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“The best family vacation of our lives!” 5 of 5 stars
Review of The Springs Resort and Spa

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The Springs Resort and Spa
4.5 of 5 Hotel   |   Near Montana de Fuego, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica   |  
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Hotel amenities
Boston, Massachusetts
Top Contributor
53 reviews 53 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
22 helpful votes 22 helpful votes
“The best family vacation of our lives!”
5 of 5 stars Reviewed March 30, 2013

We just returned from Costa Rica and the Springs Resort was one of the reasons we had the best vacation. Everything from the incredible two story suite to the relaxing hot springs made the trip special and unusual. The activities at the Club Rio were a blast and the staff at the club made the experience a blast for our family. Specifically, Jonathan, Daniel, Rolando, Ally (at the front desk of Club Rio) and the guys who took us on the horseback riding and atv tour, were all professional, helpful, patient and just SO nice. Overall, the service was terrific. The food was good. Better than we expected. It's not gourmet but there are a lot of options and they had a kids menu which was key. It is truly a special vacation spot that we will go to again someday.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (330)
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Hollywood, Florida
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed March 29, 2013

My wife and I stayed four nights at the Springs. We were certainly not disappointed at all. Facility was beautiful, service was wonderful, staff was friendly and helpful. We stayed in a first floor Vista room and our view was unbelievable. Food at the resort was very good and not unreasonably priced.

Hidden Gem..they don't mention on the website, but actually the best Hot Springs (and the most Private) are down at Club Rio. The one on top of the waterfall is really neat, and you can go past that where they have made three more pools from hot springs that just emerged as a result of the earthquake last year.

Hope to go again someday

BTW, Club Rio is a great facilty with a fun staff.

No doubt, the Springs is not a cheap place to stay, but it is a fantastic value and a place I'd love to go back to.

As far as excursions go, my wife and I were lucky..we were the only ones with our guide as we went Horseback Riding at Club Rio (gentle horses, knowledgable guide, beautiful scenery). It was also just us and the guide (Andres, thanks!) as we did the ATV Extreme through running creeks, rain forests , farms and small towns...a blast...and it was just us and a very knowledgable Nature Guide as we went to the Arenal Swinging Bridges location and wwe were above and over the rainforest! Great way to see it! Actually saw wild monkeys as well!

Room Tip: We were on the 1st floor and our view was excellent. Can't imagine that there is a bad room in t...
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed March 28, 2013

We purchased the day pass at The Springs Resort for $50 each and it was totally worth it! It was good for two days. The grounds and the numerous pools and hot springs are very beautiful. There were three separate ares with the hot springs. Each one slightly different. We think the one all the way down by the river at Club Rio (which is part of the property and package) is the neatest one in that the hot springs are in its natural habitat, so to speak. You are surrounded by trees and nature.
We ended up spending a whole afternoon and evening at the resort and totally got our moneys worth. Definitely worth going there for the day... or two.

Please see my review of Club Rio ( http://www.tripadvisor.com/Attraction_Review-g309226-d3915683-Reviews-Club_Rio_Outdoor_Center-La_Fortuna_de_San_Carlos_Arenal_Volcano_National_Park_Pro.html ) for more info on the activities that we enjoyed there.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Manchester, U.K.
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed March 27, 2013

From checking in until our reluctant departure the staff were very friendly and helpful and extremely professional.The views from the large picture window and the very spacious balcony were spectacular and looked directly across the valley to Arenal volcano. This is the case with all the rooms at the hotel. The units are 2 storey and ours was an Alta Vista room which is the upper floor room and means you get extra height due to the vaulted ceiling. The hotel is on a hillside and on many levels but there is an elevator and golf cart type shuttles to take you to and from the rooms/reception.The hot spring pools are man made but the water is genuine with a high mineral content and the setting is beautiful, especially the 'Perdidos springs' in the evening. They are all drained at the end of each day and refilled overnight. There is also a chlorinated pool with swim up bar.The food was excellent and very reasonably priced for a hotel of this quality. Cocktails are around US$9, Beers US$6. The club Rio (1 km down the hill via shuttle bus) has plenty of activities on site and I would recommend the extreme ATV tour to get a good feel for the surrounding area. For any stay of more than say 4 nights the hotel's relative remoteness (3.5km from main road and US$18 taxi fare to La Fortuna ) may become a problem, but we went for a 2 night stay to explore the area, half way through a 2 week stay at the Westin Playa Conchal. We used an excellent company called Memo Adventures for our private transfers each way. If I return to Arenal I would definately choose to stay at this hotel again.

Room Tip: Alta vista rooms give you the extra height and probably a slightly better view given that they are 2...
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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ny
1 review
5 of 5 stars Reviewed March 27, 2013

You will not be disappointed. The resort is amazing, the staff incredible and the excursions are to die for. The only thing we would enhance is the food and choice of restaurants. We spent 5 days on the beach so the Springs was a wonderful complement. We travel all over the world and the staff at the Springs were comparable to the top resorts in Asia, Europe and the Americas.
Do not miss Club Rio at the base of the resort. It is a hidden gem. Be sure to experience the river, the climbing wall and the horses.

Room Tip: we splurged
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  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yardley, Pennsylvania
1 review
5 of 5 stars Reviewed March 27, 2013

My husband and I recently spent 5 days at The Springs. The property itself is magnificent along with the view of the volcano. This is a wonderful hotel to both relax and see the various sights.
There were many families here and they all seem to enjoy the hotel as well.
I would reccommend The Springs to both families and couples.

Room Tip: All the rooms have a great view!
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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New York, New York, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed March 27, 2013

We just returned from 9 days in Costa Rica where we stayed at 3 different hotels and The Springs was the best, hands down! The rooms were beautiful and I believe all of them had a private deck with a view of the volcano. The pools were awesome and Club Rio was lots of fun but what really did it for us was the impeccable service. For example, our waiter, Luis Angel, remembered on Day 2 that I had asked for a skim cappuccino the previous morning at breakfast and offered me that instead of just pouring coffee. Every detail was like that. My husband normally complains about everything and even he said this place was perfect!!!

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The Springs Resort and Spa

Address: Near Montana de Fuego, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica
Phone Number:
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in La Fortuna de San Carlos
#2 Business Hotel in La Fortuna de San Carlos
#5 Family Hotel in La Fortuna de San Carlos
#6 Top resorts Hotel in La Fortuna de San Carlos
#6 Romantic Hotel in La Fortuna de San Carlos
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — The Springs Resort and Spa 4.5*
Official Description (provided by the hotel):
A world class luxury resort featuring spectacular Hot Springs, picture perfect views of the Arenal Volcano from every guest room and four restaurants including our famous Ginger Sushi Bar and Las Ventanas fine dining. Enjoy our 18 mineral-laden, artesian hot springs and our 14,000 square foot Spa and Fitness Center. On our exclusive 165 acre rain forest and riverfront property we offer horseback riding, river activities, ATV and hiking tours. ... more   less 
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Also Known As:
The Springs Resort And Spa At Arenal Hotel La Fortuna De San Carlos
The Springs Hotel
The Springs Resort And Spa Costa Rica/Arenal Volcano National Park

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