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“A good place for a honeymoon” 4 of 5 stars
Review of Tabacon Grand Spa Thermal Resort

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Tabacon Grand Spa Thermal Resort
4.5 of 5 Resort   |   13 Km Northwest la Fortuna de San Carlos | Arenal, Alajuela, Costa Rica, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica   |  
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Seattle, Washington
Contributor
13 reviews 13 reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“A good place for a honeymoon”
4 of 5 stars Reviewed August 26, 2013

I just got back from my Costa Rican honeymoon a few days ago. This was the first hotel my husband and I stayed at, and we were there 3 nights. We got welcoming drinks and were shown to our room quickly. It was the first time I had ever seen anywhere so tropical, the fauna was amazing to me. The Arenal area was the most rainforesty areas we visited. Since it was our honeymoon we received complimentary fruit platter and WINE! It was really good wine. Our room had a view of the volcano, but it was rarely visible on the days we stayed there, which really wasn't a huge deal for us, we were excited to be in a rainforest. We loved the hot springs, they were very romantic and perfect for a honeymoon. A couple of times when we first walked in it would seem very busy, but the place is really large so once you get away from the main area it isn't that hard to find a little bit of privacy. Overall the springs are an odd mix of natural and man-made, but I think it works really well. The other hot springs in the area didn't sound nearly as nice or as peaceful.

Our first night we ate at the fancy restaurant on the hotel grounds. We had to wait a little bit since we didn't make a reservation, even though it was pretty empty since we ran over to it in the middle of a downpour. It was very expensive, but I liked our waiter and I thought the food was pretty good. My husband wasn't too impressed. The next night we ate at the main restaurant in the hot springs area (the hot springs is a short walk down the road in a separate facility). They have a themed buffet every night. The night we went it was Mediterranean. Matt got the buffet, but I have weird aversion to buffets and wanted to see their tandoori menu which they have available. The waiter was kind of stand offish about it and was trying to discourage me from ordering from that menu. I did anyways and I loved the food. I got the chicken dish, it came with lentils and naan and it was really good. My husband got a lot of food from the buffet, but he said my food was better. We think they get most of their money from the buffet. Our last night we just got snacks from the pool bar area because we had a large lunch. We got the nachos which were pretty good, but messy and the fish ceviche, which I quite enjoyed with the plantains. Oh yeah, one morning we ordered room service for breakfast since we had to leave early, we got the Costa Rican breakfast and split it. It was really good.

Overall we enjoyed our stay at Tabacon, we had a good time, our room as nice and the food was good. The hot springs were the best part about staying here. The only major downside is the location, it is fairly far away from the main town La Fortuna and they charge $30 round trip from the hotel. We felt pretty isolated and it would've been nice to have more dinner options and just be able to explore the town. It looked like a nice place to walk around and explore the shops, though it is definitely a tourist town. I think they should offer a free shuttle to and from the hotel and town at least at certain times of the day.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TabaconGuestService, Manager at Tabacon Grand Spa Thermal Resort, responded to this review, September 3, 2013
Dear dreamiftheshore

We appreciate your comments. First of all let us congratulate you for your wedding and for taking the decision of enjoying your honeymoon in Costa Rica and Tabacon, we are glad to be part of this memorable occasion in your life. We are happy that your husband enjoyed being at the rainforest and that you experienced the magic and romance of our natural thermal mineral springs resort. In regards to cuisine, every day at Ave del Paraíso Restaurant you can find a different international theme buffet as our casual dining option, at Los Tucanes Restaurant you can enjoy fine dining selections with the combination of both international and national dishes which uses the best products with the best culinary techniques. We hope to receive you again as our guest in the near future! All Tabacon staff wish you both a long and happy life together.

Sincerely
Yendry Espinoza
Resort Manager
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (251)
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New Jersey, United States
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 25, 2013

Well, they upgraded us to the honeymoon suite (3x the cost per night of the room we had originally booked) for free when we arrived, so that started our stay off quite nicely. All in all, this is an excellent place to stay, and staying there grants you free and unlimited access to the resort (where the hot springs are), which is otherwise extremely expensive. The room was huge, the staff (especially the concierge desk) extremely friendly and helpful, and the location is great as a hub for doing all the cool touristy activities: hanging bridges, ziplining, hiking near the volcano, river float tours, waterfall rappelling, etc. Doing these activities and then heading to the hot springs is a great way to spend several days and nights.

The food was also delicious at every meal--and we would recommend paying for the breakfast buffet, which has just about everything one could imagine. And, of course, the spa was top notch.

