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“Manicured and Clean, but Touristy” 3 of 5 stars
Review of Hotel Lomas del Volcan

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Hotel Lomas del Volcan
3.0 of 5 Hotel   |   PO Box 4-4417, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica   |  
Hotel amenities
San Pedro, California, United States
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
“Manicured and Clean, but Touristy”
3 of 5 stars Reviewed January 10, 2013

Hotel Lomas del Volcan is beautiful and clean; very well maintained. With that being said it was also a bit touristy. There were many families with children and the food was not native and kinda bland. The hotel put out fruit to attract birds and had obvious alliances with certain tour groups. Out of the three places I stayed in Costa Rica, this was the least authentic.

However, this hotel was very clean and well maintained. The grounds were beautiful and if you go at the right time of year (we did not) the views of the volcano are probably amazing. Be sure to check out the best time of year for this part of Costa Rica or you might have breath taking views of the fog. As silly as it may sound, I was stoked about the bidet in each bungalow. In a country where you often cannot flush your toilet paper a bidet is an excellent accommodation! There were also air conditioners in each room, which though we did not use them very much can be a nice break from the humidity. They do not have screens on the windows, so if you are sensitive to mosquitos be mindful of the windows. Also there is no humidifier or clothesline. The cabins themselves are well crafted and have high ceilings with interesting wood patterns.

The location is great for access to volcano activities and the city of La Fortuna, which is quaint and beautiful. However, the next major investment this hotel should make is to pave the drive from the front gate to the reception. Like other roads near the volcano, it is rough and unpaved and can be discouraging. As far as activities as concerned, be forthright about which companies you want to tour with b/c the hotel will book activities with companies that they have relationships with, which can mean significant differences in tours, especially for zip-lining.

Then there is the food. The breakfast is typical and comparable to the other places we stayed, but I would recommend that you eat somewhere else for lunch and dinner. The food gives the impression that it is meant to accommodate a wide array of palettes and pleasing few. Their buffets and entrees are overpriced and mediocre. Go into town and eat someplace local. It's worth it.

Overall, these are more than nice accommodations for the price. However, I am ok with trading niceties for authenticity.

Room Tip: try to get the last room in a row ex. 507, 407, or 307. you will have the most privacy because no on...
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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609 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (132)
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michigan
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 8, 2013

Loved our little bungalow - especially the little deck on the back. Drank coffee on the deck and watched the Toucans and hummingbirds. What more could you want? Biggest shower ever. No closets. Just put your clothes on shelves. Internet service worked great - I expect it is a function of where your room is located. Didn't watch TV to speak of. The staff was very helpful on setting up tours. We checked tour prices and didn't find any discrepancy between what they charged versus going directly to the tour guide.

The free breakfast was good. We ate dinner there the first night - wasn't that great. We ate out for all the other meals

Room Tip: Room 400-411 have great views and good internet.
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Columbus, Georgia
Top Contributor
107 reviews 107 reviews
23 hotel reviews
Reviews in 42 cities Reviews in 42 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed January 8, 2013

Individual cabins provide one large room, a large bathroom, and two private porches. Mine had an excellent view of the volcano. The staff is very friendly, and the service is superb. The location is convenient to La Fortuna and area activities. (I had a rental car, don't know about other transportation.) The grounds are lush and beautiful.

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Pittsburgh, Pennsylvania
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 4, 2013

I recently stayed at Lomas del Volcan and had a great time. Both Roberto & Alex(?) at the front desk were excellent & prompt - patiently asnwering our queries and booking spots on tours. I believe however, that the tour pricing at the hotel was inflated (even though they claimed it wasnt). Contacting the tour operator from the operator's website or another similar competitor usually showed a much cheaper option for the same tour.

Rooms were clean, spacious with the back porch facing the volcano. The cleaning staff were conscientious in cleaning the floor and bathrooms in addition to doing the beds.

The restaurant was quite good - we had breakfast, lunch and dinner.

I agree with another recent post: It was raining most of the time, and we werent able to get clothes & shoes out to dry. However, the laundry service did return back the clothes within the day.

Our room didnt have wifi (but we found this to be common in our stays in CR), and the computers in the lobby really slow. However with our own devices, the wifi speed was quite acceptable provided you hung around the lobby (and faint reception near the pool area).

The pool was decent & clean. The hotel has no gym.

Overall, it was a good place to stay.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooklyn, NY
Top Contributor
62 reviews 62 reviews
45 hotel reviews
Reviews in 42 cities Reviews in 42 cities
115 helpful votes 115 helpful votes
4 of 5 stars Reviewed December 31, 2012

This hotel was lovely. It is located at the foot of the volcano but unfortunately we were unable to see the volcano due to poor weather. The grounds are truly beautiful and there are individual cabins with a nice porch and a deck in the back with a table and chairs (not screened) . Rooms have flat screen televisions but no hair dryers or shampoos are provided. There was a king and queen size bed in each room and simple but nice furnishings and a wood floor. The bathroom was large with a toilet, bidet and shower with a decorative shower door. You cannot flush toilet paper in the toilet but must deposit paper in a pail by the toilet. Room service would place a toilet paper bow on the toilet each day and also tissue paper flowers on the tissue box. It was a very pretty touch. Like most hotels in Costa Rica, expect some bugs in the room so bring bug repellant. The hotel had a reasonably priced, attractive bar and there were two computers for guests to use near the reception desk. Meals were served buffet style and I found them to be good. There was a choice of two entrees, veggies, starches, salad, two dessert, beverages and a pasta station. The hotel is well located with the town a short taxi ride away and a nearby hot springs which I really enjoyed. I believe zip lining is available as well but we were on a tour and didn't have much free time.
The only negative about this property was the soft, lumpy beds. They were extremely uncomfortable.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 28, 2012 via mobile

Excellent room and good staff. The room was unique and to have a view of arsenal volcano from the porch was awesome. We took to the cab to la fortuna to have diner. Breakfast and lunch was good and had a decent selection for vegetarians.

Stayed December 2012, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed December 25, 2012 via mobile

The hotel is located right at the base of Arenal Volcano and is the closest large hotel to the city of La Fortuna. It takes about $6 to get to the city in a taxi. The cottages are spacious and well maintained. However they are lacking in some essentials - hair dryer and iron+ironing board. And I mean it when I say essentials. It rained almost all the time while we were here. And we could not find a way to dry our hair, clothes and coats. There were only 2 hair dryers at the front desk and they were never available. The hotel could not turnaround laundry less than 24 hours. I guess we could have packed more swimsuits and lots of spare clothing, but we like to travel light. But we were not the only ones with this dilemma.

The food was average - breakfast or dinner buffet. The folks at front desk were somewhat indifferent to guest requests. They didn't seem to be making any attempts to help us out with problems - either a tour inquiry or requests for one of the 2 hair dryers on the property. The restaurant staff could have been more courteous - might have been the sheer number of guests during the time.

  • Stayed December 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Lomas del Volcan

Address: PO Box 4-4417, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
#7 Romantic Hotel in La Fortuna de San Carlos
#8 Family Hotel in La Fortuna de San Carlos
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Lomas del Volcan 3*
Official Description (provided by the hotel):
Lomas del Volcán Hotel is a warm mountain hotel that maintains it's rustic style with wood cabins, each one with 2 decks that invites you to enjoy nature, one with a view to the Arenal Volcano and the other with a view to the tropical forest. ... more   less 
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Also Known As:
Lomas Del Volcan Hotel
Hotel Lomas Del Volcan Costa Rica/Arenal Volcano National Park

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