Beautiful setting, nice lobby area, but the family suite is worn, shabby, and not well-cleaned. That would have been manageable if not for the fact that the water tank outside our room broke during the night and not only was the staff scarily shining flashlights around our room, noisily trying to fix the problem, but we were left with no running water, and were told they had no other rooms available, did not offer to find us someplace else to stay, offered no compensation and no apology, not to mention no resolution by the end of the next day. Luckily we were able to find another place to stay on our own.
- Official Description (provided by the hotel):
- Arenal Lodge provides guests with the excitement of staying in an authentic rainforest lodge with breathtaking panoramic views of Costa Rica’s famous Arenal Volcano and Lake Arenal. Guests will enjoy a casual and relaxed rustic lodge setting with the added value of a complimentary breakfast daily. Located on 2000-acres of beautiful tropical rainforest, the lodge is situated near Arenal Volcano National Park. The lodge is surrounded by rainforest - housing hundreds of exotic birds, small animals and the beautiful tropical flowers and trees of Costa Rica. and is it's own local tourist attraction due to its exclusive location with breathtaking panoramic views of Arenal Volcano and Lake Arenal. The lodge features a full service restaurant with local and international cuisine, gift shop, three heated outdoor Jacuzzi's, an infinite edge swimming pool, walking trails, a butterfly garden, horseback riding, a game-room and outdoor playground for children, fitness room, sauna, and free wireless high speed internet access.Guest rooms and suites feature cable TV, telephone, coffee maker, clock radio, and all have private baths. Complimentary crib and wheel chair are available on request. ... more less
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- Also Known As:
- Arenal Hotel La Fortuna De San Carlos
- Arenal Lodge Costa Rica/Arenal Volcano National Park