My mother surprised the whole family with the most memorable trip of my life - and if I didn't have all my children back at home, I would have been one of those people who never got on the plane to return home. My parents and all of my siblings and our spouses/significant others all got to spend a few days in Costa Rica to celebrate my stepdad's 50th birthday. It was the best time of my life.
We stayed at the Springs, and I just couldn't have imagined there being any place better than this. I would say that the number one contributing factor was the staff. From the time we were booking things and the staff was so helpful to the time we were there, I was just in awe at their attentiveness and genuine friendliness. I dealt with Luis, Fabian, John, Alex, and a few others at the front desk. They were all the most genuinely kind and pleasant people I have ever encountered at a hotel. The head waiter, Dennis, was amazing, to say the least. He was there to accomodate ANY needs that we had AT ALL. The spa also hosts an amazing staff. And the housekeeping staff is extremely friendly as well! They all carry themselves with the utmost level of professionalism.
The hotel itself was beyond anything I ever knew existed in this world. The springs are just simply amazing. The slide at Perdido Springs...ahhhhhh...memories that I will NEVER forget. The rooms - WOW - THE ROOMS!!!! The rooms are the most beautiful rooms ever. Do yourself a favor and upgrade your room to one that has the private jet out on your balcony. It's so relaxing and romantic. The view from the rooms is unbelievable. We got the most clear view of the Arenal volcano every day. I loved that every night, we came in to an adorable animal created from towels on our bed, our covers turned down, and a sweet little chocolate on each side.
The experience in the spa was the most relaxing experience I've ever had. They are so quiet, they play the most gentle music, and when they open the windows for you to hear the rain and birds...it feels like what I imagine heaven to be like.
I only have one teeeeeeeeeeny tiny desire for my next trip there...the food was good. I enjoyed eating it. However, the portions are very small. And when you are paying what you are paying, it would just be nice to get a bit more food on your plate. We were extremely active while we were there, and we certainly worked up our appetites. When reviewing their website and planning our meals, we planned to go to Tres Cascadas as it was a buffet. Knowing we had a large group (10) and we were going to be a hungry bunch, we decided to go there after reading this: "Our gourmet buffet restaurant would be appropriately described as a “Tasting” experience. Here you will sample to your heart’s content a complete salad bar with our signature dressings, hot and cold soups of the day, assorted fresh baked breads, and a selection of hot entrée items of which a few will be specially prepared for you right at the buffet. The menu changes daily and may tend toward Italian one day to Asian the next. Our dessert bar offers small bite size portions to minimize your guilt while sampling them all and, of course, maybe returning for an extra piece of your favorite. Fresh fruit juices, tea and coffee are included. Even though it is a buffet you will have a waiter attending to your every need. We like to refer to it as a “Full Service Gourmet Buffet” It was only a buffet for breakfast one day that we were there. It was not a buffet at all for dinner. It was a la carte, and again, small portions. However, it was not enough of a problem for me to not already be planning my next trip there!! Just a desire for the next visit there :)
The one night that we had a private dinner at El Ranchito was just impeccable. Dennis and his wait staff went so far above and beyond to ensure that my stepdad's 50th birthday was perfection...and they sure did accomplish it. For the very minimal charge to rent out that private pavillion, I highly recommend it.
The bellboys were AWESOME! They were sooooo friendly and helpful.
I JUST LOVED THIS PLACE!!!! I have had the great fortune to visit Germany, Austria, Italy, Jamaica, Aruba, Bahamas, Virgin Islands, Canada, and 45/50 United States. This is the best place I have ever been, and I am seriously already planning my next trip there.
Thank you to everyone at the Springs for contributing to the most memorable trip of my lifetime!!!!
All rooms were amazing and had an amazing view...but I do highly recommend the ones with the private...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.