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“The Perfect Family Reunion (& Bucket List) Vacation” 5 of 5 stars
Review of The Springs Resort and Spa

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The Springs Resort and Spa
4.5 of 5 Hotel   |   Near Montana de Fuego, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica   |  
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New Marlborough, Massachusetts
1 review
1 helpful vote 1 helpful vote
“The Perfect Family Reunion (& Bucket List) Vacation”
5 of 5 stars Reviewed April 27, 2013

Our stay at The Springs Resort in Costa Rica held up every expectation for us. Forget the picturesque vista from every window, the awe-inspiring Arenal volcano in your backyard, the steaming hot springs, the ever-helpful staff, or the impressive accommodations. The Springs Resort and Spa holds much more: for you, your friends and your family. Not only will you be able to enjoy your surroundings, but you will have the opportunity to learn, experience, and ultimately relax.

Our vacation was a FAMILY REUNION. My 80-year old parents were joined by their 4 children, their spouses, and 6 of their 13 grandchildren…ranging in age from 5 to 80. The staff made all of us comfortable and went out of their way to accommodate our big group—not an easy task, but done with effortless grace and always with a smile. It is easy to say that there was something for everyone. No one left unsatisfied. Certainly everyone left over-the-moon.

Some of us learned something new. Our entire family went on the Safari Raft Tour. We must give a special thanks to Hector...who mightily deserves the best teacher award...and Luis! Our daughter has a video of Hector explaining where we would find pi (leaf ants) and prime numbers (cicadas) in nature. She is excitedly sharing it with her Algebra II teacher later this week. Hector indulged us with new perspectives on many levels which was a tremendous treat! We saw the tree from Avatar, monkeys galore hanging above our heads, monkey babies, crossing cows. We visited a Costa Rican family’s home and enjoyed freshly made sausages, homemade yucca bread, homemade queso fresco, and freshly squeezed mango juice.

We also went on the Arenal Hanging Bridges Ecological Reserve where we learned an assortment of ways to survive in the forest. We crossed erected bridges that were 3-148 feet high over a rainforest of painted greens. We saw toucans and more monkeys, poison dart frogs and lizards of all sizes, butterflies and birds, and a waterfall. The list is never ending.

Some of us did something we never would have done otherwise. Yes, the Zip Line! We flew over 130 feet above the lush rainforest at speeds that make your eyes water. But the view and the adrenaline rush make you quickly forget the fear. Note: our 20-year-old daughter has not and will not do rides at any amusement park. Her friends encouraged her to do it because the opportunity may never come along again. And, our 19-year-old daughter is desperately afraid of heights. She also reasoned with herself that she had to do this, although she almost didn't...we had to push her off the mount. But, they did it and are ecstatic they did! Pride & personal gratification followed them back to college. Our 14-year-old High School freshman, will do anything death-defying. She ate up every current of energy. Even we 47-year-olds did it. Although, I will admit that I closed my eyes for part of the first big run. When I did open them, I could not believe the incredible view with a humbling perspective, and the feeling of utter exhilaration. The zip-line was a bucket-list moment that may never be topped.

Some didn’t have to leave campus at all as there was the awesomeness of Club Rio (special accolades to Nichole!). The tubing was fun and perfectly wet. It was a nice way to begin our Springs adventure. The Wildlife Preserve was an ideal size. We enjoyed the silly monkeys, feeding the toucans, and watching the assortment of wild cats. They were a joy, particularly Mike Tyson and Simba. The climbing wall was fun for the kids. But, in all honesty, the horse moments stole the show for us! Nano & Oscar, our very special resident cowboys, were pure awesomeness. They were both fantastic and welcoming and kind and pleasant and patient. The rides were calm, but progressed slowly as we grew more confident. They gently encouraged us on. We rode more than ever before. It was my husband and youngest daughter's first time on horses, and now definitely not the last. I never thought we would ride the way we did and am so glad the horses allowed us to explore as newbies (I hope Negro is feeling better...poor baby had me for 3 days!) We cannot say enough about the Rio Gang...they were ALL fabulous. They became part of our family.

Of course, all of us were able to relax (and have simple fun). The cooling pools, the spa, the water slide in Perdido Springs, the fruity drinks at the various bars (there is even one IN the pool), the numerous shaded areas to read or play chess, and the game room. But the volcanic Hot Springs were THE gift, especially after riding the horses! The food was terrific: we especially loved the breakfast buffet...the bagels were wonderful. The queso fresco, the fresh fruit, the plantains, the avocados, salsas, bean dips, the salads, the fried snapper...wow! And, the staff...again, family! Exceptional.

Our family had the experience of a lifetime! Probably unbeatable. Certainly one that was both memorable for all.

Room Tip: Be sure to know the "make up" of the room if you are traveling with your children. Some o...
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (337)
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English first
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 25, 2013

The rooms, the pool ,the landscape, the service were wonderful.The food well.... not so good and is expensive but for a nice chill out spot this is the place, specially is you are in couple.
At the night there is not so much to do but you can enjoy nice night-walkings after dinner or take some late drinks at the bar.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Vancouver, Canada
1 review
4 of 5 stars Reviewed April 25, 2013

Had a great vacation with the kids. Really enjoyed the hot pools and water slides. Attentive service and good food. Close enough to La Fortuna to enjoy other activities. Will will return on our next vistit to the area.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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dylangmurphy
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 24, 2013

We came to The Springs for the day to enjoy the pool, the hot springs and the view.

