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Los Lagos Hotel Spa & Resort: Traveler Reviews

4.0 of 5
6 km from Fortuna de San Carlos, La Fortuna de San Carlos, Arenal Volcano National Park 506, Costa Rica
Hotel amenities
Los Lagos Hotel Spa & Resort
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487 reviews from our community

Traveler rating
    172
    210
    70
    15
    20
See reviews for
Families
169
 
Couples
159
 
Solo
7
 
Business
2
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Miami Beach, Florida
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
“Great spot”
5 of 5 stars Reviewed March 19, 2013

Booked this with a package and could not have been happier with the choice. The grounds are huge, the staff is friendly, the rooms are clean and the food is excellent. I took hundreds of pictures of the plants and animals that inhabit the area. The property is on the slopes of the Arenal Volcano, but remember that the Arenal is most often covered in clouds. The spa experience was fantastic as was the thermal pools. La Fortuna is just minutes away and full of nice places to eat.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Cowboyinthejungle about Los Lagos Hotel Spa & Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malling, Denmark
1 review
“NICE SERVICE”
5 of 5 stars Reviewed March 18, 2013

This is like paradise! Look at the pictures, it's not manipulation. I became dizzy at the plaze and i got the best service i have ever expericed. A doktor came to me, with ice tea and chocolat for free og he called my room to hear if i was okay or asked if i needed help. He did that eventhough i said to him from the start that i was fine and just needed to go to my room. He even called at privat shuttlebus for me! Nice nice nice service!!!

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Service
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Ask KamilleK about Los Lagos Hotel Spa & Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Would return in a heartbeat”
5 of 5 stars Reviewed March 17, 2013

The landscape of this hotel is breathtaking and expansive...so much so that they have complimentary transportation to and from some of the rooms to the restaurant, pools, etc. It has a butterfly garden, crocodile area and frog refuge in additiion to everything else it offers. The wet bar is a blast and has hot spring water. In addition to the amenitities, the staff is the absolute best! Maely, Jonathan, and Roberto are just a few employees who continually make it their business to ensure you have the best stay. The mass majority of rooms have an awesome view of Arenal Volcano. While the food in the restaurant is superb, if you are on a tight budget, I would suggest you have a meal in town at the La Cacada. Excellent fish! I seriously love this place!

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 2 more reviews by SDLiving for La Fortuna de San Carlos
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cartago, Costa Rica
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
“Great Hotel”
5 of 5 stars Reviewed March 17, 2013

Los Lagos is a very nice hotel, nice rooms very big, from your room you get great views from the Volcano. The hot springs are as well. They got several pools, In the hotel there are many activities you can enjoy, I also recommend to take an adventure tour in La Fortuna

Room Tip: Standard rooms near the pools are good
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  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 6 more reviews by betomolina for La Fortuna de San Carlos
Ask betomolina about Los Lagos Hotel Spa & Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London,ON
Senior Contributor
46 reviews 46 reviews
10 hotel reviews
Reviews in 21 cities Reviews in 21 cities
32 helpful votes 32 helpful votes
“Hot Springs and relaxing pools make for great value stay”
4 of 5 stars Reviewed March 14, 2013

Our stay here was very short, only one day and night, would have stayed longer if we had had the time. The hot springs and the manu pools make for a most interesting and pleasant place to relax and enmjoy the calming influence of the warm to hotter water pools. The restaurant was a pleasant place to enjoy a lovely evening meal with very attentive wait staff during our visit. The breakfast which was provided lacked nothing. there was lots of choice and all we sampled was excellent. If you sit next to theourside there is an excellent chance that several feathered friends will join you for breakfast. Even though you may be asked not to feed the birds, they will land and take food straight off of your plate. Certainly recommended for a most enjoyable time. The other activities available can provide you with lots of things to do for a few days, if that is your plan..

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Scottyjas about Los Lagos Hotel Spa & Resort
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Arenal Springs Resort and Spa
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Additional Information about Los Lagos Hotel Spa & Resort

Also Known As:
Los Lagos Hotel Spa And Resort
Los Lagos Hotel La Fortuna De San Carlos
Los Lagos Hotel
Hotel Los Lagos
Los Lagos Hotel Spa & Resort Costa Rica/Arenal Volcano National Park
Address: 6 km from Fortuna de San Carlos, La Fortuna de San Carlos, Arenal Volcano National Park 506, Costa Rica
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar/Lounge Free Breakfast Free High-Speed Internet Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#6 Luxury Hotels in La Fortuna de San Carlos
#23 Family Hotels in La Fortuna de San Carlos
#27 Romantic Hotels in La Fortuna de San Carlos
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Volcano Resort with 1050 acres of tropical forest and wide landscapes, clear, safe and spectacular view to Arenal Volcano, wide tropical gardens with butterflies, frogs, crocodiles and leave cutter ants. An exclusive resort with its own 13 platform Canopy Tours, Horseback Riding Tours, and spectacular observation point at the property, other facilities is an exclusive Spa facing a primary forest and surroundings of water and their signature Arenal Volcano Clay Wrap. At Los Lagos Resort we offer 7 different pools, 4 with natural hot springs and 3 regular water pools available. We offer 98 rooms, International restaurant, souvenir shop, tours, web bar and free internet. ... more   less 
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Los Lagos Hotel Spa & Resort
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