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“Not Just Seen On TV!” 5 of 5 stars
Review of Tabacon Grand Spa Thermal Resort

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Tabacon Grand Spa Thermal Resort
4.5 of 5 Resort   |   13 Km Northwest la Fortuna de San Carlos | Arenal, Alajuela, Costa Rica, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica   |  
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Miami
1 review
“Not Just Seen On TV!”
5 of 5 stars Reviewed August 2, 2014 via mobile

Anyone can call somewhere paradise but Tabacon truly exudes what this means! Unfortunately, a lot of places show these amazing breathtaking pictures and in reality they are so mundane and lacking authenticity. This is not the case at this resort. From the service to the spectacular views and location I wouldn't recommend any other resort but this. There are so many different things to do so it is good for a family trip, a romantic get away or even a solo trip. When I go on vacation I want to be able to relax and do things I've never done before and I was able to accomplish this on my trip. I look forward to bringing more friends the next time around!

  • Stayed June 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TabaconGuestService, Manager at Tabacon Grand Spa Thermal Resort, responded to this review, August 7, 2014
Dear BelizeandBella86

Thank you for taking the time to write this review about your recent stay with us. It is always our aim provide an exceptional experience. As you mentioned Tabacon is the perfect place for all ages some guests enjoy their healing and therapeutic properties, adventure seekers find them soothing and relaxing after a day outdoors in the region, children find them extremely fun and inviting and the couples find them to be a mystical and romantic location. We very much appreciate your kind words and we look forward to welcoming you back at Tabacon in the near future.

Warm Regards
Yendry Espinoza
Resort Manager
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1,852 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (263)
Date | Rating
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English first
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 2, 2014

I really like this place. It's like traveling back in time walking around outside the place. Trees and nature galore. The locals who work there are very friendly and attentive. Nice spa as well. You had the best mani pedi I've ever had, although they should consider adding gel polishes to their options

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TabaconGuestService, Manager at Tabacon Grand Spa Thermal Resort, responded to this review, August 7, 2014
Dear Jackie B

Thank you so much for your review. We're so glad you experienced Tabacon, our thermal resort in the heart of the rainforest. As you mentioned The Grand Spa offers a memorable spa experience where all treatments are rendered in open-air private bungalows, thank you for your suggestion about gel polishes in our mani - pedi options, we shared your comment with our Spa Manager for consideration. We look forward to welcome you back for another unparalleled stay.

At your service
Yendry Espinoza
Resort Manager
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San Francisco, California
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 2, 2014

This resort is absolutely amazing. My husband and I went once again and I just refuse to stay anywhere else. Very clean surroundings and peaceful environment. Would definitely recommend, amazing hospitality, cant wait to go back with my hubby.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TabaconGuestService, Manager at Tabacon Grand Spa Thermal Resort, responded to this review, August 7, 2014
Dear Tricia S,

Thank you so much for sharing with us your experience! I'm so glad you had the opportunity to visit us again, it is an honor for us to serve you. We were blessed with a completely natural setting and the natural hot spring river makes Tabacon really unique and romantic. We are glad you enjoyed your suite and the rainforest view. We look forward to welcome you back at Tabacon soon.

Regards
Yendry Espinoza
Resort Manager
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Fort Myers Beach, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 1, 2014

This is a hidden gem in the middle of costa rica's rainforest.  An incredible hotel with top notch staff.  Food, rooms and service are just superb.  We felt so pampered and look after.  We felt so welcomed.  We ate at the hotel one night and it was excellent. To top it all, the hot springs.  A true rejuvenating experience.  A unique connection with nature.  We enjoyed the waterfalls and the lagoons. We are in our 50´s so for us it was the perfect way to relax and unwind from the busy city life.  We would have liked to stay a couple of days more.

Although at night there is not much to do, we found great solace at the lobby bar with soft music and a very entertaining bar tender.  Thank you for making us laugh Olivier.  We will be back next year.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TabaconGuestService, Manager at Tabacon Grand Spa Thermal Resort, responded to this review, August 7, 2014
Dear BrianCityBoy43

Thank you so much for your review. We are extremely happy to know you had an excellent stay, it was an honor to have you as our guest. Our completely natural resort at the base of Arenal Volcano offers an unparalleled relaxation with a unique connection with nature as you mentioned on your comment. Our staff is always willing into turn your vacations in memorable moments, we are glad you enjoyed your chat with Olivier, we will share your kind message with him. We will be happy to welcome you at Tabacon and serve you again next year, thank you for your preference!

