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“Volcanic Luxury” 4 of 5 stars
Review of The Springs Resort and Spa

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The Springs Resort and Spa
4.5 of 5 Hotel   |   Near Montana de Fuego, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica   |  
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Virginia
Contributor
20 reviews 20 reviews
17 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
“Volcanic Luxury”
4 of 5 stars Reviewed July 15, 2010

My husband and I unexpectedly got the opportunity to spend a night at The Springs, due to our experiences at its sister property The Peace Lodge. The Springs, whose owners are the same as The Peace Lodge, is obviously a very different kind of hotel, due to location and amenities. The big drawing card at The Springs is Arenal Volcano, prominently on view from each and every guest room, from all restaurants, bars, and just about every inch of the property--and it's an awe-inspiring drawing card. From your comfy bed in a well-decorated luxury room, you can wake up and go to sleep watching the volcano. From the patio or balcony with its hammocks, table and chairs, and rocking chairs, you can relax with an eye on nature at its finest.
The variety of pools of different temperatures attract young and old alike. There's a fun water slide for the young and daring at heart, as well as more isolated and quieter spots for those wanting more privacy. The springs of Los perdidos, separated from the main pools, is a specially nice place to hang out, and very beautiful at night. One thing I did notice is that there's not much lighting around many of the pools, so it's important to be very careful not to trip--I'd suggest some more lights to avoid possible accidents.
The food at The Springs was expensive and I have to say that what we had wasn't anything special. On the afternoon we arrived, we ate at Las Cascadas and the service was distinctly mediocre and way too slow. The following morning we had the breakfast buffet there and the staff was more attentive, so maybe it had to do with the time of day, although for the price one pays, the staff and food should always be good, no matter what the hour.
Many of the staff , but not all, were very friendly--Alan, who greated us and gave us a tour of the property, was professional and nice.
The computers available for the public were not working during our stay--and we received only vague answers as to why and for how long. That was disappointing, since we did not travel with a computer and needed access in order to check on our next destination.
Overall we liked this place, and one can't deny that it's a beautiful spot to visit. Its seamless integration with the natural beauty of the Volcano and lush surroundings makes The Springs a special place. The cost of the rooms, food, tours, etc. puts it out of the normal range of many travelersl ike us who must keep an eye on budget--although special pricing may be available, especially in the off-peak seasons. Also if you don't want to stay here, you can get a pass to use the pools. I've been to Tabacon and this compares very favorably. It's definitely worth a visit.

  • Stayed July 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (333)
Date | Rating
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English first
Freehold, New Jersey
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 11, 2010

this hotel was the most unbelievably attractive hotel made with all natural elements and fine craftsman ship. Honestly- breath taking. We went to Four Seasons in Guanacaste afterwards- and it can not compare. The downside- is the food is terrible! we ended up eating pop tarts for breakfast our second morning. te staff was very friendly- and reccommended some places to go outside the hotel to visit and eat. overall- STAY HERE! and try to upgrade to the vista rooms (level 2) it is so worth it, Enjoy your stay

  • Stayed July 2010, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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New York City, New York
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 6, 2010

there was so much to do in and around the hotel, I wish we had more than the one night we stayed at The Springs. It is stunning, great for families during the day as well as extremely romantic at night in the 18 different hot springs. They had lava tours, ATV tours, animal tours, horseback riding and the hotel itself has so much to offer, you;ll need a week to explore everything. Warning: if you are driving, the road to the hotel is unpaved so its not the easiest trek. Also, there are large bugs at night so don't be afraid, they never got inside the room. We were fortunate enough to see the volcano active and it was definitely an experience to remember!

  • Stayed July 2010, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ft. Lauderdale
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 29, 2010

Our group, two couples (one in their 50s and the other in their 30s), two friends (40s), and two teenagers (18) made the trip a couple of weeks ago. The hotel made arrangements for us to be picked up at the airport...as soon as we cleared customs and walked outside, there was our driver holding a card up with our name on it. Immediately, our driver had our luggage taken to the van (a nice comfortable air conditioned vehicle), loaded up and we were off. It took several hours but the views along the way were awesome. Upon arrival, we were immediately greated and checked in and our luggage was taken to our rooms and we were given a tour of the property. Our rooms were large and comfortable, the bed...of so comfortable, and the view...stunning. All of our rooms had a perfect view of the volcano and many times throughout our 6 night stay we saw eruptions and a couple of times heard bigger ones. With our different age group, we were all equally entertained with everything available. Some went horseback riding, white water rafting, ATVs, a canopy-zip line that was the best ever, had massages, laid around the many pools, enjoyed the springs and drank and ate. It was a good time for all of us and we were sadden to leave. THIS IS A GREAT PLACE TO GO.

