Our stay here made our Costa Rica trip a trip to remember. We were upgraded to the Tabacon Suite for our 8 night stay and LOVED it. Our last night we were then upgraded to the Master Suite which made our stay even more memorable. This place aims to please and serve. The customer service is genuine, warm and very attentive. The resort itself is luxurious and breathtaking. The hot springs are surreal and so clean and beautiful. The spa experience is worth the trip alone. Unique bungalows in the rainforest, equipped with a jacuzzi tub make the experience romantic and so relaxing. The food is fantastic, a little pricey, but well worth it. We'll be back here for sure.