I gave this hotel a 5 star review and I stand by it. But you need to know there are a few quirks, although, I think these quirks make it all the better. 1st, you should have your own car and preferably a 4 wheel unit. The dirt road is rough with steep hills. If the road is wet it is going to be very difficult to get in or our. 2nd the drive up the road takes just as long as it does to get into La Fortuna. 3rd, the cabin we stayed in is plain and a little buggy, although it didn't bother me but it might bother others. We were in a cabin away from the main building which was nice and quiet, there were a few bugs inside, but who cares, you are in the rainforest and they don't bother you. The views of Mt Arenal are truly amazing from this hotel and next time we come we will definitely be staying here again. Also, the food was nice although dinner was a bit pricey.