  • Stayed June 2010, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ft. Lauderdale
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 25, 2010

The Springs resort and spa was an incredible new hotel that was very private, relaxing and on our must return list for travel plans. It is out of the way and very private. We had a view of the volcano from every room, pool and hot spring. The staff was very polite and resourceful. They suggested various day excurions, we liked the zip lining and rapelling the most. The Springs has wonderful accommodations, a great swim up bar, good food and excellent pools and hot springs. We did various massages daily and just loved watchng the volcano erupt from our room and bed. It was an incredible resort. They paid attention to every detail in their designs. We can't wait to go back!

  • Stayed April 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 10, 2010

We had a fantastic vacation at The Springs Resort & Spa with our 2 children, 7 & 9 years old. This resort has something for everyone!! As we walked to the reception area we were immediatly taken by the breathless view of the Arenal Volcano. The resort is perfectly situated so that every room has an amazing view. The staff was attentive and friendly and the rooms were very comfortable and stocked with all amentities. This luxurious resort surpassed all our expectations!!
Our family enjoyed a horseback riding adventure together as well as an exciting kyak excusion down the river. Mom and daughter spent some quality time in the spa and enjoyed an unique experience with a "chocolate" pedicure. Mom spent some extra time in the spa getting a relaxing facial and massage. The spa staff is well trained, extremely attentive and aimed to satifly our every need.
Dad and son(9) went on the canyoning excursion during which they propelled down 5 waterfall canyons with the longest drop being 17 stories/165 feet! This was something that will not be forgotten!
The beautiful hot springs on the property were both relaxing and fun!. We enjoyed the peaceful surroundings of nature as we experienced the different temperatures of each spring. The "monkey" slide was especially fun for the kids (but the adults didn't pass up the chance to enjoy the slide as well!!).
The food was great - we started every day with a breakfast buffet on the terrace and enjoyed first class cuisine for dinner not to mention the sushi bar that was open late to serve our needs after a great game of chess, pool or darts on the patio! The kids, of course, enjoyed all the pleasures of home as the staff prepared the "chicken fingers' just the way they liked!
Last but not least, the Jungle Cat habitat was better than any zoo we have been to! The personal tour guide was very informative and funny too!!
Our children were very engaged during this entire vacation and we all had a lot of fun stories, interesting facts and amazing memories to take back home and share with friends.

  • Stayed April 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Washington DC, District of Columbia, USA
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 10, 2010

This is, simply put, the most amazing property I've ever stayed at. We were fortunate enough to be there while they were still under construction, so there weren't a lot of other guests. It felt like we had the entire property to ourselves, with almost no construction noise or inconvenience. The Springs is a beautiful property, lush and spacious. The hot springs throughout the property are set up so that you can meet new people and socialize or you can duck into a private secluded corner with your special someone for a quiet moment. The food was above average; not great but still quite good. The staff was very accommodating and friendly. The rooms were very comfortable and well decorated. You couldn't hear anyone from any of the other rooms, and you couldn't see any other rooms even from the balcony. I had one of the best vacations of my life while staying at this resort and I would go back in a heartbeat.

  • Stayed May 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The Springs Resort and Spa

Address: Near Montana de Fuego, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica
Phone Number:
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in La Fortuna de San Carlos
#2 Luxury Hotel in La Fortuna de San Carlos
#3 Family Hotel in La Fortuna de San Carlos
#6 Romantic Hotel in La Fortuna de San Carlos
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — The Springs Resort and Spa 4.5*
Official Description (provided by the hotel):
A world class luxury resort featuring spectacular Hot Springs, picture perfect views of the Arenal Volcano from every guest room and four restaurants including our famous Ginger Sushi Bar and Las Ventanas fine dining. Enjoy our 18 mineral-laden, artesian hot springs and our 14,000 square foot Spa and Fitness Center. On our exclusive 165 acre rain forest and riverfront property we offer horseback riding, river activities, ATV and hiking tours. ... more   less 
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Also Known As:
The Springs Resort And Spa At Arenal Hotel La Fortuna De San Carlos
The Springs Hotel
The Springs Resort And Spa Costa Rica/Arenal Volcano National Park

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