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“A resort worth the drive!” 5 of 5 stars
Review of The Springs Resort and Spa

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The Springs Resort and Spa
4.5 of 5 Hotel   |   Near Montana de Fuego, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica   |  
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Hotel amenities
Lemoore, California
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
“A resort worth the drive!”
5 of 5 stars Reviewed September 10, 2013

What a beautiful property! We stayed at a neat by resort but our travel agent added a day pass to The Springs in our package and we wish we had stayed there Also. Our day pass included a big cat tour, dinner for two, and relaxing in the many mineral spring pools along a jungle path. The resort is gorgeous, and dinner was so good with excellent service. After dinner we went Nd changed into our swim suites and enjoyed the mineral pools in the dark down a well lit path there were also two swim up bars. We relaxed while watching a lightning storm in the distant mountains, and one pool even had a slide. We returned the next day for the big cat tour. We were the only ones on the tour and all the cats are rescue animals. It was raining so we were provided umbrellas for our tour. The resort also has river rafting on site. Worth the drive down the bumpy dirt road to get there!

Room Tip: Didn't get to see the rooms but I'm sure they are S nice as the resort is. Want to stay ther...
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,401 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (365)
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South of the Thames
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
Reviews in 18 cities Reviews in 18 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 9, 2013

I cannot give a full five because it was not quite perfect but it ran close. We booked a two bedroom suite. Suite is an understatement of what we got. Two substantial rooms with two substantial bathrooms and two substantial balconies with views across the valley to the volcano. The rooms want for nothing. Panoramic windows large comfortable beds, jacuzzi bath so deep, mask, snorkel and fins would help. Spotlessly clean rooms and more to do at the hotel than you can shake a stick at.

The must is the cat tour. Costa Rica promotes wildlfe as a reason for coming here but is closing its zoo. This might seem logical, if you have the wildlife on your doorstep, and it does in spades, why do you need a zoo and the expense. Good question if you think a zoo is a place for tourists to gawp at animals but that ignores the research and conservation aspects of proper zooz. Anyhow, enough soapbox. The hotel has acollection of toucans, central American big cats, sloths and some capuchin and spider monkeys. These are all rescue (injured wild) or confiscated pets that the hotel houses with a dedicated team of carers. You can take a tour free oc charge and learn why they are there. The alternative was for the state body to euthanase them.

Back to the hotel. Everything was fantastic except for the tea bags were not topped up in the room, it's damn difficult to make tea with a coffee pot, a small kettle in the room would be nice. The food in the Tres Cascadas is better than average but not outstanding, rice in a casada should not be firmer than al dente but the fine dining restaurant hits the mark.

A.string out hot spring pools running down the propety are great to relax, not chill out, they are warm!

Our two rooms were second and third storey. I prefer the second, the third has great views over the jungle to the volcano. The second however is just above the trees with agreat view to the volcano but with astring of huumingbirds, a toucan and wother birdlife during the day, with a cacophony of sounds, kicked off about 5am with some howler monkeys and easing backmthroughnthe evening with firefly displays with the odd shooting star thrown in. Scents of banana and passion fruit rolled innwith the flowers, it was brilliant. Probably the best rooms Ia've stayed at in the World and that beat the best in Prague, Budapest, Bangkok, Hong Kong and Rome to name a few.

It's not cheap but who said near perfectsion was cheap?

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pawleys Island, South Carolina
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 9, 2013

Such a beautiful property! Numerous hot springs and activities make this resort as relaxing or active as you wish. The hospitality of the entire staff is exceptional! Part of our family particularly enjoyed the horseback riding excursion and the hot springs and water slide! The resort is higher in the mountains making the view of Arenal breathtaking . Seeing large flocks of toucans playing in a tree outside our room was amazing. Two nights there is not enough. We will be back for more. We have also visited The Peace Lodge and Waterfall Gardens. A sister resort to The Springs that is equally exceptional.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Simsbury, Connecticut
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
Reviews in 20 cities Reviews in 20 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed September 8, 2013

What a fantastic resort. We stayed for four days and had a wonderful time. We traveled with our kids (ages 13 and 5) and everyone truly enjoyed the resort (Pool, Hot Springs, and the Waterslide as well as all the activities on property at Club Rio (Kayaking, Horseback Riding, ATV's, and the Animal Sanctuary) down by the Arenal River. The onsite restaurant was pretty good although the menu got pretty old after a couple of days so we started to venture off property into La Fortuna for dinner. Make sure you get a room with a second floor view (Alta Vista) of the volcano.

We are already planning our return trip to Costa Rica where plan to return to The Springs and also hope to to stay a night or two at the sister resort - The Peace Lodge.

Room Tip: Make sure you have a second floor room (Alta Vista) with a good view of the volcano.
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  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tallahassee, Florida, United States
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 8, 2013

I can't express in words how beautiful this resort is. The views of the volcano and vista are spectacular. Based on pictures and other reviews, our expectations were high and boy did this place deliver. Even though we didnt stay here, we purchased a two-day pass that allowed us access to the springs, restaurants, and activities. We did white water kayaking, tubing, rock climbing, and visited the wild cat sanctuary. My six-year-old son and 72-year-old mom both loved the kayaking and tubing. The staff are amazing and took special care of both of them helping them in the river the entire way down. The food at this resort is also fantastic. There are many springs to choose while in La Fortuna. I can't imagine why anyone would go any place else. My only regret is not staying here. DON"T MISS THIS RESORT.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coconut Creek, Florida
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 4, 2013

Breathtaking views, unbelievable services, five-star amenities. This is as good as it gets. Staff are very customer-oriented. Everyone knows your name, and we even got hugs when we were leaving. I've traveled the world and never stayed at a property more beautiful than this, and never have I encountered more gracious staff. Pura vida!

Room Tip: My only complaint is that the rooms aren't soundproofed enough. You can sometimes hear people wa...
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  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada, United States
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 4, 2013 via mobile

This is our second time at the springs. We were here in may and now we returned with our friends which also enjoyed it. Beautiful view if the volcano from every room in the property. Kids and adults alike will have fun. Many activities to do as well as many places to relax. We will definitely be back.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Springs Resort and Spa

Address: Near Montana de Fuego, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica
Phone Number:
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in La Fortuna de San Carlos
#2 Luxury Hotel in La Fortuna de San Carlos
#5 Family Hotel in La Fortuna de San Carlos
#6 Romantic Hotel in La Fortuna de San Carlos
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — The Springs Resort and Spa 4.5*
Number of rooms: 46
Official Description (provided by the hotel):
A world class luxury resort featuring spectacular Hot Springs, picture perfect views of the Arenal Volcano from every guest room and four restaurants including our famous Ginger Sushi Bar and Las Ventanas fine dining. Enjoy our 18 mineral-laden, artesian hot springs and our 14,000 square foot Spa and Fitness Center. On our exclusive 165 acre rain forest and riverfront property we offer horseback riding, river activities, ATV and hiking tours. ... more   less 
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Also Known As:
The Springs Resort And Spa At Arenal Hotel La Fortuna De San Carlos
The Springs Hotel
The Springs Resort And Spa Costa Rica/Arenal Volcano National Park

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