We stayed here for 3 nights during our honeymoon on the recommendation of a friend and it was such a good find! The staff was always very helpful and spoke excellent english. We used them multiple times to help book excursions and tours. The rooms were great- we had our own large cabin with air conditioning that we could easily control, with a proch in front an in back, with a huge flat screen tv, with wireless internet, and a huge bathroom with walk in shower. We were right at the base of the volcano so had an incredible view on a clear day. The whole property is very well maintained and beautifully landscaped. It was a short walk to breakfast every morning where they laid out a great buffet of both costa rican foods as well as other breakfast favorites like pancakes. We may have overdosed on the plantains every morning. In addition, the pool area was great. We spent an entire rainy afternoon in the covered hot tub outside looking up at the volcano. We didn't have a car with us and found it very easy to get a cab to pick us up and take us back for about $5 each way. We would highly recommend this place for families or couples or groups!