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“wonderful place” 5 of 5 stars
Review of GreenLagoon Wellbeing Resort

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GreenLagoon Wellbeing Resort
3.0 of 5 Lodge   |   300 Mts North La Fortuna Waterfall, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica (Formerly GreenLagoon Falls Park & Lodge)   |  
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Hotel amenities
Special Price
15% off room rate
Certificate of Excellence
GreenLeadersBronze level
Irvine, California
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“wonderful place”
5 of 5 stars Reviewed July 24, 2014

the hotel is in a really great location with BEAUTIFUL VIEWS at the base of cerro chato volcano. the staff is INCREDIBLE! so helpful and kind. the cook, carmen, is the best! made delicious breakfasts every morning. wilfredo is security and helped around, and he was fantastic....even calling a friend for me to help us find our next destination. mirabel and danny at the front desk spoke great english and was incredibly helpful as well. overall a wonderful place to stay....would highly recommend!!!

a couple of caveats, though: the walls are pretty thin so you can hear your neighbors if they're loud but for the most part, it's super quiet; if you are someone who needs a hair dryer, theirs is pretty awful. it works but not well. also, be ready to have your clothes in your suitcase a bit damp at all times. super rainy, but it is in the rainforest after all. other than that, fabulous place!!!!

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CerroChato, Director de Relaciones con Clientes at GreenLagoon Wellbeing Resort, responded to this review, July 25, 2014
Wow!
Thank so much for this nice review.
You will always be welcome to this paradise called GreenLagoon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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146 reviews from our community

Traveler rating
    80
    45
    8
    8
    5
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26
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3
Business
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
1 review
2 of 5 stars Reviewed July 21, 2014

We spent 3 nights of a week long trip here. Not a nice place, or fancy by any means but clean and the included breakfast was outstanding! Poor maid service though, very loud music at the bar and paper thin walls, not a lot of privacy! Wouldn't stay here again! Also beware of the included Cerro Chato trail that begins on the property. Even for very fit individuals, it was an extremely difficult and dangerous hike. If the weather is rainy or foggy I would skip it as it makes for a non-existent view of the Lagoon!

Stayed July 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CerroChato, Director de Relaciones con Clientes at GreenLagoon Wellbeing Resort, responded to this review, July 26, 2014
Thank you very much for your review.

We will love to have you back some day, and you may try one of our deluxe villas. We have three of them, as you knew, and another one is on the way. One of these fancy Villas has it's own swimming pool, and amazing views.

Thank you for calling our attention in some issues. Your opinion is truly important and help us to improve our services.
Next time, you will become one of the hundreds of satisfied costumers that we have!

Thank you very much again.
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Province of Heredia, Costa Rica
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 19, 2014

This was our first time here. We were looking for a place to rest but also a nice place to stay and GreenLagoon is amazing. The is no TV so you can sit down and read a book without distractions. The view is great and peaceful. We didn't have the chance to climb Cerro Chato but the entrance is included.
We can't wait to return soon to this beautiful hotel and to try delicious food made by Carmen.

Stayed July 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CerroChato, Director de Relaciones con Clientes at GreenLagoon Wellbeing Resort, responded to this review, July 25, 2014
We are so glad knowing that you've enjoyed our place!
Please, comeback as soon as possible, and recommend us to your friends!
Thanks again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed June 30, 2014

We stayed here for 3x nights on our honeymoon. If you have got a car, the hotel is perfectly located in the La Fortuna area. Great views and nearest hotel to both the Cerro Chato volcano and the main waterfall. The staff are very friendly and the accommodation is beautiful. The restaurant is basic but friendly and tasty.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CerroChato, Director de Relaciones con Clientes at GreenLagoon Wellbeing Resort, responded to this review, July 25, 2014
Thank you very much for your wonderful review about GreenLagoon!
We hope to have you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Savannah, Georgia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 2, 2014

We stayed here one night. The service was friendly. We were greeted with a cocktail. Although it was late when we arrived, the staff cooked us up a delicious traditional meal at our request. The bar and pool area has a nice view of La Fortuna below. The room was cozy, with comfortable beds. We had a little patio off our room. In the morning, we explored the grounds, which are lush and pretty. The traditional breakfast there (included) was hands-down the best meal we ate in Costa Rica. The price of the room includes the Cerro Chato hike, but we were in a time crunch so weren't able to try it. The front desk attendant told us how to get to La Fortuna Waterfall, a quick walk away (there is a charge at the waterfall entrance for this). We swam at the base of the falls before we had to check out for the day. This is not a luxury resort, but well-maintained and just right. A great value! Would definitely recommend.