Room Tip: Make sure to tell them if it's your honeymoon or anniversary! Also, pay the extra money for a vo...
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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TabaconGuestService, Manager at Tabacon Grand Spa Thermal Resort, responded to this review, September 3, 2013
Dear Sean G

We appreciate your comments! We loved the fact that you enjoyed our facilities during your Costa Rica vacation, our staff is always working to offer high quality service in order to provide memorable experiences to our valuable guests, it is really nice to know you experienced our restaurants and also that you had the opportunity to enjoy the beauty of nature in our natural hot spring resort. The Spa is as you well mentioned a unique place. We hope to receive you again at Tabacon in the near future!

Sincerely
Yendry Espinoza
Resort Manager
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Bellingham, Washington
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 22, 2013

We stayed here the last two nights of our honeymoon in costa rica. They treated us very well.

Staying at the hotel was nice, with the entry into the spa included. for two, hotel was $195/night with free hotsprings. Hotsprings are $60 each so really the hotel was about $75/night. If you dont plan on spending alot of time in springs then maybe not the best place. But it was fun to splurge at the end.

The hotel is about a 10 min walk from the hot springs but there is a complementary shuttle that will take you there and back.

The hot springs are incredible, magical and fun to explore. We spent an afternoon there then drove into town for dinner. The next day we spent the evening there after dinner to close. Very cool. They have a natural hot river flowing through that they have worked on to create paths walkways and pools that are all fed by the river. Unlike the other springs I have been to where they pipe in their hot water to pools, this was much more natural and beutiful. They have incredible landscaping and lots of little trails and secluded pools to soak in.

At night, if its not busy, you can find a spot to skinny dip if you want a bit of excitment. :)

DONT eat at the hotel. Its very overpriced for what you get and if you drive into town you can find much more afortable and delicious options. There are a ton of delicous resturants around and a great open air steak house just 5 minutes down the road towards La Fortuna.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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TabaconGuestService, Manager at Tabacon Grand Spa Thermal Resort, responded to this review, September 3, 2013
Dear Life_is_a_Gamble

We appreciate your time for sharing with us your comments. Our aim is to always be the best, guaranteeing the highest quality of service to all our guests, we are glad to know you enjoyed your visit. As you mentioned our guest are able to explore more than 20 different pools, ponds and waterfalls all of them of thermal water with a high mineral content immerse in a natural location, providing a relaxing experience. In regards to cuisine we offer different options: theme buffets, a la carte menu and snacks so you can choose between different price ranges depending on your personal desires or take advantage of our packages if staying multiple nights. We are sincerely grateful and thankful for your visit and hope you will come back soon.

Cordially
Yendry Espinoza
Resort Manager
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2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 21, 2013

A beautiful hotel and hot springs located in a breathtaking part of Costa Rica. The hot springs were very relaxing and visually stunning. We hiked to the volcano which was a must see for outdoor enthusiasts. Food at the restaurant is very pricey but good. I would definetely return here.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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TabaconGuestService, Manager at Tabacon Grand Spa Thermal Resort, responded to this review, September 3, 2013
Dear LeoDorado

We really appreciate your review. We are glad to know that you enjoyed a relaxing experience during your stay at Tabacon. Our natural hot springs resort is the perfect complement for a day full of activities in Arenal Region, we really look forward to receive you again at the resort.

Kindest Regards
Yendry Espinoza
Resort Manager
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Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed August 19, 2013 via mobile

Seven ladies from Georgia spent the day enjoying the hot springs and the food and the scenery. As they say there...PURA VIDA! Can't wait to return, Costa Rica is a beautiful vacation spot and the people are wonderful and friendly.

  • Stayed May 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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TabaconGuestService, Manager at Tabacon Grand Spa Thermal Resort, responded to this review, September 3, 2013
Dear LNLewis001

Your comments are very much appreciated. We are glad to know you decide to spend the day with your friends at Tabacon exploring the wonders of nature and relaxing in our hot springs. We are sincerely grateful and thankful for your marvelous visit and hope you will come back soon.

