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Tabacon Grand Spa Thermal Resort: Traveler Reviews

4.5 of 5
Arenal Volcano, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica
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1,259 reviews from our community

Traveler rating
    661
    330
    145
    71
    52
See reviews for
Families
229
 
Couples
647
 
Solo
19
 
Business
13
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Arlington, VA
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Incredibly Relaxing”
5 of 5 stars Reviewed November 13, 2012

We finished off a honeymoon of travel throughout Costa Rica with two days at Tabacon. It was the perfect way to prepare for returning to the U.S., with the hot springs and pools providing enough relaxation to get ready for travel. Recommend getting a massage scheduled early as the Spa was full when we arrived, but there were plenty of hideaways and nooks in the Springs to enjoy away from crowds. Definitely go to the Springs at night, and visit the Shangri-La Gardens for more privacy. We went during low season, so it felt like we had many of the areas to ourselves. Rooms were clean, and the service was professional. While the food was a little overpriced, it was much better than all-inclusive resorts.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
See 2 more reviews by Heath B for La Fortuna de San Carlos
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilmington, North Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Definitely not 5 star quality”
2 of 5 stars Reviewed November 12, 2012

The food at the restaurant at Tabacon was definitely not 5 star quality and was overpriced for the quality and service they provided. The staff could not communicate well in English so there were several miscommunications. The staff was not friendly. That was all the restaurant. In the rooms, we had too many problems with internet, water pressure (one day we had no water for 6 hours and other times there was very little water pressure, they would send someone to fix a/c when it was working fine, had multiple problems with keys not working.I understand that things go wrong but to pay for a 5 star there should not be SO many problems. The hot springs were excellent! I like to give credit where it is due. I would suggest you stay somewhere else and get a day pass for the hot springs - that would be worth paying for.

  • Stayed November 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
Ask Judywilmington about Tabacon Grand Spa Thermal Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
Senior Contributor
33 reviews 33 reviews
23 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
“Night time hot springs were amazing”
5 of 5 stars Reviewed November 9, 2012 via mobile

We visited the hot springs one evening on a night pass. The thermal pools are amazing and I would definitely recommend, even tho a little expensive.

Italian buffet in the restaurant was great, but again a little pricey.

Only slight downside is some areas of the paths between springs could be a little better lit as you are walking round bare foot in the dark in places!

  • Stayed November 2012
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
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See 2 more reviews by JenifaHaych for La Fortuna de San Carlos
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“AMAZING Facilities, nice rooms”
5 of 5 stars Reviewed November 6, 2012

The grounds are INSANELY beautiful - the thermal spa is so amazing! Its more beautiful than the pictures made it seem - it's really been one of my favorite experiences.

The rooms are nice and the hotel staff are accomodating - no complaints there. If you're going to be going to the thermal spa, you might as well stay in the rooms, from a cost perspective.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask stephanie m about Tabacon Grand Spa Thermal Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“great place to spend a short vacation away from the beach and the city!”
5 of 5 stars Reviewed November 5, 2012

Tabacon is one of those places that you can enjoy regardless what kind of weather the area is under. Going to the Tabacon Resort is a great experience at any time of the day, you will have a blast if it is sunny and warm same as if it rains and get somehow cold. 100% recommended.

Room Tip: Ask for a room with a view of the Arenal volcano on the second floor.
See more room tips
  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask AdolfoQB about Tabacon Grand Spa Thermal Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
Tabacon Grand Spa Thermal Resort
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Additional Information about Tabacon Grand Spa Thermal Resort

Also Known As:
Tabacon Grand Spa Thermal Hotel
Tabacon Grand Spa Thermal Hotel La Fortuna De San Carlos
Tabacon Grand Hotel Thermal
Tabacon Grand Resort Thermal
Tabacon Resort
Tabacon Hot Springs
Tabacon
Tabacon Grand Spa Thermal Resort Costa Rica/Arenal Volcano National Park
Address: Arenal Volcano, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica
Phone Number:
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar/Lounge Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotels in La Fortuna de San Carlos
#6 Romantic Hotels in La Fortuna de San Carlos
#20 Family Hotels in La Fortuna de San Carlos
Price Range: $$$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Tabacón Grand Spa Thermal Resort is a five stars hotel located in Costa Rica's northern region, at the foot of the majestic Arenal Volcano in the heart of the tropical rainforest. Tabacón provides luxurious accommodations, services and amenities in a picture-perfect natural setting. The unique thermal springs emerge from the volcanic earth, cascading to form waterfalls, streams, tranquil pools and ponds surrounded by lush tropical gardens which create an oasis of peace. The hotel, member of The Leading Hotels of The World, offers 7 different categories of rooms: Ambassador Suite, Senator Suite Tabacon Suite, Honeymoon Suite, Rainforest Suite, Superior Premium and Superior, each room with amenities that will offer all the comfort for an unforgettable stay.As a perfect complement of a relaxing experience, inside the gardens you can find The Grand Spa, member of Leading Spas of the World. The Grand Spa taps one of the world´s beautiful locations to offer an incomparable spa experience. Treatments are given in 11 open-air bungalows, all with Jacuzzi. ... more   less 
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