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“Will be back” 4 of 5 stars
Review of Los Lagos Hotel Spa & Resort

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Los Lagos Hotel Spa & Resort
4.0 of 5 Hotel   |   6 km from Fortuna de San Carlos, La Fortuna de San Carlos, Arenal Volcano National Park 506, Costa Rica   |  
Hotel amenities
Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Will be back”
4 of 5 stars Reviewed April 25, 2007

Spent the night in Arenal and ended up at Los Lagos per a friend’s suggestion. Pulling into the property I had a feeling this was gonna cost me and arm & leg. Inquired about room rates & availability and was surprised the best room, superior room, was only $119 a night for two people including tax & breakfast. Was given the key to the room and map to get there, wow this property is big.

The superior was very large and modern, and great views on both sides including the volcano.

The property included a hot pool, aka hot spring, open to 10 pm. Not on the same level as the Tabacon or Baldi Springs, but it was free and did the trick after a long drive.

The free breakfast, buffet style, was adequate and enough to start the day.

Can’t wait to come back, next time for a longer stay.

  • Stayed April 2007
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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792 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (163)
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English first
Boston, Massachusetts
Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed April 18, 2007

Los Lagos had great views of the Volcano - even though we never saw lava flow at night. There are a few pools - one with a swim up bar and one hot spring pool. However, not many chairs to lounge around the pool. There is an alligator farm and butterfly farm as well - so a nice activity to do with children or curious adults. We also spent a morning talking a hike up to the observatory tower.

The rooms are simple and clean and have AC and a small fridge.

The breakfast is delicious and a great spot to watch different birds. Over a few cups of coffee we saw at least 5 different types of birds.

Activities near the hotel that we participated in were the hanging bridges (15 USD cab ride) and Tabacon(about 10-12 USD cab ride). We went to Tabacon at night and I was glad we did - it exceeded my expectations.

  • Liked — Breakfast, views of volcano, activities at hotel
  • Disliked — Not in walking distance to anything else
  • Stayed March 2007, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed April 12, 2007

Los Lagos is a great place to stay for familes. There, pool and slides are great for the kids. They even have one set up for the adults by the Hot Springs pool. I chose this hotel thinking it was on the "lava flowing" side of the volcano. I was mistaken :(
The hotel has only 1 ding option and its a bit pricy. You can get food by the pool but its not that great. If you stay here, definately take a $4 taxi rid eto La Fortuna "town". There you can shop for souveniers, get a cheap massage, and eat great typical Costa Rican food. One place we went to eat was Nene's. The arroz con pollo )checken with rice) was so good. Back to the hotel. After about 10pm the hotel is dead but i notice that to be true wherever i went and stayed in Costa Rica. Like I said, great for families but if you want to see the lava action, stay at the other side of the volcano.

  • Liked — Hot Springs, internet access, crocodiles
  • Disliked — Too many kids, not enough dining options, no lava action on this side of volcano
  • Stayed April 2007, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton
Top Contributor
55 reviews 55 reviews
41 hotel reviews
Reviews in 39 cities Reviews in 39 cities
104 helpful votes 104 helpful votes
4 of 5 stars Reviewed March 30, 2007

We stayed here for 3 nights and enjoyed it very much. The staff was very friendly and helpful. The superior room was huge. Plenty to keep you busy when you are at the resort - the included breakfast was very good. Would recomend and would stay here again.

  • Liked — the location
  • Disliked — how far everything was from the rooms - made it hard to get around, have to say transportation was never a problem!
  • Stayed March 2007, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Rapids, MI
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
137 helpful votes 137 helpful votes
4 of 5 stars Reviewed March 6, 2007

My wife and I stayed at the Hotel Los Lagos for 4 nights in February.

We had originally decided on the Arenal Paraiso, however when we tried booking our tickets all the rooms had already been reserved there. The travel agent suggested Los Lagos instead. We thought the photos on their website looked kind of cheesy, but decided to go ahead. We are glad we did -- it was much nicer than we expected!

