We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A beautiful, relaxing respite” 5 of 5 stars
Review of Los Lagos Hotel Spa & Resort

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Los Lagos Hotel Spa & Resort to your Saves list
Los Lagos Hotel Spa & Resort
4.0 of 5 Hotel   |   6 km from Fortuna de San Carlos, La Fortuna de San Carlos, Arenal Volcano National Park 506, Costa Rica   |  
Hotel amenities
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
“A beautiful, relaxing respite”
5 of 5 stars Reviewed May 8, 2013

The location was wonderful and the rooms were huge! There was a front door and a back door, both with patios and both with incredible views; in the morning I could have coffee on the back patio and watch the sun come up and then go around to the front and have a picture perfect view of the volcano. Breakfast was included and it was excellent with something for everyone. The staff was very helpful and the pools were a definite way to relax before retiring for the night. Because the grounds were so spread out, the only way to get around was by shuttle and that worked for me because I was not in a hurry to get anywhere. I would definitely stay there again.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

786 reviews from our community

Traveler rating
    298
    327
    116
    23
    22
See reviews for
297
249
12
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (161)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Malibu, CA
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 7, 2013

This is a great place for travelers with kids. 11 pools, 5 of them heated with water slides. Swim up bar for adults. Butterfly garden, alligator enclosure, great zip line, frog garden, monkeys in the trees. 2 restaurants.

Great experience. Restaurant a little pricy.

Room Tip: Cottages all over the place
See more room tips
  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 5, 2013

The hotel was clean and the rooms were very nice. I really enjoyed the ant and butterfly farms. And the views are amazing. We don't usually stay in resorts, so the grounds seemed a little like a mini golf course to us. But the pools and hot springs are great and kid friendly. The staff at the ant farm were very knowledgeable and friendly as were the staff at the bar and restaurant. Unfortunately, the staff at the front desk were rude every single time we went there. I had hoped they'd be a little more friendly for what we were paying per night.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ma
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed April 28, 2013

We stayed 2 nights at Los Lagos. This was a big hit for my 11 year old grandson who LOVED the water slides.
Our room was at the top of the hill so we had to drive down to the pools (or there was transportation). Our room was very spacious and clean. No Wi-Fi except in common areas. Reported a problem with our shower door which was promptly fixed. The room had 2 doors, each with its own porch to look at Arenal or the valley. We had the pleasure of actually seeing the top of Arenal our first morning. Waking early is best to hear the Howlers in the distance and birds beginning their days.
Breakfast (included in the room rate) was a buffet with a great assortment that gave my 11 year old grandson some choice.
Over all a very good value, but this hotel is large and you will not get the Costa Rican experience.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swift Current
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 23, 2013

We were booked in this resort hotel for a night by our guide on an overnight experience. Hotel is a bit of a nisnomer as there are separate building a walking distance from the check in. That said I like exercise so that did not bother me. I found the rooms were quite adequate although by no means plush, they were clean and comfortable. The pools were very relaxing and the food was agreeable. I would think this hotel would be used as a base for a two or three day soujourn. The sites from the rooms are fantastic and the air is clean and pure, --- Pura Vida

  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelowna, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 17, 2013

We loved staying here. Amazing views. Away from the very touristy La Fortuna. You need to take shuttles from the facilities to your room. Plan ahead or you do a lot of walking. Tours set up by the Lodge are pricey and not the best places to visit. Venture out with others (Sky Trek, Pure Trek, Wave Expeditions...). They will pick you up with no hassles. Wifi in rooms would be nice. Despite this, highly recommend.

Room Tip: Close to the lobby means no shuttles and quick to pools, hot springs and restaurant.
See more room tips
Stayed April 2013, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, North Carolina, United States
1 review
5 of 5 stars Reviewed April 15, 2013

Went to CR at the end of February the resort is a 4 star staff are very helpful and friendly. Rooms were clean, the resort was a pleasant surprise. Hot springs were awesome hit them every night after a day of zipling and sightseeing. Great time.

Room Tip: Tip the cleaning staff
See more room tips
  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Los Lagos Hotel Spa & Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Los Lagos Hotel Spa & Resort

Address: 6 km from Fortuna de San Carlos, La Fortuna de San Carlos, Arenal Volcano National Park 506, Costa Rica
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
#6 Luxury Hotel in La Fortuna de San Carlos
#9 Spa Hotel in La Fortuna de San Carlos
#18 Family Hotel in La Fortuna de San Carlos
#28 Romantic Hotel in La Fortuna de San Carlos
Price Range (Based on Average Rates): $
Hotel Class:4 star — Los Lagos Hotel Spa & Resort 4*
Number of rooms: 98
Official Description (provided by the hotel):
Volcano Resort with 1050 acres of tropical forest and wide landscapes, clear, safe and spectacular view to Arenal Volcano, wide tropical gardens with butterflies, frogs, crocodiles and leave cutter ants. An exclusive resort with its own 13 platform Canopy Tours, Horseback Riding Tours, and spectacular observation point at the property, other facilities is an exclusive Spa facing a primary forest and surroundings of water and their signature Arenal Volcano Clay Wrap. At Los Lagos Resort we offer 7 different pools, 4 with natural hot springs and 3 regular water pools available. We offer 98 rooms, International restaurant, souvenir shop, tours, web bar and free internet. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Priceline, Cheap Tickets, TripOnline SA, Despegar.com, Odigeo and Otel so you can book your Los Lagos Hotel Spa & Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Los Lagos Hotel Spa And Resort
Los Lagos Hotel La Fortuna De San Carlos
Hotel Los Lagos
Los Lagos Hotel Spa & Resort Costa Rica/Arenal Volcano National Park

Owners: What's your side of the story?

If you own or manage Los Lagos Hotel Spa & Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.