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“Paradise” 5 of 5 stars
Review of The Springs Resort and Spa

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The Springs Resort and Spa
4.5 of 5 Hotel   |   Near Montana de Fuego, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica   |  
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Richmond, Virginia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Paradise”
5 of 5 stars Reviewed May 17, 2013

TheSprings is an incredible Experience.I highly recommend it for couples,families,groups.The Resort caters to anyone and everyone's desires.There are activities for all levels of interest or you can simply enjoy the peace and quiet of the Resort itself.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,386 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (359)
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Chicago, Illinois
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 17, 2013

From the moment you arrive to the moment you depart it is pure excellence. We only stayed one night and had the honeymoon sweet.
The room: The honeymoon sweet was beautiful. From the ceiling, bedsheets, robes to the beautiful spa like bathroom. As you walked out to the patio it felt as though you were in the middle of a jungle. The sounds and views throughout the day were amazing. The hot tub in the room/patio wasn't as warm as I would have liked it to be and some of the weird particles in it got on your clothes but it was still great.
We had breakfast on our patio and the morning was a view to capture. Even with clouds the views are gorgeous. They usually move quickly and give you a sense of being in jungle.
In the afternoon we visited the springs and had lunch/ drinks in the swim up bar. Beautiful.
We didn't get a chance to do much else, which goes to show how great JUST the room experience and the resort in itself are.
Also, we did have a beautiful dinner in ventanas restaurant. The food was good but it was quiet as we were basically the only ones in there.

Room Tip: It is secluded. We drove and used a rented car and gps, it is the full 3 hour drive and with sprink...
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Top Contributor
71 reviews 71 reviews
9 hotel reviews
Reviews in 33 cities Reviews in 33 cities
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed May 17, 2013

We booked this place as a day trip with lunch. Make sure that you check since we were told by The Springs resort that if you book a day trip u may return the next day for a free day. So our tour included transportation and lunch. The drive from La Fortuna is long so the price of $70-75/pp for the day tour seemed reasonable. I think the taxi round trip would be around $40. Anyway, the 1st thing we did upon arrival is take the shuttle that runs every 30 min down to the river. That is where they have a animal tour and the rock wall and the horses. You can soak in the hot springs down there too and hike along the river and hike along the horse trail. The hot springs there were very private, we were there all alone :). So we saw lots of cool birds in the wild here: kingfisher, motmot, kites, etc. Really nice!! BEWARE, the shuttle stops running at 3:30 pm or at 4 IF someone booked the animal tour at 4 pm. So we nearly got stranded down there and missed the shuttle. And trust me, u do not want to hike uphill 4 km back to the resort. Anyway we spent the whole morning there then went to lunch at the resort. It was included: we got a very fresh and yummy salad, an amazing fish with a green sauce and mango chutney and mash potat for me and a steak for the husband. He did not like his steak. I LOVED my fish. It was perfect. Then we got a lovely dessert that we both loved and we both enjoyed the ice tea and water provided. Then we spent the rest of the time in the hot springs near the resort and playing on the one slide we did find. They provide mats to slide on and that was FUN! We were kids again. So "toured" 8:15-5:30pm and were pleased. We would have spent more time near the river with the birds but the shuttle...:( I wish I had known about the free day but it sounds like you would have to pay for the transportation and food still so that would still put 2 people out about $80-100 on the free day unless u had a car u were driving.

Room Tip: We only did a day trip
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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Florida, United States
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 15, 2013

This hotel was the highlight of our trip. Every other hotel paled in comparison. The staff was fantastic, the food was amazing, and the hotel rooms were exquisite! The cat tour at Club Rio was great as well. I wish we would have had more time to spend at this hotel.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Herndon, Virginia
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 15, 2013

This is a huge resort property that has several amenities for even those just spending a day there. When we first arrived, the concierge sat us down and gave us an overview of the property…what dining options they had, where the pools and hot springs were, and where to meet the bus down to the Club Rio portion of the resort. We began our day down at the pool bar, which was nicely heat to around 88 degrees, and has amazing views of the Arenal Volcano. There are several pools in the main area (Las Lagunas) of the resort heated to various temperatures, so it’s a good idea to wander around to find a pool that suits your mood. We didn’t wander too far from the pool bar at first. There are a few hotter pools just a few yards away. These pools were more “natural” and weren’t filtered like the pool bar, so there was plenty of minerals floating through the cloudy water. Since we visited during the off season, most of the water features, such as waterfalls, of some of the pools were turned off. It didn’t detract too much since we were just lounging. I concern with some of these hotter pools in the main area is that they are very very shallow. You had to sit down if you wanted to submerge your upper body and there wasn’t an easy way to climb to the higher and hotter pools.

Locker rentals are $5 for the day and towels are $20, so I recommend bringing your own towels. The pool bathrooms and changing rooms are spacious and warm so you’re not freezing as you step out of the pool to go change.