Sincerely
Yendry Espinoza
Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 1, 2014

When we booked Costa Rica, we never imagined or expected a luxury, five star Hotel. We always associated Costa Rica with something more rustic. What a relief when we arrived at Tabacon. The Hotel itself is at the foot of the Arenal Volcano where, on a sunny day, you can easily see its grandeur. Unfortunately for us, we only got good weather one of the 4 days we were there. Since we were traveling with our kids, it didnt really matter as the little ones (9 and 12) were much more excited to book excursions and stay in the hot springs. the hotel has a tour desk right in the lobby so you can book your excursions right there if you want to. The hot springs are just magnificent. There is something to do for everyone. We stayed in the private are which reserved for guests only while the kids played in the pool area. What was really an awesome service was coupled by the Hotel´s staff willingness to accommodate every possible request - they booked us a babysitter at no additional charge while we enjoyed a spectacular private dinner in the our room. The only small issue we had, which was resolved right away, is the roll away bed. We had requested it ahead of time but it was not placed on arrival - we did get it very quickly though. All in all an excellent choice.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TabaconGuestService, Manager at Tabacon Grand Spa Thermal Resort, responded to this review, August 7, 2014
Dear 883Ray

Thank you for your review, we really appreciate your preference! We are glad you enjoyed your stay with us. As you mentioned the thermal springs are breathtaking and the beauty of nature is always present at Tabacon. Our hotel guests receive complimentary access to the hot springs area, having the opportunity to relax at Shangri-La Gardens our exclusive area for hotel guest older than 18 years that is located in the upper part of the resort. Arenal is also ideal for guests that love adventure and our concierge is always there to serve you and recommend activities depending on your preferences. We are sincerely thankful for your marvelous visit and we look forward to serve you and your family again in the near future.

Warm regards
Yendry Espinoza
Resort Manager
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Playa del Carmen, Mexico
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 1, 2014

Extraordinary holiday. Tabacon is very.. lovely. Its not over commercialized like many places in the area. It still has a sense of being untouched. We even got to see a family of something that looked like a monkey on our way to breakfast one morning. Lol.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TabaconGuestService, Manager at Tabacon Grand Spa Thermal Resort, responded to this review, August 7, 2014
Dear Karen G

Thank you for sharing your comments with us. At Tabacón we strive to always provide world-class service, that's why it is a pleasure to know that you enjoyed your stay with us, we are blessed with a marvelous natural setting and our facilities are in harmony with the rainforest offering the opportunity to our visitors to have direct contact with nature and explore the richness of Costa Rica's flora and fauna. We are sincerely grateful for your visit and we hope to welcome you again at the resort in the near future.

Best regards
Yendry Espinoza
Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maryland
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 1, 2014

We included Tabacon on a 6 day trip to Costa Rica. The first half we spent on the Beach in Tamarindo. Nothing spectacular, we would much rather spend beach time on the islands. All this changed when we arrived at Tabacon. Despite the winding road Arenal, where the Hotel is located is an oasis. It is an unspoiled Reserve. The Hotel is like a large villa. What luxury. Our room was located in the 500 block, completely secluded and private. On arrival, we were greeted with cocktails and a very friendly concierge who expedited our check in. I was amazed at how well everyone spoke english.

We loved the room service! We actually never expected room service, even though it is a 5 star hotel. It was prompt and very reasonable. An absolute must do is the Spa. It is located in the thermal springs which, by the way, are straight out of a movie set. As my husband and I were celebrating our anniversary we did a couples massage right in the middle of the rain forest. We had mentioned our anniversary to our travel agent who must have told the Hotel, as we were treated to daily amenities. What an amazing place, we cannot wait to get back.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TabaconGuestService, Manager at Tabacon Grand Spa Thermal Resort, responded to this review, August 7, 2014
Dear Terry G

We really appreciate your comments. First of all, let us congratulate you for your anniversary, for us it was an honor to become part of this memorable occasion in your life. We are happy that you and your husband experienced our special couples´ massage in a private open-air bungalow in the heart of the rainforest. We really value your feedback and comments. Thanks so much for sharing your experience with us, look forward to welcome you again in the near future.

Cordially
Yendry Espinoza
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Tabacon Grand Spa Thermal Resort

Address: 13 Km Northwest la Fortuna de San Carlos | Arenal, Alajuela, Costa Rica, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica
Phone Number:
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Top resorts Hotel in La Fortuna de San Carlos
#5 Business Hotel in La Fortuna de San Carlos
#5 Luxury Hotel in La Fortuna de San Carlos
#7 Spa Hotel in La Fortuna de San Carlos
#13 Romantic Hotel in La Fortuna de San Carlos
#16 Family Hotel in La Fortuna de San Carlos
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Tabacon Grand Spa Thermal Resort 4.5*
Number of rooms: 102
Official Description (provided by the hotel):
Nestled in the heart of the tropical rainforest at the base of the majestic Arenal Volcano in the northern Region of Costa Rica. This five-star carbon neutral resort offers a unique blend of nature, adventure and relaxation. A member of The Leading Hotels of the World, Tabacon provides luxurious accommodations, services and amenities in a picture-perfect natural setting. The resort's unique healing thermal mineral spring river emerge from the volcanic earth, cascading to form waterfalls, streams, tranquil pools and ponds. Explore Shangri-La Gardens an hotel guests and adults-only hideaway, delight your senses with world- class cuisine inspired by local fares or surprise that special person with a gala dinner in the middle of the rainforest. Inside the gardens is the resort's Grand Spa, member of The Leading Spas of the World which combines a beautiful location with a singular spa experience, where treatments are rendered in open air bungalows all of them with private jacuzzi. ... more   less 
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Also Known As:
Tabacon Grand Spa Thermal Hotel La Fortuna De San Carlos
Tabacon Grand Hotel Thermal
Tabacon Grand Resort Thermal
Tabacon Resort
Tabacon Hot Springs
Tabacon Grand Spa Thermal Resort Costa Rica/Arenal Volcano National Park

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