Warm regards
Yendry Espinoza
Resort Manager
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Saint Louis, Missouri
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed August 19, 2013

Tabacon is a great place to soak in very hot water. It is the only thermal water in the area that is a river, and not a pond. I did not go to the other hot springs, but I talked to people who did. They said the water was hot, but the "ponds" are artificial. The water is pumped into the pond area. Tabacon is actually a huge area with multiple points to enter into the water stream. THere are areas that go upto your chest if sitting, and multiple waterfalls to sit under if wanted. The area is great for the entire family. THere are lockers and showers on site. You must pay a $50.00 deposit for a towel and locker. Upon return of the towel and locker key, you get your money back. They have buffet style dinner that is pricey. It seems they have theme nights. Our night there it was Mediterrainian. I love Mediteranian food, but this was just ok. It was not bad, but it was not spectacular by any means. It did look great, and there were many many food item choices. I would eat there again as there is no where else to go, unless you drive back into town, but then you would leave the resort. There is also a pool [several] and a swim up bar. We got into the pool a couple times to cool down, but the water in the pool is warm. Wish it had been cooler. The pool also has a great slide that is the fastest I have ever been on. Adults and kids enjoy it. We were there at night and it was great. THere are tons of people, but the hot springs river is so huge you feel like you are all to yourself. I highly recommend the splurge on this.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TabaconGuestService, Manager at Tabacon Grand Spa Thermal Resort, responded to this review, September 3, 2013
Dear Kelly B

We are glad you have visited Tabacon and we really appreciate your comments! Our thermal mineral spring resort is completely natural and the hot springs emerge from the majestic Arenal Volcano forming cascades, waterfalls, pools and ponds with a high mineral content and different temperatures for total relaxation. Our hotel guest have access to the hot springs included in their room rate but we also offer Day Pass options where our guest can add one or two meals and some of the packages include spa treatments as well. We are glad you enjoyed your time at the resort and we really look forward to receive you as our guest in the near future.

With kindest regards
Yendry Espinoza
Resort Manager
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Atlanta, Georgia
Senior Contributor
43 reviews 43 reviews
6 hotel reviews
Reviews in 20 cities Reviews in 20 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 17, 2013

We booked rooms in Tabacon after hearing good things about it from friends and it exceeded expectations. We were a group of 16 and stayed at Tabacon for 3 nights. It was a great experience...form arrangement of the transportation from the airport to our departure, everything was extremely well taken care of. The food is good, the peope are efficient and courteus and the rooms and property were gorgeous. The high point is the thermal resort which was absolutely spectacular. Our group of 8 adults and 8 kids thoroughly enjoyed the experience. In my opinion, if anyone is visiting the arenal area and is interested in relaxing in the hot springs, tabacon is the only choice

Room Tip: ask for a arenal view
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  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TabaconGuestService, Manager at Tabacon Grand Spa Thermal Resort, responded to this review, September 3, 2013
Dear Quantummottle

We really appreciate your comments! Thank you for choosing Tabacon for your vacation in Costa Rica, we are glad you had the opportunity to explore our completely natural resort and experience relaxation at its maximum level. As you mentioned our thermal resort is very unique and it emerges naturally from the Arenal Volcano and goes through the property forming waterfalls, pools and ponds with different temperatures and high mineral content. We are sincerely grateful for your visit and hope you will come back soon.

Cordially,
Yendry Espinoza
Resort Manager
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Additional Information about Tabacon Grand Spa Thermal Resort

Address: 13 Km Northwest la Fortuna de San Carlos | Arenal, Alajuela, Costa Rica, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica
Phone Number:
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotel in La Fortuna de San Carlos
#5 Business Hotel in La Fortuna de San Carlos
#7 Spa Hotel in La Fortuna de San Carlos
#13 Romantic Hotel in La Fortuna de San Carlos
#16 Family Hotel in La Fortuna de San Carlos
#17 Top resorts Hotel in La Fortuna de San Carlos
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Tabacon Grand Spa Thermal Resort 4.5*
Official Description (provided by the hotel):
Nestled in the heart of the tropical rainforest at the base of the majestic Arenal Volcano in the northern Region of Costa Rica. This five-star carbon neutral resort offers a unique blend of nature, adventure and relaxation. A member of The Leading Hotels of the World, Tabacon provides luxurious accommodations, services and amenities in a picture-perfect natural setting. The resort's unique healing thermal mineral spring river emerge from the volcanic earth, cascading to form waterfalls, streams, tranquil pools and ponds. Explore Shangri-La Gardens an hotel guests and adults-only hideaway, delight your senses with world- class cuisine inspired by local fares or surprise that special person with a gala dinner in the middle of the rainforest. Inside the gardens is the resort's Grand Spa, member of The Leading Spas of the World which combines a beautiful location with a singular spa experience, where treatments are rendered in open air bungalows all of them with private jacuzzi. ... more   less 
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Also Known As:
Tabacon Grand Spa Thermal Hotel La Fortuna De San Carlos
Tabacon Grand Hotel Thermal
Tabacon Grand Resort Thermal
Tabacon Resort
Tabacon Hot Springs
Tabacon Grand Spa Thermal Resort Costa Rica/Arenal Volcano National Park

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