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“Ideal for you stay at Arenal” 5 of 5 stars
Review of The Springs Resort and Spa

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The Springs Resort and Spa
4.5 of 5 Hotel   |   Near Montana de Fuego, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica   |  
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Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Ideal for you stay at Arenal”
5 of 5 stars Reviewed June 15, 2013 via mobile

Fantastic resort and spa. Club arenal on the property has horseback riding which was great, tubing and a great animal rescue with sloths, monkeys, jungle cats and toucan which you can feed. The resort ground are spectacular with countless hot springs including a surprisingly fast slide, a game room for the kids if it rains and a full spa and fitness center. The service is five star with the only drawback being the food and food service which was good but not exceptional. If you are planning to stay in Arenal, and can get past a bit of sticker shock, this place will not disappoint you. I would also highly recommend their sister property, the Peace Lodge, which is a small but wonderful resort 45 min north of San Jose.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,388 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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English first
New York City, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 11, 2013

The Springs Resort was literally a dream I didn't even know I had. It was the most amazing place ever. The view.....well there are no words just insane, gorgeous, and I wish my backyard was that spectacular. The rooms were the best. I loved the bathrooms as well. The bed was a nice size also. I didn't even know there was such thing as a hot springs. I wasn't even old enough to drink and the swim up bar looked pretty cool. Loved the service!! They were amazing and so nice. The best was the folded towels that looked like animals! I loved that a lot. I will make sure I come back here even if it kills me.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Head of the Harbor
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 11, 2013

The Springs Resort truly is a "Diamond in the ruff" upscale luxury resort. The minute you enter the property, you are captivated by the majesty of Arenal Volcano. You are immediately welcomed by an impressive staff who treat you like ROYALY! You can't help but fall in love with the warm, gracious staff who look to accommodate your every need (binoculars, bug spay, jokes on a rainy day). Richard's professionalism and hands on service is exceptional. He attended to every detail of our trip from beginning to end.


The resort is home to over 18 hot springs (83-103 degrees) scattered throughout the property. The gardens are filled with beautiful flowers and tropical plants of every kind. I noticed every where I turned the maintenance staff was busy keeping the resort emaculate. The Springs is so private, you feel as if you are the only one there. The large rooms are beautifully decorated with local teak wood, fine linens, and flat screen TV's. The bathroom is spacious boasting a rain shower with a deep soaking Jacuzzi. The grand finale is the view when you open the drapes-5000ft volcano!! As you step onto the patio, you can choose to sway in the hammock or take a siesta in the comfy chairs.

One of the most impressive parts of the resort is the animal care and rescue center. You really experience these birds and animals in their natural environment. The habitats are spotless and plenty big for each species. Roberto, Christian, and Victor truly have a passion for all the animals in their care at the Springs.
Club Rio will keep you coming back for more. The tubing is a blast and so is the staff who take you. We had so many laughs with the staff at Rio. Horseback riding is a magical experience on the hills overlooking the volcano. Rock climbing is tuff, but the staff cheers you on. Nicole did an outstanding job organizing all our activities. She even set up lunch reservations at the Rio restaurant.

The food here is the best in Costa Rica. Fresh dishes are prepared to your palate with a Costa Rican flare. They even have sushi!! Breakfast buffet, lunch at the swim up bar, and dinner under the stars; you'll never be disappointed.

Every detail has been well planned out in this dreamy five star resort. Mr. Banks, your BRILLANT and have a heart of GOLD. Thank you for making dreams come true!!

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lighthouse Point, Florida
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 10, 2013

The Springs Reseort and their sister resort, La Paz are amazing places that made me feel like royalty the entire time. We were treated like family right from our arrival. Everything is so well done and with such friendliness and enthusiasm it feels like heaven.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Centereach, New York
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 10, 2013

My entire stay here was excellent. The beauty of it took my breath away as it seems to emerge from nowhere at the end of a dirt road. The staff were welcoming and always pleasant. We were shown to our rooms and even given a refreshing cocktail (perfect way to start the stay). The rooms are spacious - as big as they look in the photos - and equipped with balcony hammocks, a jacuzzi tub, a big dual head shower, even room service sushi! The beds are perfect...so comfortable. And the view is outstanding. Waking up everyday to a steaming volcano with vultures circling trees in the distance and hummingbirds hovering on our balcony just completely justified my choice in staying here. By far the best hotel breakfast I've had - buffet style with everything you could think of. There are several places to eat but the service at Tres Cascadas was exceptional. Props to Jose. Make sure to check out Club Rio. Moses and Jonathan really made the experience exhilarating. It was my first time rock climbing and they were both very helpful. White-water tubing was a blast. You tube down a river to a hot spring waterfall. They also have some awesome wildlife with huge toys in their enclosures. We watched a juvenile puma play with a dangling coconut and that really made the trip worth it for me. There's so many hot springs (28?) with water at different temperatures and the layout was designed well so that it's easy to find privacy. The sulfur might stain your bathing suit, just to warn you. The weather was pretty good even though it was the start of the rainy season. It rained almost everyday but only for a few hours. Other than that it was sunny. We got the couple's massage and it was perfect. At the end they open a huge window and leave you to listen to the sounds of the rainforest. Amazing.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York, New York, United States
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 10, 2013

What an amazing resort! I could go on and on about this place but here are the highlights:

- 20+ separate hot spring pools (varying temperature) and a hot spring waterslide!
- Swim up bar
- Beautiful, spacious rooms with spectacular views of the rainforest and the nearby volcano
- Incredibly friendly and accommodative staff (thanks Richard)
- Great food and drinks, especially the breakfast buffet, what a great way to start your day!

I also got a massage at the spa (swedish 1 hour) and it was one of the best I've ever had, if you stay here I also recommend visiting the spa.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 8, 2013

The hotel is phenomenal. Gorgeous views of the countryside, multiple pools and hot springs, friendly and attentive staff...The only negative; the food. We had a couple different things at two of the dining options. It was bar food quality at best; dry, bland, and forgettable is probably the best way to describe it. Otherwise, the place is top-notch. The rooms are some of the nicest we've ever stayed. We were only there 1-night, so we didn't get a chance to check out many of the amenities, but did a couple tours, which were great. The zipline tour is one of the highlights of our trip. Go early in the morning and you may be the only ones on the tour, like us...very fun!

Room Tip: Leave all your worries behind. This place is incredible for a getaway...if you can afford to. If y...
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  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Springs Resort and Spa

Address: Near Montana de Fuego, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica
Phone Number:
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in La Fortuna de San Carlos
#2 Luxury Hotel in La Fortuna de San Carlos
#5 Family Hotel in La Fortuna de San Carlos
#6 Romantic Hotel in La Fortuna de San Carlos
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — The Springs Resort and Spa 4.5*
Number of rooms: 46
Official Description (provided by the hotel):
A world class luxury resort featuring spectacular Hot Springs, picture perfect views of the Arenal Volcano from every guest room and four restaurants including our famous Ginger Sushi Bar and Las Ventanas fine dining. Enjoy our 18 mineral-laden, artesian hot springs and our 14,000 square foot Spa and Fitness Center. On our exclusive 165 acre rain forest and riverfront property we offer horseback riding, river activities, ATV and hiking tours. ... more   less 
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Also Known As:
The Springs Resort And Spa At Arenal Hotel La Fortuna De San Carlos
The Springs Hotel
The Springs Resort And Spa Costa Rica/Arenal Volcano National Park

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