The resort is outside of La Fortuna, located on the base of the Volcano. It has three pools -- two "normal" ones and one "hot" (and more were under construction during our stay). There is also a spa, a large garden area with croc, frog, and butterfly enclosures, a canopy tour, and a two-track 2km trail leading up to a very nice observation point. The campus is large and very hilly, but they offers a shuttle service if you need to get from one place to another without ruining your knees.

The on-site restaurant serves a decent free breakfast buffet, but avoid it for other meals. There are much better places in La Fortuna.

Pros: Nice and close to La Fortuna means meals won't be a hassle. Decent room service. Great volcano view. Hot pool is awesome. Well-manicured grounds. Helpful front staff. Waterslides are fun as hell.
Cons: Kind of far from the tours on the other side of the volcano, but it balanced out with the proximity to La Fortuna. Avoid the on-site canopy tour, book one elsewhere.

The cabs were a bit more expensive than we expected, but service was always quick and painless. The drivers like the fares, so if you get a cab ride one way you can ask them to be back in 2 hours (or whatever) to pick you up and know they will.
Cab rates from Los Lagos (one-way):
La Fortuna - $4
Tabacon - $8
El Silencio - $10
Arenal Natl Park or Hanging Bridges- $15
La Fortuna Waterfall - $20

Recommended tours:
El Silencio (just a trail) - very neat jungle hike. Great panoramic view of the volcano at the top.
Arenal Natl. Park - It's awesome to walk over the 1992 lava flow.
Hanging Bridges day - Great views, expect to see some neat wildlife
Hanging Bridges night - We didn't see as much as I expected from other reviews, but this was fun! Tarantulas and snakes...

All in all, we were very happy with Los Lagos for the money, and would recommend it to people looking to stay in the area.

  • Liked — The surrounding area
  • Disliked — The restaurant on-site
  • Stayed February 2007, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ann Arbor
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed March 3, 2007

We had a great time at Los Lagos especially since we were able to view the glowing rocks tumbling down the mountainside from outside our room. We even had a visiting cat that made it seem like home. The pools are nice - both hot and cool - and the water slides are quite a thrill! The breakfast each morning was fantastic and the restaurant was pleasant. However, the atmosphere was a bit too much like being at a theme park starting at check-in when they banded our wrists with bright yellow plastic bands (that we had to wear for the duration of our visit) and having the zip lines operating over our heads throughout the day.

  • Stayed February 2007, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
Reviews in 23 cities Reviews in 23 cities
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed March 2, 2007

We spent two nights at Las Lagos in Feb. 2007. The room was spacious, clean, and very comfortable. The amenities of the hotel are bounteous: a butterfly garden, zip wire, hot pool, cold pool, horse-back riding, shuttle service, excellent breakfast, and absolutely stunning view of Volcan Arenal.
Two exciting and yet relaxing days. Highly recommended.

  • Stayed March 2007, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Los Lagos Hotel Spa & Resort

Address: 6 km from Fortuna de San Carlos, La Fortuna de San Carlos, Arenal Volcano National Park 506, Costa Rica
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
#6 Luxury Hotel in La Fortuna de San Carlos
#10 Spa Hotel in La Fortuna de San Carlos
#18 Family Hotel in La Fortuna de San Carlos
#28 Romantic Hotel in La Fortuna de San Carlos
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Los Lagos Hotel Spa & Resort 4*
Number of rooms: 98
Official Description (provided by the hotel):
Volcano Resort with 1050 acres of tropical forest and wide landscapes, clear, safe and spectacular view to Arenal Volcano, wide tropical gardens with butterflies, frogs, crocodiles and leave cutter ants. An exclusive resort with its own 13 platform Canopy Tours, Horseback Riding Tours, and spectacular observation point at the property, other facilities is an exclusive Spa facing a primary forest and surroundings of water and their signature Arenal Volcano Clay Wrap. At Los Lagos Resort we offer 7 different pools, 4 with natural hot springs and 3 regular water pools available. We offer 98 rooms, International restaurant, souvenir shop, tours, web bar and free internet. ... more   less 
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Also Known As:
Los Lagos Hotel La Fortuna De San Carlos
Los Lagos Hotel Spa And Resort
Hotel Los Lagos
Los Lagos Hotel Spa & Resort Costa Rica/Arenal Volcano National Park

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