This is Costa Rica and there will be bugs that come in.

Neilson at the front desk was super helpful and friendly! He recommended great day-trips and was understanding enough to change our 400 room to a 500 which really made our stay more enjoyable. Also, we paid extra and he adjusted the credit promptly.

The only thing I recommend is to have a rental while staying here because it is $6 cab fare to get into town (each way). So renting a car makes sense because there is so much to do within a 30 min driving distance.

Lots of things to do- waterfalls, Tabacon Hot Springs day trip (a must), Proyecto Asis (animal refuge), zip-lining.

Keep in mind it does rain here a lot which no one mentioned. It rained 2 out of the 3 days we stayed and we only saw the Volcano on the last day. So bring bug repellant and ponchos or at least check weather forecast prior to arrival as it is considered a Rain forest region.

Room Tip: Rooms in 500s the best view. 400s are the worst!
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 17, 2013 via mobile

Small bungalows, double beds, refrigerator, tv, nice bathroom but cold water! Swimming pool not heated, but jacuzzi was nice! Breakfast was fine, you can see a lot of birds at the hotel property! We went to a bird watch farm and saw a lot of birds and a toucan flying over. Later that day, we just sat in the jacuzzi and just in the tree next to the jacuzzi were 2 toucans! Also saw a turkey vulture on the premises.

Stayed January 2013, traveled as a couple
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Blue Lake, California
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 17, 2013

We thought the rooms were going to be a little rustic but they were very nice and accommodating. Super safe, very clean, very quiet, awesome view of the volcano and right by Fortuna. The rooms are built with this dark tropical wood and are really pretty. The breakfast, included with room, was really good. There's a hot tub and pool. I would recommend this place to friends, family, my parents... Also, I thought the cost was a pretty good deal.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Pedro, California, United States
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed January 10, 2013

Hotel Lomas del Volcan is beautiful and clean; very well maintained. With that being said it was also a bit touristy. There were many families with children and the food was not native and kinda bland. The hotel put out fruit to attract birds and had obvious alliances with certain tour groups. Out of the three places I stayed in Costa Rica, this was the least authentic.

However, this hotel was very clean and well maintained. The grounds were beautiful and if you go at the right time of year (we did not) the views of the volcano are probably amazing. Be sure to check out the best time of year for this part of Costa Rica or you might have breath taking views of the fog. As silly as it may sound, I was stoked about the bidet in each bungalow. In a country where you often cannot flush your toilet paper a bidet is an excellent accommodation! There were also air conditioners in each room, which though we did not use them very much can be a nice break from the humidity. They do not have screens on the windows, so if you are sensitive to mosquitos be mindful of the windows. Also there is no humidifier or clothesline. The cabins themselves are well crafted and have high ceilings with interesting wood patterns.

The location is great for access to volcano activities and the city of La Fortuna, which is quaint and beautiful. However, the next major investment this hotel should make is to pave the drive from the front gate to the reception. Like other roads near the volcano, it is rough and unpaved and can be discouraging. As far as activities as concerned, be forthright about which companies you want to tour with b/c the hotel will book activities with companies that they have relationships with, which can mean significant differences in tours, especially for zip-lining.

Then there is the food. The breakfast is typical and comparable to the other places we stayed, but I would recommend that you eat somewhere else for lunch and dinner. The food gives the impression that it is meant to accommodate a wide array of palettes and pleasing few. Their buffets and entrees are overpriced and mediocre. Go into town and eat someplace local. It's worth it.

Overall, these are more than nice accommodations for the price. However, I am ok with trading niceties for authenticity.

Room Tip: try to get the last room in a row ex. 507, 407, or 307. you will have the most privacy because no on...
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Lomas del Volcan

Address: PO Box 4-4417, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
#7 Romantic Hotel in La Fortuna de San Carlos
#9 Family Hotel in La Fortuna de San Carlos
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Lomas del Volcan 3*
Number of rooms: 47
Official Description (provided by the hotel):
Lomas del Volcán Hotel is a warm mountain hotel that maintains it's rustic style with wood cabins, each one with 2 decks that invites you to enjoy nature, one with a view to the Arenal Volcano and the other with a view to the tropical forest. ... more   less 
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Also Known As:
Lomas Del Volcan Hotel
Hotel Lomas Del Volcan Costa Rica/Arenal Volcano National Park

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