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The Springs Resort and Spa at Arenal: Traveler Reviews

4.5 of 5
Near Montana de Fuego, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica
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The Springs Resort and Spa at Arenal
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835 reviews from our community

Traveler rating
    673
    100
    40
    14
    8
See reviews for
Families
258
 
Couples
388
 
Solo
8
 
Business
20
 
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Montreal, Canada
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
“Gorgeous rooms, fantastic service, wonderful natural springs, sustainable approach to tourism”
5 of 5 stars Reviewed March 8, 2013

This is one of those rare places where a beautiful setting conspires with great design to create an unforgettable experience.

Rooms: huge, breathtaking views (we had the ones on the second level up). Bathrooms you could throw a party in

Hot springs Lots of them, different kinds and temperatures. Spectacular at night with the mists rising to create a surreal feeling of peace and other-worldliness (really!). Not crowded when we were there.

Food: Excellent and fresh,. The high end restaurant really does offer better food as opposed to the usual tactic of more expensive /same food!

Your fellow guests: Friendly, well travelled, low key, and NO ONE was tacky enough to try to reserve lounge chairs.

Activities: Great place for kids - pool, game room, lots of high end TV stations, good reception, horse back riding with excellent guides on property and AWESOME zip lining (try not to go when raining though - or if you do wear rubberized clothes and goggles.

Service: Fantastic at all levels good gym, also.

Prices are high, but here as in many other places, you do get what you pay for.

Room Tip: anything facing the volcano
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  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Great Place”
5 of 5 stars Reviewed March 7, 2013

We had a great time here. We had a view of the volcano out our window, room was spacious and had a king size bed, the pool bar and sushi was awesome, breakfast was a great buffet, service was best we saw while in CR. Taxi into and from town ran $20 total but the hotels closer to town didn't have the view/space etc,

Room Tip: We had a room at the very back of the resort on the second floor. It was amazing.
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lafayette, Louisiana
1 review
2 helpful votes 2 helpful votes
“A Place of Beauty”
5 of 5 stars Reviewed March 4, 2013

The Springs at Arenal is a truly awesome resort. The hot springs were so beautiful and felt really good. The people were most helpful and very kind. Wish we could've stayed longer. We hope to get back there again soon. We fell in love with Costa Rica. The Huval's

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Gayle H about The Springs Resort and Spa at Arenal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nassau, New York
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Just Gorgeous!”
5 of 5 stars Reviewed March 4, 2013

This hotel is stunning. We were in the 2 BR Oropendola room. Our terrace looked directly at Arenal volcano - amazing view to wake up to each day. The rooms are gorgeous, extremely clean (clorox wipes remained in the suitcase), spacious and beautifully appointed. We had a staircase that led from our room downstairs to our boys' room upstairs. Bathrooms were big and beautiful!

The truly amazing thing about this hotel is that, although it was completely booked (feb break) - you'd never know it. The only evidence we'd see of other people - were in the restaurants and around the various hot springs scattered throughout the property. But nothing was ever too crowded. There are only 47 rooms in the hotel.

The one small negative i have with the hotel is that it is up a crazy 10 minute long winding dirt road. It's odd because within the property - the roads are nicely paved - but on the way up (which i'm not 100% sure is on hotel grounds) it is a very rough, long road. After a long day out on our various adventures - coming back up this dirt road, made you not really want to go off campus for dinner. Just the thought of going back down that road was too much.

It's about a 20 minute ride into the nearest town (La Fortuna). We only wound up venturing into town for dinner one night (Don Rufino - really good meal). The other three nights - we ate at the hotel's various restaurants. Would have liked a little more variety. But what is very nice is that you can order from any and all of the restaurants' menus - no matter which one you are in.

You will not be disappointed by this stunningly beautiful hotel. The people that work there are great and extremely helpful. There's a reason this is considered the nicest hotel in Costa Rica.

Pura Vida!

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iowa
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
“Wonderful Resort”
5 of 5 stars Reviewed March 3, 2013

This resort was absolutely beautiful and the staff is top-notch. We felt right at home from the moment we walked in. We stayed in room 101, which is on the bottom floor and has a great unobstructed view of the volcano. The room was a Vista Plus, which worked out great for our family of four. It allowed for the adults to have a king bed and a master bathroom and our two teenagers each had a twin bed and their own bathroom. If you like smoothies, make sure to try one of the many flavors offered at the resort. The smoothies and the hammocks on the patio were both highlights for our teens.

Room Tip: Our room on the bottom floor had an unobstructed view of the volcano. The only downside of the bott...
See more room tips
  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by Cody61 for La Fortuna de San Carlos
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Springs Resort and Spa at Arenal

Also Known As:
The Springs Resort And Spa At Arenal Hotel La Fortuna De San Carlos
The Springs Resort And Spa At Arenal Hotel
The Springs Hotel
The Springs Resort And Spa At Arenal Costa Rica/Arenal Volcano National Park
Address: Near Montana de Fuego, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica
Phone Number:
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Kids Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotels in La Fortuna de San Carlos
#2 Romantic Hotels in La Fortuna de San Carlos
#2 Luxury Hotels in La Fortuna de San Carlos
#4 Family Hotels in La Fortuna de San Carlos
Price Range: $$$$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
A world class luxury resort featuring spectacular Hot Springs, picture perfect views of the Arenal Volcano from every guest room and four restaurants including our famous Ginger Sushi Bar and Las Ventanas fine dining. Enjoy our 18 mineral-laden, artesian hot springs and our 14,000 square foot Spa and Fitness Center. On our exclusive 165 acre rain forest and riverfront property we offer horseback riding, river activities, ATV and hiking tours. ... more   less 
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The Springs Resort and Spa at Arenal
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