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“Lovely Views, perfect settings.” 4 of 5 stars
Review of Arenal Paraiso Hotel Resort & Spa

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Arenal Paraiso Hotel Resort & Spa
3.5 of 5 Hotel   |   7 kms from La Fortuna downtown, La Fortuna de San Carlos, Arenal Volcano National Park 84-4417, Costa Rica   |  
Hotel amenities
london
Senior Contributor
43 reviews 43 reviews
21 hotel reviews
Reviews in 23 cities Reviews in 23 cities
46 helpful votes 46 helpful votes
“Lovely Views, perfect settings.”
4 of 5 stars Reviewed January 7, 2013

I stayed here in a lodge with 2 friends. Our room was very spacious. Its good to have your own porch outside the room to dump shoes etc. The layout of the cabins were good and it felt a bit like Center Parcs.

We had a lovely view from our room of the volcano (when it wasn't cloudy).

Apart from breakfast, I wouldn't eat in the restaurant. We had dinner there one night. The service wasn't brilliant and the food was bland. You are better off going into town.

A taxi to go downtown was around $12.

Great to try out the spa pools dotted up the path. It's bliss sitting in the warm water and again, looking at the Volcano (on a sunny day)

  • Stayed December 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pilar G, Director Comercial at Arenal Paraiso Hotel Resort & Spa, responded to this review, March 19, 2013
Thank you for taking the time to let us know your comments, they are very important for us, we are glad that you really enjoyed your stay with us.
We hope to have your visit again in our Hotel.
Best Regards from Arenal Paraíso Hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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669 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
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English first
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 5, 2013

It was great to have several thermal water pools on-site. The breakfast was great. The room and bathroom were clean. Security was good. There was a safe in the cabin. Great place to get in touch with nature and relax! We could not see the volcano because it was raining. We used the spa services and they were OK.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pilar G, Director Comercial at Arenal Paraiso Hotel Resort & Spa, responded to this review, March 19, 2013
Thank your for sharring your experience at Arenal Paraíso Hotel, It was a pleasure that you ejoyed your visit and the services in our hotel, we appreciate your time to comment about our property, thank you for your comments, they are very important for us, we are glad that your trip was a good experience.
We hope to have visit again in our hotel
Best Regards from Arenal Paraíso Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 22, 2012 via mobile

As the title suggests-
it was good.
Pros: hotel property is beautiful, nice to have hot springs right there, the bartenders at the pool bar were very nice.A/C worked well. Delicious breakfast and Plato tipicos at the restaurant.
Cons: SO far from town. You will spend
at a minimum 5k colones, or $10 at the least, to get into town. The hot springs were lukewarm. Hotel staff seemed to be annoyed by having to do their jobs.

At the end of the day, I would recommend staying in la fortuna and using your money for a trip to baldi or tabacon.

The other thing the Internet and guidebooks did not say was that the volcano is currently
dormant. Nothing much to see from the resort at night.

  • Stayed December 2012
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Avon Lake, Ohio
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 21, 2012

Beautiful grounds with views of the volcano. Thermal hot spring pools landscaped to give privacy with varied temperatures so you can find the perfect temperature to suite you.. No need to pay extra to visit other hot springs in the area! The standard room was large, clean and well appointed. Nice hiking trails on the grounds where you can see monkeys. The restaurant has very good food and reasonably priced for a resort. Staff are very pleasant and accommodating.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Top Contributor
139 reviews 139 reviews
25 hotel reviews
Reviews in 43 cities Reviews in 43 cities
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed December 20, 2012

A beautiful property facing the Arenal volcano in an area that hasn't yet been blasted off the face of the earth and is probably not likely to be, unlike others in this area. Great rooms in a beautiful setting, several regular pools and a chain of volcanic hot springs pools coming down the side of the hill--really nice. Pool bar, wet or dry, nice restaurant. Jumping off point for quite a number of activities in the area. Fast laundry service for those who have nothing to wear after several days in the rainforest. Our rooms were super clean and bug-free and there was ample hot water. No extra charge for the friendly cats on the porch.

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Lansing, MI
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 16, 2012

The hotel room was not 5 star but was good enough for the short amount of time we were in the room. They room had some bugs and ants but was otherwise clean. The natural hot springs were cooler than I thought they would be but still a very nice part of this hotel. This meant we didn't have to pay extra to visit another hotel for their hot springs. The people were very nice but didn't speak great English and couldn't accommodate my food allergies. The free breakfast was very nice however.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Escazu, Costa Rica
Top Contributor
136 reviews 136 reviews
21 hotel reviews
Reviews in 24 cities Reviews in 24 cities
104 helpful votes 104 helpful votes
1 of 5 stars Reviewed December 13, 2012 via mobile

This hotel is terrible and in need of a serious update! The food at breakfast that's included is terrible!! Dinner is alright but pricey for what you can get in town. The rooms have mold and bugs! I left the remote on the side table and grabed it when 100 tiny bugs started to crawl all over me! The spa was but alright, I have had way better facial for the price... They claim to do extractions but they dont have the proper tools. We had 2 rooms one for our friends and one for us, they got there room cleaned 2 times and they didn't even come to replace our towels once, or clean our room. The pools were cold! There were know lights leading up to the other springs so my friend fell. As we checked In we paid with a card and our friends paid cash.... They gave us towel cards to use.... At the end of our stay we returned all 4 towels, the front staff looked at each other and asked for our friends recipt... They said what recipt? It was for the cash deposit for the towles! They never said to keep this tiny hand written piece of paper. Even though they brought back the towles they still have us a hard time! Then they made us wait 1 hour for "the guy who took the deposit" to come from home... We waited long enough! My husband speaks fluent Spanish has lived in cr for years and the front desk acted like they had know idea what was going on, we tried explaining that we bought our towels back!! So my husband thanked them for nothing after a hour and a half we left. As we were leaving, we saw the two front desk agents pocket the money from the little cash box.!! Could believe it!!
Stay elsewhere!

  • Stayed November 2012
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Arenal Paraiso Hotel Resort & Spa

Address: 7 kms from La Fortuna downtown, La Fortuna de San Carlos, Arenal Volcano National Park 84-4417, Costa Rica
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Spa Hotel in La Fortuna de San Carlos
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Arenal Paraiso Hotel Resort & Spa 3.5*
Number of rooms: 118
Official Description (provided by the hotel):
Enjoy of cozy & comfortable rooms surrounded by tropical gardens, with the best view of Arenal Volcano. Discover the wellness of our hot springs and our Mayin Spa. Taste the Costa Rica flavor, international cuisine and the best steak house in the area. Feel the adrenaline on our Canopy Tour, and take the best shots of Arenal volcano on our horseback riding. ... more   less 
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Also Known As:
Arenal Paraiso Hotel La Fortuna De San Carlos
Arenal Paraiso Hotel Resort And Spa
Hotel Arenal Paraiso
Arenal Paraiso Hotel Resort & Spa Costa Rica/Arenal Volcano National Park

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