The tour company must get a heck of a deal sending people here. Yes it is serene because the drive there is a couple of miles of very windy, hilly, bumpy, brick road that is quite a pain to travel in the dark. The rooms were very dark with not enough lighting. It was a good sized room with a beautiful view, but the property is not well maintained. We were unable to close a couple of the windows, because there was no glass on a couple of the slates. On a chilly night we had to drape towels over them to keep the breeze out. There isnt heat or air conditioning, so hopefully the weather will be cooperative for you. If you like camping, this is a step up from that. Activities were good, the horse back riding-okay, the guided jungle walk, very good. Miquel was very knowledgeable The pool is lovely, but not heated. The hot tubs are not turned on unless you call and ask for them to be turned on. The people there are very nice and friendly. The wait staff were all very good and the food was also good. Breakfast on the weekends was buffet style. They do have a lot of wildlife there, a resident macaw, coatimundi, weasels, lots of birds, frogs, snakes. We saw wild pigs on the hillside where the horses were grazing. The best parts of the place is waking to the beautiful view of the volcano (weather permitting) and the excellent staff. The worst parts of the hotel are the disrepair of the buildings and the long windy, bumpy drive in and out of the property to go anywhere else. I would definitely choose a different hotel if I ever went back to this region.

From the first time we set foot on this property until we left, we were totally taken with this peaceful beautiful place. Our bedroom was spacious, comfortable and had an amazing view of the Arenal volcano. We loved the windows that were all across the front of our room and we could have easily spent our days sitting on the balcony mesmerized by the beautiful scenery. The entire lodge had a relaxed, friendly feel. For the three days we were there EVERYONE (well there was one who was not so helpful but we don't want her to overshadow the other staff) was so accommodating and would go out of their way to make us feel welcome and a valued guest. We have wonderful memories of this great place and would highly recommend it.

Just returned from three nites at this serene mountain top lodge. Wish I was still there. We stayed in a junior suite that overlooked the Arenal volcano. Amazing. Met the owner Theresa, a lovely Brazilian woman. All the amenities were great and for the money was an excellent vacation value. This place is exceptional!

We stayed in a superior room which was very roomy and the balcony had a gorgeous view. Our vacation was during November, so still a bit during off-season. All of the staff was friendly and the travel concierge was very helpful, we were greeted with fresh juice when we arrived. We went on the free horseback ride the hotel offers which was nice, we were told you can usually see monkeys during the ride when the weather is nice but it was raining when we went so we didn't see any. The breakfast (and restaurant) was not extravagant, but pretty good. In general the hotel was clean and comfortable.

If you are looking for a luxe resort, don't stay here, but if you are looking for something more genuinely authentic, this place is perfect. I would not suggest bringing a family here, it seems better for couples. It is nice and secluded, a great place to relax.