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“Second Time even better” 5 of 5 stars
Review of Tabacon Grand Spa Thermal Resort

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Tabacon Grand Spa Thermal Resort
4.5 of 5 Resort   |   13 Km Northwest la Fortuna de San Carlos | Arenal, Alajuela, Costa Rica, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica   |  
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London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Second Time even better”
5 of 5 stars Reviewed yesterday NEW

Oh my God! What an incredible place that just got better. We visited almost 6 months ago and were impressed. This time around we brought some friends that were needing relaxation and luxury. A lot has changed since our last visit and have made this place even more incredible. The service is spot on, they catered to all our needs even though it wasn't directly a hotel issue - one of the persons in our group had their luggage lost by the Airline. We stayed in the first night and enjoyed room service. We also tried the buffet and met the new chef. When we thought things couldn't get any better, they did. Thank you for the upgrade tabacon. We will be back!

Room Tip: Ask for a honeymoon suite - u get breakfast in bed and a jcuzzi.
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  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (239)
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English first
Vestavia Hills, Alabama
2 reviews
5 of 5 stars Reviewed yesterday NEW

Recently completed my fourth trip to this resort spa. It is a top tier hotel in a remote and scenic part of Costa Rica. The service, staff, amenities, activities and food are outstanding. Every time I leave there I always hope that a return is in the near future.

Room Tip: The four I have stayed in were all in differing sections and quite comfortable.
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  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salt Lake City, Utah
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is a must stay hotel - don't come to Costa Rica without staying here. The hotel is beautiful and the grounds are amazing. The rooms are large and clean, and they offer adjoining rooms for families. The pools are beautiful, fed by the hot springs. The kids really enjoyed the water slide and swim up bar. You can see (and hear) the volcano from the swimming pool on a clear day, and it is just a car ride away - ask where to wait for the "local guide" who will walk you through the rainforest to a viewing spot at night. Quite an adventure - make sure you have your own flashlights! We did not have very good luck with the staff - we found the front desk to be only reluctantly helpful. We also got overcharged by one night after we got home. Its a must-do experience, and I'd say go and enjoy, but check your invoices carefully.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

We love tabacon, the people that works there are very nice and helpful, we been there many many times since 1995 or more, it's paradise. can't wait to come back on another escape from home to beautiful paradise in costa rica!!

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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TabaconGuestService, Manager at Tabacon Grand Spa Thermal Resort, responded to this review, yesterday
Dear wildviewsforest

Thank you for your preference, it was an honor to receive you again at Tabacon. We are glad you enjoyed your stay and our customized service. On a daily basis we do our best to create memorable experiences to our valued guests. We look forward to serve you again in the near future!

Kindest Regards
Yendry Espinoza
Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Lafayette, Indiana
1 review
5 of 5 stars Reviewed 3 days ago NEW

This hotel is high end, high cost. It is a once in a lifetime experience. The spa is spectacular. Service is excellent. The cost of food is very high. The food, however, is very good. I recommend a three night stay. Be sure to take in area activities.

It is difficult to get to but worth the effort

Room Tip: All the units seem to be excellent.
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  • Stayed July 2014, traveled with family
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TabaconGuestService, Manager at Tabacon Grand Spa Thermal Resort, responded to this review, yesterday
Dear Glenn K

Your comments are very much appreciated. We are pleased to know you enjoyed your stay and you consider it a once in a lifetime experience. During your stay our guests are able to explore Arenal´s Region and for adventure lovers lots of outdoors activities are available, so half day or full day tours offer a lot of fun during your vacation. The spa and hot springs area is the perfect way to relax after a tour. We are sincerely grateful and thankful for your marvelous visit and hope you will come back soon.

Warm regards
Yendry Espinoza
Resort Manager
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Wellington, Florida
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 3 days ago NEW