The Perdido Springs (natural hot springs) were located a short walk down hill. Pay attention to the signs or you’ll quickly get off track. Again since it’s the off season, the natural hot springs were deserted at 10AM. There are several amazing waterfalls and pools of various temperatures that you can lounge in. There is a tiki hut bar near the bathroom facilities at the end of the natural hot springs you can take advantage of, if they’re open. They open sometime after 11AM. The last pool in the natural hot springs area also has a waterslide you can go down. Make sure you use one of the slide mats that are located at the bottom pool, otherwise you’ll damage your bathing suit. I tried going down the slide without a mat, and the results were underwhelming so grab a mat to slide down.

Club Rio is the onsite adventure activities that also has the wildlife reserve. Activities that require additional cost are kayaking, tubing, mountain biking, horseback riding, and a rock wall. The wildlife reserve is free. Club Rio has a restaurant that you can grab a quick bite before participating in one of your selected adventures. You can also hike/walk around the area and enjoy the river and natural waterfalls close to the restaurant. They have several lounge chairs that you can sit and relax and several changing rooms and bathrooms for your use. The wildlife reserve is a must! It’s promoted as a cat preserve, but they have several more animals to see. We first stopped in the toucan area where they are more than eager to land on you. Make sure you remove any shiny objects that they can easily get to. The toucan I held kept trying to take my watch. The wildlife preserve also has monkeys and they are currently building a section for sloths. But the highlight is the cat preserve. Several cats were rescued and placed in this reserve.

There are several dining options on the property. Be aware that if you want to go to Las Ventanas, it’s fine dining establishment that requires slacks and a button-up shirt. If you purchase a day package, lunch or dinner is included at Tres Cascadas. Lunch is typically a buffet and dinner is a pre-fixed meal. I recommend doing dinner. We sat at a table on the balcony that overlooked the volcano. Amazing view especially with a lightning storm on the other side of the volcano that gave us a great dinner show.

They also have a game room/area you can take advantage of. The main gaming room with video games and big screen tvs requires you to be a guest of the hotel to use, but the pool table and darts are open to anyone.

Very beautiful property with a lot of amenities. Good place to stay if you prefer a more pampered experience.

  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heredia, Costa Rica
Top Contributor
54 reviews 54 reviews
9 hotel reviews
Reviews in 20 cities Reviews in 20 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 14, 2013

My husband and I took my son and his girlfriend for a weekend getaway, to the Springs. We were all completely delighted with everything. The Springs are amazing. The food is very well done (and I am a chef). The staff is wonderful and well-trained. I highly recommend this resort. It is well worth at least two nights if not more. We have tried other resorts in the area, but this one is hands down the best of the best. There is much to see and do in the area, beyond the amazing hot baths and the glorious spa treatments. We did have fantastic couples massages while there. And, even though it was rainy, it did not diminish our ability to have fun and enjoy all. This place is well designed, well run and top notch. Kudos to the owner, architect, general manager (who we met) and staff.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 13, 2013

Our family of five stayed at The Springs for three nights in the last week of April. The hotel property is amazing! The kids (ages 9, 11, and 13) had a spectacular time hopping from pool to pool, and the waterslide was a huge hit. Club Rio was a lot of fun -- the tubing was definitely worth the money (prepare for an adventure!) and I highly recommend the animal tour. We also did a nature walk around the back of the Club Rio area and the kids had a great time discovering even more mineral pools. Our deluxe suite (both inside and out, with a beautiful view) was a luxury and we enjoyed every minute.

My only complaint was the food. The Springs is a bit remote and it is inconvenient to leave the property to eat. That said, there was not much variety on their menus and the food itself was just average. And very expensive. We were itching to leave at the end of our stay just so we could get something different to eat!

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about The Springs Resort and Spa

Address: Near Montana de Fuego, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica
Phone Number:
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in La Fortuna de San Carlos
#2 Luxury Hotel in La Fortuna de San Carlos
#5 Family Hotel in La Fortuna de San Carlos
#6 Romantic Hotel in La Fortuna de San Carlos
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — The Springs Resort and Spa 4.5*
Number of rooms: 46
Official Description (provided by the hotel):
A world class luxury resort featuring spectacular Hot Springs, picture perfect views of the Arenal Volcano from every guest room and four restaurants including our famous Ginger Sushi Bar and Las Ventanas fine dining. Enjoy our 18 mineral-laden, artesian hot springs and our 14,000 square foot Spa and Fitness Center. On our exclusive 165 acre rain forest and riverfront property we offer horseback riding, river activities, ATV and hiking tours. ... more   less 
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Also Known As:
The Springs Resort And Spa At Arenal Hotel La Fortuna De San Carlos
The Springs Hotel
The Springs Resort And Spa Costa Rica/Arenal Volcano National Park

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