Room Tip: We stayed in room 9, which was quiet, with 2 double beds and and a nice patio.
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  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CerroChato, Director de Relaciones con Clientes at GreenLagoon Wellbeing Resort, responded to this review, June 3, 2014
Wow! We feel so glad every time we see a review like yours. Thank you very much for staying with us. We absolutely want to have you back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Paul, Minnesota
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 2, 2014

The other reviews will tell you how awesome the hiking trail is, how breathtaking the scenery is, and how great the location is in its simultaneous peaceful remoteness - and great proximity to town and local spas, etc.. And they are all right. It's extremely gorgeous and peaceful, and amazing.

However, the staff made our stay one to remember. It felt like our extended family - in the good sense. Our car got a little damaged on the road up to the hotel, and I was mentally set to have a terrible rest of the trip. Brian, one of the many great staff members sensed my frustration as we were checking in. Once we got settled in, he asked if everything was alright and that's when we told him about the car incident. He assured us that everything was going to be alright. He went out to the car and personally fixed it. Just as I was about to feel like an ignorant useless waste of a man, he revealed that he used to be a mechanic for Yamaha, with a smile. His genuine personality was something that we hadn't come across during our stays out on the coast and more tourist-heavy areas. We had good chats with him the rest of the trip like we'd been friends for some time.

The rest of the staff was great as well, of course. And the FOOD!!! Carmen in the kitchen/restaurant cooked the best meals of our trip. We had treated ourselves to the nicer restaurants in Costa Rica. She was hands down the best chef. The last night we were at the hotel, they held a party out in the pool bar area. Carmen grilled a storm of amazing food, while the hotel owner charmed us all at the bar with hilarious stories and great music. It was seriously awesome.

I would make it a point to stay here again the next time we go to Costa Rica.

  • Stayed December 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CerroChato, Director de Relaciones con Clientes at GreenLagoon Wellbeing Resort, responded to this review, June 3, 2014
Thank you very much!

Everything we do, we do it for you!

We can't wait for have you back, amigos!
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Atlanta, Georgia, United States
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 19, 2014

The room was very spacious #10 with a private porch. Pretty rustic though so not the place if you're looking for upscale luxury. The service was phenomenal and the restaurant food was very good and cooked to order.

Room Tip: Get # 10 it's on a corner
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  • Stayed May 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CerroChato, Director de Relaciones con Clientes at GreenLagoon Wellbeing Resort, responded to this review, May 21, 2014
The best from GreenLagoon are our guest!

We are improving our rooms, villas, common areas and our staff in order to treat you as royalty.

Here we are, arms wide open, waiting for you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about GreenLagoon Wellbeing Resort

Address: 300 Mts North La Fortuna Waterfall, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica (Formerly GreenLagoon Falls Park & Lodge)
Phone Number:
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #8 of 61 Specialty Lodging in La Fortuna de San Carlos
Price Range (Based on Average Rates): $
Hotel Class:3 star — GreenLagoon Wellbeing Resort 3*
Number of rooms: 16
Official Description (provided by the hotel):
GreenLagoon: The Choice of Wellbeing At GreenLagoon, we offer a completely unique experience in the heart of Costa Rica. Our wellbeing resort is ideal for adventure, relaxation and to jumpstart and support healthy lifestyles. For our founder Dr. Henry Villegas, wellness is a practice in life that is very important to him. Our resort was established to offer wellbeing and sustainability to every single visitor and the communities that surround it. At the heart of GreenLagoon, you'll experience a comfortable environment with unparalleled service. Every person employed at our resort supports our wellbeing mission. What a perfect place to rest your head, eat healthy and relax. Get to know new friends dedicated to serve you, and experience an exhilarating, unmatched collection of nature activities in the adventurous landscape that is Costa Rica! ... more   less 
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Also Known As:
GreenLagoon Wellbeing Resort Costa Rica/Arenal Volcano National Park

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