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“Excellent hot springs and cat tour!” 5 of 5 stars
Review of The Springs Resort and Spa

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The Springs Resort and Spa
4.5 of 5 Hotel   |   Near Montana de Fuego, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica   |  
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Hotel amenities
Richland, Washington
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
“Excellent hot springs and cat tour!”
5 of 5 stars Reviewed yesterday NEW

We only visited the hot springs on a 2-day pass and it was the highlight of our stay near Arenal Volcano. There are not many rooms at the hotel so the hot springs were not crowded. We had the pools to ourselves both nights we visited the springs. Beautiful grounds and pools, very clean and well-maintained. It is off the main road outside La Fortuna so there was no road noise and probably less-crowded than other hot springs. We also went on the free and informative cat tour. Gerald was an excellent tour guide, he spoke English very well and could answer all of our questions. My husband said it was the best tour he has been on. We were able to go into the toucan cage and take amazing photos of these magnificent birds! This organization takes in rare species that were in captivity from private sellers or owners, so the animals unfortunately have health problems-now they will be protected and cared for. Great tour, highly recommend it if you are visiting the hot springs!

  • Stayed February 2015, traveled as a couple
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,480 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (385)
Date | Rating
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  • English first
  • French first
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  • Spanish first
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English first
Nassau, New Providence Island
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is a super choice for families. So much to do and a lovely setting. We booked a family suite with a view of the volcano. The room was very clean and had tons of space. The staff was very friendly and helpful. The food was a little generic and predictable, but otherwise no complaints!

  • Stayed February 2015, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cortlandt Manor, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We just got home and are already booking our trip for next year. The resort and staff are wonderful. The rooms are spectacular. We felt like we had the resort to ourselves. I have two teen boys who never had a dull minute - this is the first time they have actually thanked me for taking them somewhere on vacation. They zip lined - went tubing, horse back riding, rock wall climbing, ATVing - never a dull moment.

Room Tip: All the rooms have a wonderful view of the Volcano - we stayed in the Presidential Suite which was j...
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  • Stayed February 2015, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John P, Manager at The Springs Resort and Spa, responded to this review, yesterday
Dear Kathy T,

Thank you for taking the time to share your experience with us, we are glad to know that you had the opportunity to travel to Costa Rica and visited The Springs as your resort option in Arenal.

With a 165 acre property, you will always feel like you have the place to yourselves! We are happy the family enjoyed the tours at our Club Rio Outdoor Center and off property tours we offer.

Hoping to have you back soon,

From all of us here at The Springs Resort and Spa... Pura Vida!

John Picart
Director of Operations
john@thespringscostarica.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Renfrew, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

It really was perfect. The staff treated us like royalty. The room was amazing, the bed is the best I have ever slept in. There are so many springs we barely had to share with anyone else. I loved it!

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John P, Manager at The Springs Resort and Spa, responded to this review, yesterday
Dear Missrule,

Thank you for your review! We are glad to know you enjoyed your stay at The Springs. The springs are scattered over a 165 acre property, so you will always have that one pool to yourselves. Thank you for your comments on our staff, if one of our staff members provided exceptional service, please let us know so we may recognize their efforts.

We hope to have you back soon!

Sincerely,

John Picart
Director of Operations
john@thespringscostarica.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fenton, Michigan
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My husband surprised me with a stay at the Springs because I am a huge fan of the television show "The Bachelor". The cast of the bachelor had stayed at this resort in a previous season! It was an amazing stay. We could see the volcano Arenal from our room! The hot springs were very private...sometimes we had a pool all to ourselves!! We went on a bird tour with a guide and got many pictures of wild birds around the resort! Dinner was fantastic and very romantic. The wait staff was very courteous and attentive. We did not want to leave! The rooms were pristine! BEST resort we have ever stayed at!!!!!

  • Stayed November 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John P, Manager at The Springs Resort and Spa, responded to this review, yesterday
Dear Leslie H,

Thank you very much for your review. We are happy that you enjoyed every single detail of your stay. We appreciate your preference and hope to receive you again as our guests in the near future.

Sincerely,

John Picart
Director of Operations
john@thespringscostarica.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 1 week ago

Our family stayed recently at The Springs, Costa Rica. The hotel property is impeccably maintained. We found the staff to be very friendly and helpful. Our special dietary needs were accommodated (they have a great vegetarian menu). The day trips were organized very well.Felt very safe and well taken care of. A very memorable stay! A couple of important improvements they could make:The mattress quality is not great in the rooms. They need to get better ones for the amount they are charging. Also, they need to Improve the lighting in the walkways at night.

Room Tip: most rooms have a good view of the Arenal volcano
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  • Stayed February 2015, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nyack, New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

What can I say? My wife picked the place, the people are great (Marta - Housekeeping, Nichole - Concierge, Erick and Donald (?) - wait staff, Yaeily (I can't believe I forgot her name) - maitre'd at Tres Cascadas, Gerald - climbing wall guide at Club Rio, The only downer was that we didn't see any volcano, nada till the morning of the day we left and then that day's view made up for a week of steady drizzle. The recommended outings are well selected and professional. The drivers are more or less good (one bad and scary, others great) Only thing I didn't like was the "fancy" restaurant. Expensive, but not worth double the cost of the other ones. I would avoid that next time. The springs are excellent, but be careful returning to a cold climate after sitting in 90 degree (F) water - you will get sick from the abrupt change of temperature, as I did.
I would go again. I will probably go to the sunny western part first just to convince myself that this is the equator and temperatures do reach above 80 F!

Room Tip: All rooms face the volcano. Pray for sunlight and no eruptions while you are there, that's all!
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  • Stayed February 2015, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Springs Resort and Spa

Address: Near Montana de Fuego, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica
Phone Number:
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in La Fortuna de San Carlos
#2 Luxury Hotel in La Fortuna de San Carlos
#5 Romantic Hotel in La Fortuna de San Carlos
#6 Family Hotel in La Fortuna de San Carlos
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — The Springs Resort and Spa 4.5*
Number of rooms: 46
Official Description (provided by the hotel):
A world class luxury resort featuring spectacular Hot Springs, picture perfect views of the Arenal Volcano from every guest room and four restaurants including our famous Ginger Sushi Bar and Las Ventanas fine dining. Enjoy our 18 mineral-laden, artesian hot springs and our 14,000 square foot Spa and Fitness Center. On our exclusive 165 acre rain forest and riverfront property we offer horseback riding, river activities, ATV and hiking tours. ... more   less 
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Also Known As:
The Springs Resort And Spa At Arenal Hotel La Fortuna De San Carlos
The Springs Hotel
The Springs Resort And Spa Costa Rica/Arenal Volcano National Park

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