I am writing this in the crappy deluxe double room after the hotel overbooked the Rain Forest Suite and downgraded our room without telling us before we arrived to the hotel. I would have left on the spot and gone to another hotel in the area but everything was completely booked as it is Christmas week. The double room is definitely not redone and considering I am on my honeymoon my wife and I did not want to 2 beds in the room. We have a view of nothing. This is the 2nd hotel we stayed at for our trip and compared to the first the management and service here is truly terrible.