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Tabacon Grand Spa Thermal Resort: Traveler Reviews

4.5 of 5
Arenal Volcano, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica
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1,260 reviews from our community

Traveler rating
    662
    330
    145
    71
    52
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Families
229
 
Couples
648
 
Solo
19
 
Business
13
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
“Hot springs are very special and well worth the visit.”
5 of 5 stars Reviewed February 8, 2013 via mobile

Just went for day with family. Kids 6 & 8. Great day. The natural hot RIVER was amazing. Supposedly hotels recommend against Tabacon b/c they don't pay spiffs to the other hotels. I can only say it was amazing.

  • Stayed February 2013
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes 3
Ask wdl_traveller about Tabacon Grand Spa Thermal Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TabaconGuestService, Gerente at Tabacon Grand Spa Thermal Resort, responded to this review
February 12, 2013
Dear wdl_traveller
We appreciate your comments, we are glad you enjoyed our unique natural thermal mineral springs resort with your family, having direct contact with nature and relax during the day in our hot springs is an amazing experience. We look forward to receive you and your family at our hotel soon.

Cordially
Yendry Espinoza
Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Jersey
Contributor
14 reviews 14 reviews
Reviews in 9 cities Reviews in 9 cities
24 helpful votes 24 helpful votes
“Our Second Trip”
4 of 5 stars Reviewed February 8, 2013

We stayed at Tabacon four years ago. This year we returned to Costa Rica with friends. We felt going to Tabacon was a must do. Our friends also loved it. It is still as beautiful as we remembered. They added a new, over 18, area at the top since our last visit. We went to the springs two days and never found it crowded. Great place!

  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
Ask HappyTravelers09 about Tabacon Grand Spa Thermal Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TabaconGuestService, Gerente at Tabacon Grand Spa Thermal Resort, responded to this review
February 12, 2013
Dear Happy Travelers09

Thank you for your preference, it was an honor to receive you at the resort on your second trip to Tabacon. We appreciate that you recommended our resort to your friends and we are glad you enjoyed your stay. On a daily basis we improve and renew our services to offer new experiences to our valued guests, that's why we feel extremely happy that you enjoyed Shangri-La Gardens, our new adults-only hideaway for total relaxation… We would love to receive you at Tabacon in the near future!

Kindest Regards
Yendry Espinoza
Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palm Harbor, Florida
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
16 helpful votes 16 helpful votes
“Amazing”
5 of 5 stars Reviewed February 4, 2013

This was one of the most memorable hotels I have ever been to. Our room was in great condition. The staff was very friendly and the hot springs were breathtaking. Quality food and freshness. Would definitely go back whenever possible.

The only thing was it was very hard to navigate to from the San Jose airport on our own even with a GPS. Roads are small and very scary going up the mountain (no guard rails!)

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
Ask Ashley0202 about Tabacon Grand Spa Thermal Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TabaconGuestService, Gerente at Tabacon Grand Spa Thermal Resort, responded to this review
February 5, 2013
Dear Ashley0202

Thank you for your valuable comments. We are glad to know that you enjoyed your vacation in Costa Rica and specially your stay at Tabacon, our aim is to offer a memorable experience to our guests in the middle of the rainforest.
We would love to welcome you in our resort very soon.

Cordially
Yendry Espinoza
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NJ
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
Reviews in 24 cities Reviews in 24 cities
24 helpful votes 24 helpful votes
“Hot springs great, service was wonderful!”
5 of 5 stars Reviewed February 4, 2013

Let me start off by say the setting was wonderful. Complementary drink and towel upon check-in. We were then driven by golf cart to our room. The room was the nicest on our trip. Very spacious. The Springs are located maybe 3 block from the hotel but upon a call to the front desk a van is there to take you in minutes. By the second day they knew my name. Really no complaints here! Also the springs were awesome. The further back you went the more private they seemed. I never felt it was too crowded albiet I went at strange times. Anyway put this one on your to visit list!

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
Ask remphish1 about Tabacon Grand Spa Thermal Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TabaconGuestService, Gerente at Tabacon Grand Spa Thermal Resort, responded to this review
February 5, 2013
Dear Remphish1

Thank you for sharing your comments with us. At Tabacón we strive to always provide customized service, we are glad to know you enjoyed our special details as the complementary welcome drink and fresh towel during your check in process. We are blessed with a marvelous natural setting and our facilities are in harmony with the rainforest offering the opportunity to our visitors to have direct contact with nature and explore the richness of Costa Rica's flora and fauna. We are sincerely grateful and thankful for your visit and we hope to receive you at the resort soon.

Best regards
Yendry Espinoza
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
“Delightful!!”
4 of 5 stars Reviewed February 3, 2013

We had only 2 days here but it was perfect. We wish we could have stayed more!
Hot bath are so cool especially at night. Not far from Skytrek wich was really fun!
Breakfast is awesome!!
Thank you for everything!

  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Haughin about Tabacon Grand Spa Thermal Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melania L, Manager at Tabacon Grand Spa Thermal Resort, responded to this review
February 4, 2013
Dear Haughin,

Thank you for your comments. Tabacón's main philosophy is to offer a memorable experience to all our guest and we are glad to know we met your expectations. Our thermal springs resort are open until 10 pm so our guest are able to explore and enjoy them at different day times. We look forward to your next visit.

Cordially,
Yendry Espinoza
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
Tabacon Grand Spa Thermal Resort
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Additional Information about Tabacon Grand Spa Thermal Resort

Also Known As:
Tabacon Grand Spa Thermal Hotel
Tabacon Grand Spa Thermal Hotel La Fortuna De San Carlos
Tabacon Grand Hotel Thermal
Tabacon Grand Resort Thermal
Tabacon Resort
Tabacon Hot Springs
Tabacon
Tabacon Grand Spa Thermal Resort Costa Rica/Arenal Volcano National Park
Address: Arenal Volcano, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica
Phone Number:
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar/Lounge Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotels in La Fortuna de San Carlos
#6 Romantic Hotels in La Fortuna de San Carlos
#20 Family Hotels in La Fortuna de San Carlos
Price Range: $$$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Tabacón Grand Spa Thermal Resort is a five stars hotel located in Costa Rica's northern region, at the foot of the majestic Arenal Volcano in the heart of the tropical rainforest. Tabacón provides luxurious accommodations, services and amenities in a picture-perfect natural setting. The unique thermal springs emerge from the volcanic earth, cascading to form waterfalls, streams, tranquil pools and ponds surrounded by lush tropical gardens which create an oasis of peace. The hotel, member of The Leading Hotels of The World, offers 7 different categories of rooms: Ambassador Suite, Senator Suite Tabacon Suite, Honeymoon Suite, Rainforest Suite, Superior Premium and Superior, each room with amenities that will offer all the comfort for an unforgettable stay.As a perfect complement of a relaxing experience, inside the gardens you can find The Grand Spa, member of Leading Spas of the World. The Grand Spa taps one of the world´s beautiful locations to offer an incomparable spa experience. Treatments are given in 11 open-air bungalows, all with Jacuzzi. ... more   less 
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