We traveled with another family there were 7 of us 4 adults 3 kids. The rooms are roomy and very comfortable. I don't spend a lot of time in the room all I want is a clean room. The grounds are beautiful, the springs are a short walk down the hill if you don't feel like walking there is a shuttle available. The staff was super attentive, very friendly and always available to tend to your needs. We ate lunch at one of the restaurants the food was good, somewhat pricey but it is a high end hotel. We had a car so we opted to eat in Fortuna. We had breakfast at Rainforest Cafe and at My Coffee. Both inexpensive the food was good the staff was nice, my friend said the coffee was good. I don't drink coffee so I couldn't tell you. We had lunch at La Choza de Laurel in Fortuna great food at a great price, arroz con pollo was muy delicioso. There is a local shop on the main road the owner carves beautiful pieces out of wood, stop there we got some awesome pieces for a great price. We had the hotel book a rafting trip. They booked it with Jacamar, our guide Esteban "Chocolate" was awesome. After rafting we ate lunch at a local organic farm great food and got a chance to interact with the owner. We took a ride to Fortuna Waterfall which was very pretty. The walk to the fall is long so if you are not healthy I would not recommend it. We took a ride to The Springs another high end resort in the area but in my opinion the hot springs at Tabacon are so much more beautiful than The Springs. I loved the private adult, hotel guest only area at the hot springs. Very romantic. Would stay at Tabacon again.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TabaconGuestService, Manager at Tabacon Grand Spa Thermal Resort, responded to this review, 2 days ago
Dear Diana O

Thank you for your valuable comments and for choosing Tabacon as your thermal resort in Arenal. It was an honor to have your family and friends as our guests and we are really glad you enjoyed a memorable experience. At the resort, we were blessed with a completely natural thermal spring river where you can find secluded areas, such as Shangri-La Gardens our exclusive area for hotel guests older than 18 years that is located in the upper part of the resort. As you noticed, the Region offers different possibilities for adventure lovers so you can choose between a half day or full day tours. We really appreciate your preference and hope to receive you at the hotel in a near future!

Cordially
Yendry Espinoza
Resort Manager
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Seattle, Washington
Top Contributor
50 reviews 50 reviews
10 hotel reviews
Reviews in 23 cities Reviews in 23 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We went for a day pass with a buffet for an evening from 6-10 pm at $70 a piece. Don't let the price discourage you as it is well worth the investment! The food is to die for and we walked to try to find all the hidden hot springs... Don't think we found then all! We ended up at a waterfall with a hidden bench in the back where we got hot and heavy for a bit! Did I mention this place is super romantic and private? You will love the hidden treasures behind every turn! Please go it is a bucket list item!

Stayed July 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TabaconGuestService, Manager at Tabacon Grand Spa Thermal Resort, responded to this review, 2 days ago
Dear Rachel

Thank you for sharing your experience with us, we are glad you enjoyed a magical moment during your visit to our thermal resort. Our natural setting surrounded by the rainforest provides the most relaxing experience to our guests, at night the steam and lighting offers a romantic and mystical ambience. We would love to receive you as our guest at the hotel in a near future, please notice that the entrance to the thermal area is included in the room rate as an add value, so it is a good deal considering you save $ 60 per person per day. We look forward for your next visit!

With kindest regards
Yendry Espinoza
Resort Manager
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Additional Information about Tabacon Grand Spa Thermal Resort

Address: 13 Km Northwest la Fortuna de San Carlos | Arenal, Alajuela, Costa Rica, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica
Phone Number:
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Top resorts Hotel in La Fortuna de San Carlos
#5 Luxury Hotel in La Fortuna de San Carlos
#5 Business Hotel in La Fortuna de San Carlos
#7 Spa Hotel in La Fortuna de San Carlos
#14 Romantic Hotel in La Fortuna de San Carlos
#17 Family Hotel in La Fortuna de San Carlos
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Tabacon Grand Spa Thermal Resort 4.5*
Official Description (provided by the hotel):
Nestled in the heart of the tropical rainforest at the base of the majestic Arenal Volcano in the northern Region of Costa Rica. This five-star carbon neutral resort offers a unique blend of nature, adventure and relaxation. A member of The Leading Hotels of the World, Tabacon provides luxurious accommodations, services and amenities in a picture-perfect natural setting. The resort's unique healing thermal mineral spring river emerge from the volcanic earth, cascading to form waterfalls, streams, tranquil pools and ponds. Explore Shangri-La Gardens an hotel guests and adults-only hideaway, delight your senses with world- class cuisine inspired by local fares or surprise that special person with a gala dinner in the middle of the rainforest. Inside the gardens is the resort's Grand Spa, member of The Leading Spas of the World which combines a beautiful location with a singular spa experience, where treatments are rendered in open air bungalows all of them with private jacuzzi. ... more   less 
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Also Known As:
Tabacon Grand Spa Thermal Hotel La Fortuna De San Carlos
Tabacon Grand Hotel Thermal
Tabacon Grand Resort Thermal
Tabacon Resort
Tabacon Hot Springs
Tabacon Grand Spa Thermal Resort Costa Rica/Arenal Volcano National Park

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