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“At the Bottom of a Volcano” 5 of 5 stars
Review of The Springs Resort and Spa

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The Springs Resort and Spa
4.5 of 5 Hotel   |   Near Montana de Fuego, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica   |  
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Hotel amenities
The Villages, Florida
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
“At the Bottom of a Volcano”
5 of 5 stars Reviewed March 2, 2013

This resort was just wonderful. The rooms were large, comfortable, clean with a very unusual shower. We were in a rain forest and when it rains the water cascades down the back wall of the shower (which are lovely rocks) into a large container of plants and then into the floor of the shower. We had never seen this before. It was a long walk to the restaurant of the resort, but they provided golf cart service to pick you up if you wished. They had a lovely pool and also hot springs. The view from this resort is to the top of the volcano. At night you can see the lava if your lucky and the clouds drift away. They have a very large buffet for meals, which is well run.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1,376 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (357)
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English first
San Diego, California, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 2, 2013

Our stay at The Springs was after our second stay at The Peace Lodge, which we loved. We were amazed by the beauty of the Springs Hotel and the incredible activities offered. We could have spent many more days discovering and enjoying all of the hot springs and lovely pools on the property, and visiting the rescue animals. The river tubing was loads of fun. The rooms are large and comfortable with fantastic views of the Arenal Volcano. The hotel staff always had a smile and were ready to assist in any way. The owner, Lee Banks, answered all our questions about how he was able to build such a beautiful hotel in such a remote location. We loved meeting him and we look forward to returning to The Springs someday soon.

Room Tip: We stayed in a room on the 2nd floor of the Tucan Building and it had a terrific view of the volcano...
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  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Knoxville, Tennessee
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 1, 2013

We went to the Springs for my birthday in January. It was the most fantastic trip ever. The accommodations were unbelievable. It was one of the pretties hotels we have ever stayed at. We met the owner of the property Lee. He was a real treat getting to know him. He made our day when he called the stable to arrange for us to go on a private horseback excursion with Nano. I have never met someone that was so nice and made sure we had a spectacular time. The entire staff at the resort was unbelevable they all went out of their way to make sure everything was perfect.
I would highly recommend this resort to anyone. There is so much to do you would never have to leave the resort. The grounds are gorgeous.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Granite Bay, California, United States
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 28, 2013

You will walk around scratching your head thinking, "how did they possibly build this place, HERE"

It's in the middle of nowhere, and it's gorgeous. The grounds are huge but there are relatively few rooms. The pools and "springs" are so good people come every day and pay just to use them. Wonderful in every way!

Expensive? Heck yes - but for the one time in your life you go to this place - go big and stay here!

  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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New York
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 28, 2013

We were a family of 10 staying at the Springs during President's week. The hotel is beautiful and the service is superior. In particular, Oscar at the horse stable was fantastic. Victor was our tour guide at the Volcanic National Park--he was extremely knowledgable and caring. He kept the children in our group interested throughout the hike. Our ATV guides, Andrejs and Andres, were also also excellent. The views from the hotel are priceless. All rooms face the Arenal Volcano. The food was good as well. We had three dinners at Las Ventanas, which we preferred over Tres Cascadas. There are so many springs and places to sit that there is no rush to reserve lounge chairs. It is a hotel where you can relax, or spend time with numerous activities, such as horseback riding, tubing, hiking, and much more.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Florida
Senior Contributor
48 reviews 48 reviews
23 hotel reviews
Reviews in 32 cities Reviews in 32 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed February 28, 2013

Visited The Springs Resort and Spa in February with a 2 day pass ($50 p/p). What a beautiful location! We took advantage of the hot springs, pool, bars and restaurants. The hot springs are all labeled with water temperatures, and there are soooo many pools to choose from. There is lower section of pools that we discovered had more people in it, probably due to the slide which was buzzing with children. The bars were conveniently located and offered a full variety of drinks, to include cappuccinos!! Each frozen/mixed drink will set you back $10-$12, but they were good. We had lunch at Tres Cascadas and ALL of our entrees were excellent (chicken sandwich, fish, fish tacos, BBQ sandwich, cheese steak sandwich), good size portions too.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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UK
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 27, 2013

The hotel is in a beautiful setting with hot spring pools. The rooms are lovely as is the reception and bar area. We had a lovely stay at this hotel. The only negative I have about the hotel is with the food. The restaurant in the evening is very over priced. For 3 main meals (just the meals excluding drink, starters and desserts) it was well over 90 dollars. For the price, and with everything else about the hotel being lovely, I expected lovely food, however both mine, my husbands and my daughters food was not great. I can honestly say that the ribs I had at this restaurant were undoubtedly the worst ribs I have ever tasted. They didn't even taste like meat. I would, recommend that you eat elsewhere on the evening if staying at this hotel. The breakfast was very nice though.

  • Stayed February 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Springs Resort and Spa

Address: Near Montana de Fuego, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica
Phone Number:
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in La Fortuna de San Carlos
#2 Luxury Hotel in La Fortuna de San Carlos
#5 Family Hotel in La Fortuna de San Carlos
#6 Romantic Hotel in La Fortuna de San Carlos
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Springs Resort and Spa 4.5*
Number of rooms: 46
Official Description (provided by the hotel):
A world class luxury resort featuring spectacular Hot Springs, picture perfect views of the Arenal Volcano from every guest room and four restaurants including our famous Ginger Sushi Bar and Las Ventanas fine dining. Enjoy our 18 mineral-laden, artesian hot springs and our 14,000 square foot Spa and Fitness Center. On our exclusive 165 acre rain forest and riverfront property we offer horseback riding, river activities, ATV and hiking tours. ... more   less 
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Also Known As:
The Springs Resort And Spa At Arenal Hotel La Fortuna De San Carlos
The Springs Hotel
The Springs Resort And Spa Costa Rica/Arenal Volcano National Park

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