It's pricey at $50pp, though that does cover you for a second day (which we didn't use) - but we thought it was worth it - the hotel, the grounds and the views are spectacular.

There are numerous nice pools, some hot, some not. The loungers are comfortable and we had pace and quiet during the day.

We ate lunch at The Treetops Grill restaurant. We fully expected the food & drink to be extortionate but wasn't the case at all, the food was good and was just over $40 including 2 beers and two soft drinks.

Note some other reviewers mentioned crowds. The place was deserted when we were there, but we were off-season (late-April) and we went at 9am until 3pm. But we did note two coaches coming in dropping off day trippers as we were leaving so that could have got a bit crowded - but wasn't an issue for us.

Stayed April 2013, traveled as a couple
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Pittsfield, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 23, 2013

The Springs Resort experience for our family was nothing short of magnificent. The staff was extremely polite, friendly, knowledgeable, approachable, and pleasant. They truly became part of our family.

Our children range in age from mid-teens to early twenties. We all thoroughly enjoyed our experiences at Club Rio from tubing to horseback riding. The wildlife tour of rescued animals should not be missed. Best to go in the cooler parts of the day when the animals are more active.

In particular, as a complete novice at horseback riding, I found this adventure most rewarding. The guides at Club Rio (Oscar and Nano) have a relaxed teaching approach that worked well with my lack of horse sense and initial nervousness. During two one-hour tours through fields and trails (even a cool down in the Arenal River), they observed and adjusted my riding technique that quickly built my confidence. On our final day, our family embarked with Oscar and Nano on a 2-½ hour journey from Club Rio into the surrounding countryside. Additional pointers along the way further enhanced the enjoyment of this journey of great sites and memories. Pura Vida!

Consult the Concierge regarding time availability of activities at Club Rio. There are plenty of changing rooms and bathrooms onsite. Bring your swimwear as after riding or climbing, there is nothing like a relaxing dip in the hot spring.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redwood City, CA
Top Contributor
83 reviews 83 reviews
73 hotel reviews
Reviews in 67 cities Reviews in 67 cities
120 helpful votes 120 helpful votes
5 of 5 stars Reviewed April 23, 2013

Trip Advisor was a big reason for us choosing this hotel, and we were not disappointed at all.

Arriving at the Springs is a real experience. You turn off the main road and drive 2 miles on a dirt road, then turning the corner and arriving at oz. Valet your car and after a brief checkin, your given a great tour of the property and your room. The main building houses the restaurants, spa, lobby, bar and the rooms are below. The tour of the property shows off how amazing it is: the layout, the views, the great hot springs pools, the landscaping.

Then you head to the rooms. Check out the Springs website - those photos are very accurate. While it's good sized room, they've really created a magnificent living space: great woodwork, great view of the Volcano, rocking chairs, accent lighting, spa tub.

The hot springs tubs are wonderful - there are a number of pools on the property, so chances are you'll have one all to yourself. The spa treatments were good and the facility was very very nice.

They have an adventure area near the river (10 min bus ride) called Club Rio and houses a small collection of wild animals - loved that.

We were able to spend some time with the owner/developer Lee, and he has a great vision for the property and his expectations of service.

The food was very good. I would like to see a little more variety on the menu, but the quality and service were great. Jose at Ventana's did a great job.

Room Tip: Request a room on the second floor - the higher ceilings really make a difference.
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 22, 2013

This is by far a trip I will remember forever. I went with a massive group of 16 people, some were kids.(including me only being a 14 year old boy). Every moment of the trip you will have something to do. Club Rio is probably the coolest place I've been too, horseback riding was my favorite. We went for 2 hours exploring all the land of Costa Rica. The guides Nano and Oscar are probably the nicest people I know. I never ever ever went horse back riding before this trip. But the new experience was amazing. My 5 year old sister even rode. Then she couldn't stop talking about it. Even as a new rider I was comfortable with the horses. The employes all are more nice then most the people I know. The sweetest people ever.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Springs Resort and Spa

Address: Near Montana de Fuego, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica
Phone Number:
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in La Fortuna de San Carlos
#2 Luxury Hotel in La Fortuna de San Carlos
#4 Family Hotel in La Fortuna de San Carlos
#6 Romantic Hotel in La Fortuna de San Carlos
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Springs Resort and Spa 4.5*
Official Description (provided by the hotel):
A world class luxury resort featuring spectacular Hot Springs, picture perfect views of the Arenal Volcano from every guest room and four restaurants including our famous Ginger Sushi Bar and Las Ventanas fine dining. Enjoy our 18 mineral-laden, artesian hot springs and our 14,000 square foot Spa and Fitness Center. On our exclusive 165 acre rain forest and riverfront property we offer horseback riding, river activities, ATV and hiking tours. ... more   less 
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Also Known As:
The Springs Resort And Spa At Arenal Hotel La Fortuna De San Carlos
The Springs Hotel
The Springs Resort And Spa Costa Rica/Arenal Volcano National Park

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