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Tabacon Grand Spa Thermal Resort: Traveler Reviews

4.5 of 5
Arenal Volcano, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica
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1,261 reviews from our community

Traveler rating
    663
    330
    145
    71
    52
See reviews for
Families
230
 
Couples
648
 
Solo
19
 
Business
13
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Wilmington, North Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Definitely not 5 star quality”
2 of 5 stars Reviewed November 12, 2012

The food at the restaurant at Tabacon was definitely not 5 star quality and was overpriced for the quality and service they provided. The staff could not communicate well in English so there were several miscommunications. The staff was not friendly. That was all the restaurant. In the rooms, we had too many problems with internet, water pressure (one day we had no water for 6 hours and other times there was very little water pressure, they would send someone to fix a/c when it was working fine, had multiple problems with keys not working.I understand that things go wrong but to pay for a 5 star there should not be SO many problems. The hot springs were excellent! I like to give credit where it is due. I would suggest you stay somewhere else and get a day pass for the hot springs - that would be worth paying for.

  • Stayed November 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
Ask Judywilmington about Tabacon Grand Spa Thermal Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
Senior Contributor
37 reviews 37 reviews
26 hotel reviews
Reviews in 18 cities Reviews in 18 cities
10 helpful votes 10 helpful votes
“Night time hot springs were amazing”
5 of 5 stars Reviewed November 9, 2012 via mobile

We visited the hot springs one evening on a night pass. The thermal pools are amazing and I would definitely recommend, even tho a little expensive.

Italian buffet in the restaurant was great, but again a little pricey.

Only slight downside is some areas of the paths between springs could be a little better lit as you are walking round bare foot in the dark in places!

  • Stayed November 2012
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
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See 2 more reviews by JenifaHaych for La Fortuna de San Carlos
Ask JenifaHaych about Tabacon Grand Spa Thermal Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“AMAZING Facilities, nice rooms”
5 of 5 stars Reviewed November 6, 2012

The grounds are INSANELY beautiful - the thermal spa is so amazing! Its more beautiful than the pictures made it seem - it's really been one of my favorite experiences.

The rooms are nice and the hotel staff are accomodating - no complaints there. If you're going to be going to the thermal spa, you might as well stay in the rooms, from a cost perspective.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask stephanie m about Tabacon Grand Spa Thermal Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“great place to spend a short vacation away from the beach and the city!”
5 of 5 stars Reviewed November 5, 2012

Tabacon is one of those places that you can enjoy regardless what kind of weather the area is under. Going to the Tabacon Resort is a great experience at any time of the day, you will have a blast if it is sunny and warm same as if it rains and get somehow cold. 100% recommended.

Room Tip: Ask for a room with a view of the Arenal volcano on the second floor.
See more room tips
  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask AdolfoQB about Tabacon Grand Spa Thermal Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kearney, Nebraska
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Beautiful area, but overpriced”
3 of 5 stars Reviewed November 5, 2012 via mobile

Tabacon is in a beautiful area of Costa Rica, the hot springs are a must if you are in the area. These can be visited on a day pass though which is plenty to see the beauty of these natural springs. The resort itself is little more than a hotel with tropical scenery. There is really very little there in the way of a bar or any atmosphere to speak of. To experience any of that you have to go to the hot springs which is just a short drive or a long walk down the road. EVERYTHING was over-priced, buffet supper was over $40/person and it certainly wasn't worth the money. Drinks were also very expensive and it made it hard to just enjoy it and relax without thinking about how fast your bar tab was adding up. They really have no concept of value there and the hot springs, while beautiful are not worth the stay, especially when day passes are available. We spent 4 nights there and 4 at Nayara and I wish we had spent our entire vacation at Nayara!

  • Stayed October 2012
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask JohnandJenna about Tabacon Grand Spa Thermal Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tabacon Grand Spa Thermal Resort

Also Known As:
Tabacon Grand Spa Thermal Hotel
Tabacon Grand Spa Thermal Hotel La Fortuna De San Carlos
Tabacon Grand Hotel Thermal
Tabacon Grand Resort Thermal
Tabacon Resort
Tabacon Hot Springs
Tabacon
Tabacon Grand Spa Thermal Resort Costa Rica/Arenal Volcano National Park
Address: Arenal Volcano, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica
Phone Number:
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar/Lounge Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotels in La Fortuna de San Carlos
#6 Romantic Hotels in La Fortuna de San Carlos
#20 Family Hotels in La Fortuna de San Carlos
Price Range: $$$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Tabacón Grand Spa Thermal Resort is a five stars hotel located in Costa Rica's northern region, at the foot of the majestic Arenal Volcano in the heart of the tropical rainforest. Tabacón provides luxurious accommodations, services and amenities in a picture-perfect natural setting. The unique thermal springs emerge from the volcanic earth, cascading to form waterfalls, streams, tranquil pools and ponds surrounded by lush tropical gardens which create an oasis of peace. The hotel, member of The Leading Hotels of The World, offers 7 different categories of rooms: Ambassador Suite, Senator Suite Tabacon Suite, Honeymoon Suite, Rainforest Suite, Superior Premium and Superior, each room with amenities that will offer all the comfort for an unforgettable stay.As a perfect complement of a relaxing experience, inside the gardens you can find The Grand Spa, member of Leading Spas of the World. The Grand Spa taps one of the world´s beautiful locations to offer an incomparable spa experience. Treatments are given in 11 open-air bungalows, all with Jacuzzi. ... more   less 
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Tabacon Grand Spa Thermal Resort
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