First let me say that the setting is absolutely beautiful. You have a fantastic view of the volcano and they clearly spend a lot of time maintaining the absolutely beautiful grounds. Beyond the serenity of the place, there is not much to recommend it. First, the pool and hot springs (there are NOT 14 swimming pools. They are little interconnected hot sprig pools) are old and kind of creepy. They are definitely in disrepair. While spacious, our cabin was completely utilitarian and not at all comfortable. My kids (and I) complained about how uncomfortable the beds were. While large, our room did not have sufficient lighting and I could not lie in bed and read. My husband gave me a little flashlight. While I can't speak highly enough of the wonderful and helpful people in Costa Rica, the same can not be said of the staff. We asked the concierge to make reservations as the most popular restaurant in Fortuna and he said he couldn't find the phone number, we would have to do it ourselves. In addition, there is only WIFI in the lobby. That would be fine, but when I went down at 6 am to get a little work done, the staff turned on the radio really loud. When I moved to get away from the music, they turned it up and started singing along. Finally, the food at the buffet is pretty bad. My kids ate almost nothing and there unless you want really greasy eggs or some form of bread, there isn't much. We ended up going out to breakfast one of the mornings we were there. It was very clean.
- Official Description (provided by the hotel):
- Enjoy of cozy & comfortable rooms surrounded by tropical gardens, with the best view of Arenal Volcano. Discover the wellness of our hot springs and our Mayin Spa. Taste the Costa Rica flavor, international cuisine and the best steak house in the area. Feel the adrenaline on our Canopy Tour, and take the best shots of Arenal volcano on our horseback riding. ... more less
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- Also Known As:
- Arenal Paraiso Hotel Resort And Spa
- Arenal Paraiso Hotel La Fortuna De San Carlos
- Hotel Arenal Paraiso
- Arenal Paraiso Hotel Resort & Spa Costa Rica/Arenal Volcano National Park