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“Highlight of our trip” 5 of 5 stars
Review of Tabacon Grand Spa Thermal Resort

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Tabacon Grand Spa Thermal Resort
4.5 of 5 Resort   |   13 Km Northwest la Fortuna de San Carlos | Arenal, Alajuela, Costa Rica, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica   |  
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Hotel amenities
Certificate of Excellence
Victoria, Canada
Senior Contributor
38 reviews 38 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
“Highlight of our trip”
5 of 5 stars Reviewed April 21, 2013

Gardens were meticulous. Great variety of plants and flowers. Spa was amazing. Lots of different pools and waterfalls were beautiful. Even though there were alot of people there it didn`t feel crowded. The hotel room was very nice. Best bed we had in Costa Rica. Easy to use shuttle bus service was very handy. Everything was clean. The changing room was too crowded. The restaurants were very expensive. We drove back to town to eat.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TabaconGuestService, Manager at Tabacon Grand Spa Thermal Resort, responded to this review, April 29, 2013
Dear Marina H,
We really appreciate your comments. We are glad you enjoyed some time at Tabacon. Our thermal resort offers different pools, ponds and waterfalls where you can experience total relaxation in the middle of the rainforest. Our accomodations helps your experience to be the most relaxing one. We look forward for your next visit.

Kindest Regards
Yendry Espinoza
Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,145 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (321)
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Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 21, 2013

My husband and I just got back from a two night stay in Tabacon as part of a week long trip to Costa Rica. We were able to arrange private transportation from the airport through the hotel for $160 - and then transfer to Manuel Antonio as well.

Pros: The hot springs! Worth the stay alone for access to the hot springs - whimsical gardens and pools. One night it poured while we were in them really bringing to life that rainforest feel. Check out the back for the over 18 pools (hot and less crowded). Our room was nice and spacious.

Cons: Leaving the hotel without a car is difficult - $15 each way to town and back. We went to the Arenal observatory and it cost $30 each way! Breakfast buffet is good but not included. Lots of bugs in the hallway to the room.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis, Indiana
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 20, 2013

This is truly a five-star and must stay, in the Arenal area of Costa Rica. It is definitely one of the nicest hotels we have stayed in, and I highly recommend the honeymoon suite, which has a jacuzzi, more like a spa, and over looks the volcano. The thermal springs, are on the bucket list, and definitely, are natural unlike other resorts in the area. The service and staff were above and beyond anything we could ever expect. Food was great too! This was an amazing resort, definitely a must-stay! Thermal springs were an amazing experience and so beautiful! Don't go for a less-expensive option ... this is one of the leading hotels in the world. Simply beautiful!

Room Tip: Spend more money and get the honeymoon suite, which overlooks the volcano, has a living area, and ha...
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TabaconGuestService, Manager at Tabacon Grand Spa Thermal Resort, responded to this review, April 29, 2013
Dear Stacey201012

Thank you so much for your appraisal, it is very rewarding to be informed about the pleasant experience you had during your stay with us. Tabacon is meant to be an experience to be cherished and remembered, that is why we focus our efforts to exceed all customers expectations. We look forward to receive you as our guest in the near future.

Best Regards
Yendry Espinoza
Resort Manager
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amersham
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
Reviews in 25 cities Reviews in 25 cities
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed April 20, 2013

We stayed one night at the resort and were disappointed. Staff seemed to be distant and uninterested in their guests, the room was adequate but the a/c was ineffective, the smoke alarm beeping at regular intervals and no cold water in the morning.
The resort was in the process of some renovation and the swimming pool closed.
On the positive side, the a la carte restaurant provided a good dinner and the buffet breakfast was comprehensive with a good range of fresh fruits.

  • Stayed April 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 19, 2013

This was our first trip to Costa Rica. My boyfriend and I rented a car and drove around the pacific side. La Fortuna de San Carlos was on our last stop. We were at Tabacon for 3 days/ 2nights. Everything to the service,room and spa was amazing. We did excursions through out the day and went to the thermal springs afterwards. Our first night there we decided to get the Idyllic treatment. I believe this is treatment is for the honeymooners. All good, we wanted something romantic anyway! The service was top notch, the setting was VERY romantic. We had amazing experience that we came back everyday after that. We both had foot massages and I received a thai massage. Overall, I can't say anything bad about Tabacon. Of course it was pretty far to get there from Tamarindo. Easier to get back to San Jose.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TabaconGuestService, Manager at Tabacon Grand Spa Thermal Resort, responded to this review, April 29, 2013
Dear NotAtouristA,

Your comments are very much appreciated. Furthermore, our service is aimed to always be the best, guaranteeing the highest quality of service to all customers, who are our reason to be and to always enhance their experience. We are sincerely grateful and thankful for your marvelous visit and hope you will come back soon.

Warm regards
Yendry Espinoza
Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
denver
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 16, 2013

I have fortunately had the chance to stay here two times so far, and I WILL go back. What an amazing place. Where to start... the service is outstanding, the food and the drinks are great, the thermal spa and pools are the best I have ever been to and I have traveled around the world. The price is very very high for the drinks and hotel, but if you can get just one night, do that! The location is perfect!

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boulder, Colorado
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 14, 2013

What a magical place! The room was great, and the hot springs were amazing! If you want to visit the springs, it's definitely worth staying there since it's $60 per person to visit the hot springs. Close enough to the springs to walk from the hotel.

Very romantic to stroll around finding little nooks and cranny's to hang out in. Highly recommend! We also got a couples massage and it was wonderful. It was all outside and near the river. It was great to be amongst the nature for that.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tabacon Grand Spa Thermal Resort

Address: 13 Km Northwest la Fortuna de San Carlos | Arenal, Alajuela, Costa Rica, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica
Phone Number:
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in La Fortuna de San Carlos
#3 Business Hotel in La Fortuna de San Carlos
#3 Top resorts Hotel in La Fortuna de San Carlos
#4 Luxury Hotel in La Fortuna de San Carlos
#12 Romantic Hotel in La Fortuna de San Carlos
#16 Family Hotel in La Fortuna de San Carlos
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Tabacon Grand Spa Thermal Resort 4.5*
Number of rooms: 102
Official Description (provided by the hotel):
Nestled in the heart of the tropical rainforest at the base of the majestic Arenal Volcano in the northern Region of Costa Rica. This five-star carbon neutral resort offers a unique blend of nature, adventure and relaxation. A member of The Leading Hotels of the World, Tabacon provides luxurious accommodations, services and amenities in a picture-perfect natural setting. The resort's unique healing thermal mineral spring river emerge from the volcanic earth, cascading to form waterfalls, streams, tranquil pools and ponds. Explore Shangri-La Gardens an hotel guests and adults-only hideaway, delight your senses with world- class cuisine inspired by local fares or surprise that special person with a gala dinner in the middle of the rainforest. Inside the gardens is the resort's Grand Spa, member of The Leading Spas of the World which combines a beautiful location with a singular spa experience, where treatments are rendered in open air bungalows all of them with private jacuzzi. ... more   less 
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Also Known As:
Tabacon Grand Spa Thermal Hotel La Fortuna De San Carlos
Tabacon Grand Hotel Thermal
Tabacon Grand Resort Thermal
Tabacon Resort
Tabacon Hot Springs
Tabacon Grand Spa Thermal Resort Costa Rica/Arenal Volcano National Park

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