The rooms were clean, secure and affordable. We were told right at the beginning that the water heaters are heated by the sun, so we knew to strategically time when we took our showers; but it was warm enough in our room for colder shower water to not be a big problem.
The thing I loved most about this place is all of the other services it provides. Laundry, private transportation back to San Jose, accepting credit cards, charging credit cards in dollars instead of colones, being helpful on the phone, and most importantly, the tour/activity planning services.
Jungleman hooked up tours and activities with a lot of advice from experience, such as "don't go to the safari today, wait for tomorrow when the sun comes out, that is when the caimans come out" and "zip line is good on foggy/drizzly days". His pricing was good (at least it was a lot better than the offers we found in San Jose), he was always right, and would throw in free services, such as transportation to places that didn't require tours. The bar/restaurant provided a delicious menu that cost as little as sodas around the area (the breakfast buffet was $5 if you told them you wanted in the night before), drinks were buy 1 get 1 free during happy hour at the bar, and karaoke provided free shots per song you sang.
I highly recommend this place, at least for groups of young travelers on a budget. The karaoke was probably not good for people trying to sleep early, but everything ended by 10PM, so we could still get enough sleep for our morning adventure the next day.